Question 1

Henri Fayol and Frederick W. Taylor learned about management from studying actual managers at work.

Accepted Answer

A) True 
 B)False  False

Question 2

Which person was best known for developing the hierarchy of needs theory?

Accepted Answer

A)  Elton Mayo 
B)  Abraham Maslow 
C)  Hugo Munsterberg 
D)  Douglas McGregor 
A)  Elton Mayo 
B)  Abraham Maslow 
C)  Hugo Munsterberg 
D)  Douglas McGregor B

Question 3

In a short essay, describe how the work of Abraham Maslow influenced management.

Accepted Answer

Maslow thought that basic human needs formed a hierarchy in which as soon as one need was met, the individual moved on to seek to fulfill a higher-level need. Lower-level needs served as strong motivating factors as long as they remained unfulfilled. Once fulfilled, needs ceased being strong motivators.
As an example of Maslow's view, when a person is hungry, he or she is highly motivated to fulfill that need, even risking his or her life to obtain nourishment. Indeed, while the person is still without food, that need totally dominates the person's consciousness. However, once the person finds a situation that supplies ample food to meet that unfulfilled need, the motivation to obtain the need is greatly reduced. Instead of thinking about the need all the time, the person rarely gives the now-fulfilled need even a thought.

Question 4

W. Edwards Deming's ideas about quality and management were first embraced by Japanese companies.

Accepted Answer

A) True 
 B)False

Question 5

The "Whiz Kids" used statistical methods to improve decision making at the Ford Motor Company in the mid-1940s.

Accepted Answer

A) True 
 B)False

Question 6

A problem with the theories of both Maslow and McGregor is that they ________.

Accepted Answer

A)  made no intuitive sense 
B)  focused exclusively on fear as a motivating factor 
C)  were never questioned by researchers 
D)  were never supported by empirical research 
A)  made no intuitive sense 
B)  focused exclusively on fear as a motivating factor 
C)  were never questioned by researchers 
D)  were never supported by empirical research

Question 7

The Hawthorne studies showed that the brighter the lights in the room, the more productive were workers who worked in the room.

Accepted Answer

A) True 
 B)False

Question 8

Henry Gantt developed graphical methods to help managers with ________ problems.

Accepted Answer

A)  discipline 
B)  scheduling 
C)  leadership 
D)  decision-making 
A)  discipline 
B)  scheduling 
C)  leadership 
D)  decision-making

Question 9

Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in controlling costs is best shown by which of the following?

Accepted Answer

A)  inventory systems 
B)  warehouses for materials 
C)  wine breaks for employees 
D)  an accounting system 
A)  inventory systems 
B)  warehouses for materials 
C)  wine breaks for employees 
D)  an accounting system

Question 10

Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

Accepted Answer

A)  planning 
B)  organizing 
C)  monitoring 
D)  leading 
A)  planning 
B)  organizing 
C)  monitoring 
D)  leading

Question 11

Which of the following is NOT included as part of the quantitative approach to management?

Accepted Answer

A)  statistics 
B)  optimization models 
C)  organizational behavior 
D)  computer simulations 
A)  statistics 
B)  optimization models 
C)  organizational behavior 
D)  computer simulations

Question 12

Which of the following is NOT a contingency variable?

Accepted Answer

A)  routineness of tasks performed 
B)  organizational size 
C)  environmental uncertainty 
D)  organizational history 
A)  routineness of tasks performed 
B)  organizational size 
C)  environmental uncertainty 
D)  organizational history

Question 13

The Egyptian pyramids are an example of a project that was completed without the aid of managers.

Accepted Answer

A) True 
 B)False

Question 14

In a short essay, discuss the impact that the publication of Adam Smith's Wealth of Nations had on management.

Accepted Answer

In Wealth of Nations, Adam Smith argued,

Question 15

Job specialization continues to be a popular way to increase productivity today.

Accepted Answer

A) True 
 B)False

Question 16

Job specialization entails breaking down a complex job into ________.

Accepted Answer

A)  five key components 
B)  broad general categories 
C)  simple, narrow repetitive tasks 
D)  nonrepeating tasks 
A)  five key components 
B)  broad general categories 
C)  simple, narrow repetitive tasks 
D)  nonrepeating tasks

Question 17

In an open system, a manager is responsible for managing ________.

Accepted Answer

A)  just the internal company itself and not the external environment 
B)  just the external environment 
C)  both the internal and the external environment 
D)  the inputs but not the outputs 
A)  just the internal company itself and not the external environment 
B)  just the external environment 
C)  both the internal and the external environment 
D)  the inputs but not the outputs

Question 18

Making sure that a pyramid is built on time and according to plan is evidence of which management function?

Accepted Answer

A)  planning 
B)  organizing 
C)  monitoring 
D)  leading 
A)  planning 
B)  organizing 
C)  monitoring 
D)  leading

Question 19

Successfully designing a 450-foot-tall pyramid is primarily evidence of which management function?

Accepted Answer

A)  planning 
B)  organizing 
C)  monitoring 
D)  leading 
A)  planning 
B)  organizing 
C)  monitoring 
D)  leading

Question 20

Abraham Maslow's hierarchy of needs theory suggested once a need was satisfied, it stopped motivating behavior.

Accepted Answer

A) True 
 B)False

Henri Fayol and Frederick W. Taylor learned about management from studying actual managers at work.

Which person was best known for developing the hierarchy of needs theory?

In a short essay, describe how the work of Abraham Maslow influenced management.

W. Edwards Deming's ideas about quality and management were first embraced by Japanese companies.

The "Whiz Kids" used statistical methods to improve decision making at the Ford Motor Company in the mid-1940s.

A problem with the theories of both Maslow and McGregor is that they ________.

The Hawthorne studies showed that the brighter the lights in the room, the more productive were workers who worked in the room.

Henry Gantt developed graphical methods to help managers with ________ problems.

Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in controlling costs is best shown by which of the following?

Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

Which of the following is NOT included as part of the quantitative approach to management?

Which of the following is NOT a contingency variable?

The Egyptian pyramids are an example of a project that was completed without the aid of managers.

In a short essay, discuss the impact that the publication of Adam Smith's Wealth of Nations had on management.

Job specialization continues to be a popular way to increase productivity today.

Job specialization entails breaking down a complex job into ________.

In an open system, a manager is responsible for managing ________.

Making sure that a pyramid is built on time and according to plan is evidence of which management function?

Successfully designing a 450-foot-tall pyramid is primarily evidence of which management function?

Abraham Maslow's hierarchy of needs theory suggested once a need was satisfied, it stopped motivating behavior.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters

Exam 2: A History Module

Henri Fayol and Frederick W. Taylor learned about management from studying actual managers at work.

Which person was best known for developing the hierarchy of needs theory?

In a short essay, describe how the work of Abraham Maslow influenced management.

W. Edwards Deming's ideas about quality and management were first embraced by Japanese companies.

The "Whiz Kids" used statistical methods to improve decision making at the Ford Motor Company in the mid-1940s.

A problem with the theories of both Maslow and McGregor is that they ________.

The Hawthorne studies showed that the brighter the lights in the room, the more productive were workers who worked in the room.

Henry Gantt developed graphical methods to help managers with ________ problems.

Evidence that managers in the fifteenth-century Venetian shipbuilding facility were interested in controlling costs is best shown by which of the following?

Convincing the ministers who controlled money and resources in ancient Egypt that building a pyramid was worth the effort is evidence of which management function?

Which of the following is NOT included as part of the quantitative approach to management?

Which of the following is NOT a contingency variable?

The Egyptian pyramids are an example of a project that was completed without the aid of managers.

In a short essay, discuss the impact that the publication of Adam Smith's Wealth of Nations had on management.

Job specialization continues to be a popular way to increase productivity today.

Job specialization entails breaking down a complex job into ________.

In an open system, a manager is responsible for managing ________.

Making sure that a pyramid is built on time and according to plan is evidence of which management function?

Successfully designing a 450-foot-tall pyramid is primarily evidence of which management function?

Abraham Maslow's hierarchy of needs theory suggested once a need was satisfied, it stopped motivating behavior.

Managers and Management

The Management Environment

Integrative Managerial Issues

Foundations of Decision Making

A Quantitative Module

Foundations of Planning

Organizational Structure and Design

Managing Human Resources

A Career Module

Managing Change and Innovation

Foundations of Individual Behavior

Understanding Groups and Managing Work Teams

Motivating and Rewarding Employees

Leadership and Trust

Communication and Information

Foundations of Control

Operations Management

A Entrepreneurship Module

Filters