Exam 4: Management and Diversity

A&M Global Services recently instituted an organization-wide policy aimed at increasing diversity within the organization.Though recruitment practices complied with the policy and management conducted intensive diversity training sessions,employee support of the initiative has been negligible.Which of the following will most likely encourage employee cooperation in this situation?

"Token" employees are always given very high visibility in an organization.

In the area of diversity,influencing organization members means that the managers must ________.

Diversity in the managerial ranks can enhance decision making,but has little influence on gaining market share.

Which of the following statements is true about prejudice?

Ruby's company,based in the United States,is not averse to recruiting people from different cultures.On the contrary,it schedules an intensive training session to help the employees from other cultures adopt and fit into the American culture.What kind of an approach does the company use to achieve effective workforce diversity?

The ________ approach focuses on how interpersonal skills and attitudinal changes relate to organizational performance.

A Japanese organization has just moved into the United States to expand its operations there.The management of the company places significant emphasis on Japanese culture and the ways of working.As a result,even after moving to the United States,the company prefers to hire more Japanese people than Americans.The company is said to have a(n)________ attitude.

Effective diversity efforts within an organization will involve ________.

The multicultural approach ________.

Eli International has just begun a recruitment drive in colleges.Hoping to increase the cultural diversity within the organization,recruiters are focusing on candidates from a number of minority communities.The organization firmly believes that different cultural viewpoints can contribute to innovation and customer insights.The company must hold training sessions with existing employees to help them welcome and understand their new colleagues.Which of the following approaches will best help the company achieve all its goals?

In an organization,the group of people who lack critical power,resources,acceptance,and social status is known as the ________.

Which of the following is true regarding the assimilation approach?

Role conflict refers to the situation in which a person has too many expectations to comfortably fulfill.

Which of the following is one of the demographic facts established in the Hudson Institute report?

According to Donaldson and Scannell,managers are the most effective with respect to interacting in a diverse workforce in the ________ stage.

Sally has been in the finance department of Towsend's for the past eight years and is the longest-serving employee in the department.Though she has the experience and the qualifications to become a manager,a male colleague who was not as qualified was promoted over her.Sally notices that all the management positions in the company are occupied by males,even though there are many well-qualified women in the organization.Which of the following describes the above situation?

The culture-specific approach to encouraging diversity gives employees a genuine appreciation for the culture they are about to encounter.

In an organization,the group of people who hold most of the positions that command decision-making power is known as the ________.

Having to fill competing roles because of membership in two cultures causes ________.