Exam 4: Management and Diversity

When a majority group member experiences inequities as a result of programs designed to help underrepresented groups,it is called ________.

A manager collected data on the rate of promotions of African-American men in her division to assess the effectiveness of diversity training within the division.In doing so,she was involved in the activity of ________.

Gender-role stereotypes are negative perceptions of women based on what society believes are appropriate behaviors for them.

Which of the following is true regarding the majority and minority groups in an organization?

Bill manages a large department with employees from diverse cultural backgrounds.A review of his management style revealed that Bill's informal way of speaking to employees is offensive to some people who come from cultures where formality and respect are the norm between different organizational levels.Which stage of progress in managing a diverse workforce is Bill in?

The glass ceiling refers to an invisible "ceiling," or a barrier to advancement for minorities in organizations.

The belief that one's own group,culture,country,or customers are superior to that of others is known as ________.

A positive or negative assessment of members of a group or their perceived attributes is known as ________.

Having too many expectations to comfortably fulfill is termed as ________.

The minority group in an organization lacks critical power,resources,acceptance,and social status.

Pluralism refers to an environment in which differences are acknowledged,accepted,and seen as significant contributors to the entirety.

The approach to cultural diversity that most closely parallels affirmative action policies is the ________ approach.

The major advantage of the "Golden Rule" approach to achieving workforce diversity is that individuals approach it from their own particular frame of reference.

According to Donaldson and Scannell,in which of the following stages do managers learn how to interact with diverse groups and cultures by deliberately thinking about how to behave?

Managers who have progressed to Donaldson's "unconscious competence" stage will be most effective in managing a diverse workforce.

One of the advantages of a diverse workforce is that it is more resilient when faced with change.

Briefly discuss the discrimination against women in organizations.

Which of the following is true regarding older workers?

Managers who have progressed to Donaldson's "conscious incompetence" stage learn how to interact with diverse groups and cultures by deliberately thinking about how to behave.

The assimilation approach advocates shaping organization members to fit the existing culture of the organization.