Question 1

Differentiate between progress reports and problem-solving reports.

Accepted Answer

An internal progress report is a routine

Question 2

What is the most appropriate opening for a letter of transmittal?

Accepted Answer

A)  "It is a pleasure to inform you of the status of this report." 
B)  "Thank you for permitting me to work on this report." 
C)  "Here is the report on water pollution that you asked for." 
D)  "On January 3, you assigned me the task of studying the effects of water pollution." 
E)  "The effects of water pollution are serious and deserve our prompt action." 
A)  "It is a pleasure to inform you of the status of this report." 
B)  "Thank you for permitting me to work on this report." 
C)  "Here is the report on water pollution that you asked for." 
D)  "On January 3, you assigned me the task of studying the effects of water pollution." 
E)  "The effects of water pollution are serious and deserve our prompt action."

Question 3

Which of the following is true about routine operational reports?

Accepted Answer

A)  The majority of the reports written within companies are routine reports that keep supervisors, managers, and team members informed about the company's operations. 
B)  Routine operational reports are typically either monthly or quarterly reports. 
C)  Routine operational reports usually cannot relate production data. 
D)  Information on visits to customers does not fall under the routine operational reports category. 
E)  It is not possible develop a template macro or merge document for routine operational reports. 
A)  The majority of the reports written within companies are routine reports that keep supervisors, managers, and team members informed about the company's operations. 
B)  Routine operational reports are typically either monthly or quarterly reports. 
C)  Routine operational reports usually cannot relate production data. 
D)  Information on visits to customers does not fall under the routine operational reports category. 
E)  It is not possible develop a template macro or merge document for routine operational reports.

Question 4

Which of the following is true of short reports?

Accepted Answer

A)  The mechanics of constructing the short report are much different than the mechanics of constructing the more formal, longer types. 
B)  The short report uses different forms of title page and page layout than the more formal, longer ones. 
C)  Unlike longer reports, shorter reports do not use headings. 
D)  Unlike any other report, the short report avoids graphics, an appendix, and a bibliography even when these are needed. 
E)  Because of the short report's brevity, the headings rarely go beyond the two-division level. 
A)  The mechanics of constructing the short report are much different than the mechanics of constructing the more formal, longer types. 
B)  The short report uses different forms of title page and page layout than the more formal, longer ones. 
C)  Unlike longer reports, shorter reports do not use headings. 
D)  Unlike any other report, the short report avoids graphics, an appendix, and a bibliography even when these are needed. 
E)  Because of the short report's brevity, the headings rarely go beyond the two-division level.

Question 5

A report's form and contents should be based on its _____ to meet the reader's needs in each situation.

Accepted Answer

A)  formality and cost 
B)  writing style and topic 
C)  formality and length 
D)  length and style 
E)  number of readers and formality 
A)  formality and cost 
B)  writing style and topic 
C)  formality and length 
D)  length and style 
E)  number of readers and formality

Question 6

What are letter reports? Give two examples.

Accepted Answer

Letter reports are used primarily to pre

Question 7

Which of the following is true about short reports?

Accepted Answer

A)  Short reports represent the second and third steps in the formality stairway. 
B)  The popularity of short reports may be explained by the middle-ground impression of formality that it conveys. 
C)  In very short reports, an incidental reference to the problem, authorization of the investigation, or the like does not provide sufficient introduction. 
D)  Readers of short reports will need many reminders of what they just read or previews of what they are about to read. 
E)  External reports that use the indirect order do not state the main findings in the transmittal message. 
A)  Short reports represent the second and third steps in the formality stairway. 
B)  The popularity of short reports may be explained by the middle-ground impression of formality that it conveys. 
C)  In very short reports, an incidental reference to the problem, authorization of the investigation, or the like does not provide sufficient introduction. 
D)  Readers of short reports will need many reminders of what they just read or previews of what they are about to read. 
E)  External reports that use the indirect order do not state the main findings in the transmittal message.

Question 8

The problem statement conveys the goal of your investigation.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following is usually the first to be omitted from reports when the formality decreases and the problem becomes smaller?

Accepted Answer

A)  Title page 
B)  Letter of transmittal 
C)  Table of contents 
D)  Executive summary 
E)  Title fly 
A)  Title page 
B)  Letter of transmittal 
C)  Table of contents 
D)  Executive summary 
E)  Title fly

Question 10

When using standardized forms for periodic reports, you should consider developing a template _____ with your word processing software as it would fill in all the standard parts for you, pausing to let you fill in the variable information.

Accepted Answer

A)  micro 
B)  merge document 
C)  progress report 
D)  macro 
E)  problem-solving report 
A)  micro 
B)  merge document 
C)  progress report 
D)  macro 
E)  problem-solving report

Question 11

Which of the following is true about a structural coherence plan?

Accepted Answer

A)  You should use the components of the structural coherence plan repeatedly. 
B)  The report preview only covers the topics to be discussed. 
C)  The report preview only covers the order of the topics to be discussed. 
D)  The report preview does not cover the logic of the order of the topics to be discussed. 
E)  Summaries and conclusions help readers to see the relationships of the report topics. 
A)  You should use the components of the structural coherence plan repeatedly. 
B)  The report preview only covers the topics to be discussed. 
C)  The report preview only covers the order of the topics to be discussed. 
D)  The report preview does not cover the logic of the order of the topics to be discussed. 
E)  Summaries and conclusions help readers to see the relationships of the report topics.

Question 12

As the need for formality decreases and the problem becomes smaller, the makeup of the report changes.

Accepted Answer

A) True 
 B)False

Question 13

The majority of the reports written within companies are _____.

Accepted Answer

A)  routine operational reports 
B)  progress reports 
C)  problem-solving reports 
D)  audit reports 
E)  long, formal reports 
A)  routine operational reports 
B)  progress reports 
C)  problem-solving reports 
D)  audit reports 
E)  long, formal reports

Question 14

Discuss the different types of appended parts in reports.

Accepted Answer

Sometimes you will need to include an ap

Question 15

Identify one of the ways that the writing in short reports differs from the writing in long reports.

Accepted Answer

A)  Short reports include the prefatory parts that are appropriate for the report's length, formality, and reader. 
B)  Short reports have less need for a formal coherence plan. 
C)  Readers of short reports will need many reminders of what they just read or previews of what they are about to read. 
D)  Short reports have greater need for introductory material. 
E)  Short reports generally need an elaborate coherence plan. 
A)  Short reports include the prefatory parts that are appropriate for the report's length, formality, and reader. 
B)  Short reports have less need for a formal coherence plan. 
C)  Readers of short reports will need many reminders of what they just read or previews of what they are about to read. 
D)  Short reports have greater need for introductory material. 
E)  Short reports generally need an elaborate coherence plan.

Question 16

External problem-solving reports are most often written by consulting companies for their clients.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is true about meeting minutes?

Accepted Answer

A)  Minutes include only subjective data. 
B)  Minutes are primarily a verbatim transcript. 
C)  Minutes include only descriptive data. 
D)  The expected format of meeting minutes varies across organizations. 
E)  Minutes need not provide an adequate record. 
A)  Minutes include only subjective data. 
B)  Minutes are primarily a verbatim transcript. 
C)  Minutes include only descriptive data. 
D)  The expected format of meeting minutes varies across organizations. 
E)  Minutes need not provide an adequate record.

Question 18

When one moves down the structural ladder toward the more informal and shorter reports, at the bottom of the ladder, the _____ order is more the rule than the exception.

Accepted Answer

A)  direct 
B)  indirect 
C)  personal 
D)  informal 
E)  formal 
A)  direct 
B)  indirect 
C)  personal 
D)  informal 
E)  formal

Question 19

The _____ pages, a number of pages that come before the text material, are included when the situation is formal and the report is long.

Accepted Answer

A)  appendices 
B)  glossary 
C)  bibliography 
D)  prefatory 
E)  executive summary 
A)  appendices 
B)  glossary 
C)  bibliography 
D)  prefatory 
E)  executive summary

Question 20

Define a transmittal message. What are the forms it takes?

Accepted Answer

A transmittal message is a mes

Differentiate between progress reports and problem-solving reports.

What is the most appropriate opening for a letter of transmittal?

Which of the following is true about routine operational reports?

Which of the following is true of short reports?

A report's form and contents should be based on its _____ to meet the reader's needs in each situation.

What are letter reports? Give two examples.

Which of the following is true about short reports?

The problem statement conveys the goal of your investigation.

Which of the following is usually the first to be omitted from reports when the formality decreases and the problem becomes smaller?

When using standardized forms for periodic reports, you should consider developing a template _____ with your word processing software as it would fill in all the standard parts for you, pausing to let you fill in the variable information.

Which of the following is true about a structural coherence plan?

As the need for formality decreases and the problem becomes smaller, the makeup of the report changes.

The majority of the reports written within companies are _____.

Discuss the different types of appended parts in reports.

Identify one of the ways that the writing in short reports differs from the writing in long reports.

External problem-solving reports are most often written by consulting companies for their clients.

Which of the following is true about meeting minutes?

When one moves down the structural ladder toward the more informal and shorter reports, at the bottom of the ladder, the _____ order is more the rule than the exception.

The _____ pages, a number of pages that come before the text material, are included when the situation is formal and the report is long.

Define a transmittal message. What are the forms it takes?

Understanding Workplace Communication

Communicating Across Cultures

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters

Exam 12: Choosing the Right Type of Report

Differentiate between progress reports and problem-solving reports.

What is the most appropriate opening for a letter of transmittal?

Which of the following is true about routine operational reports?

Which of the following is true of short reports?

A report's form and contents should be based on its _____ to meet the reader's needs in each situation.

What are letter reports? Give two examples.

Which of the following is true about short reports?

The problem statement conveys the goal of your investigation.

Which of the following is usually the first to be omitted from reports when the formality decreases and the problem becomes smaller?

When using standardized forms for periodic reports, you should consider developing a template _____ with your word processing software as it would fill in all the standard parts for you, pausing to let you fill in the variable information.

Which of the following is true about a structural coherence plan?

As the need for formality decreases and the problem becomes smaller, the makeup of the report changes.

The majority of the reports written within companies are _____.

Discuss the different types of appended parts in reports.

Identify one of the ways that the writing in short reports differs from the writing in long reports.

External problem-solving reports are most often written by consulting companies for their clients.

Which of the following is true about meeting minutes?

When one moves down the structural ladder toward the more informal and shorter reports, at the bottom of the ladder, the _____ order is more the rule than the exception.

The _____ pages, a number of pages that come before the text material, are included when the situation is formal and the report is long.

Define a transmittal message. What are the forms it takes?

Understanding Workplace Communication

Communicating Across Cultures

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters