Question 1

Identify the correct statement about letter reports.

Accepted Answer

A)  If a letter report is begun in the direct order, a subject line is inappropriate. 
B)  Letter reports in the indirect order use a subject line. 
C)  Letter reports in the indirect order do not open with any background information. 
D)  As a general rule, letter reports are not written personally, using "I," "we," and "you" references. 
E)  The subject line of the letter report consists of identifying words appearing at the top of the letter, usually right after the salutation. 
A)  If a letter report is begun in the direct order, a subject line is inappropriate. 
B)  Letter reports in the indirect order use a subject line. 
C)  Letter reports in the indirect order do not open with any background information. 
D)  As a general rule, letter reports are not written personally, using "I," "we," and "you" references. 
E)  The subject line of the letter report consists of identifying words appearing at the top of the letter, usually right after the salutation.

Question 2

A company's written evaluation of its experience with a particular product may be presented in letter form and sent to the person who requests it.

Accepted Answer

A) True 
 B)False

Question 3

Identify the most appropriate beginning subject matter for a letter of transmittal.

Accepted Answer

A)  Identification of the report's contents and purpose 
B)  The key points of the report 
C)  Statement of the conclusion of the report 
D)  Friendly expression of gratitude 
E)  Statement of the recommendations of the report 
A)  Identification of the report's contents and purpose 
B)  The key points of the report 
C)  Statement of the conclusion of the report 
D)  Friendly expression of gratitude 
E)  Statement of the recommendations of the report

Question 4

A writer decides to include some of her working papers and summary tables in her report. The best place for these in the report is in:

Accepted Answer

A)  the text, near this discussion. 
B)  a special section of the report text. 
C)  the introduction. 
D)  the appendix. 
E)  the preface. 
A)  the text, near this discussion. 
B)  a special section of the report text. 
C)  the introduction. 
D)  the appendix. 
E)  the preface.

Question 5

Which of the following is true about email reports?

Accepted Answer

A)  Email is usually used for external reports. 
B)  Because email is primarily a communication between people who do not know each other, they are usually formal. 
C)  Unlike the longer forms, emails do not use headings to display content and graphics to support the text. 
D)  For the longer email reports, writers will often choose to make the report itself an attached document and use the email message as a transmittal message. 
E)  All emails must be informal. 
A)  Email is usually used for external reports. 
B)  Because email is primarily a communication between people who do not know each other, they are usually formal. 
C)  Unlike the longer forms, emails do not use headings to display content and graphics to support the text. 
D)  For the longer email reports, writers will often choose to make the report itself an attached document and use the email message as a transmittal message. 
E)  All emails must be informal.

Question 6

A weekly sales report needs elaborate introductory material.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true about short reports?

Accepted Answer

A)  Weekly inventory reports need no introductory material. 
B)  Short reports are intended only for large audiences. 
C)  Readers of short reports do not understand their context and purpose. 
D)  Shorter reports do not tend to deal with day-to-day, routine problems. 
E)  Shorter reports are likely to use only the third person rather than the personal pronouns "I," "we," and "you." 
A)  Weekly inventory reports need no introductory material. 
B)  Short reports are intended only for large audiences. 
C)  Readers of short reports do not understand their context and purpose. 
D)  Shorter reports do not tend to deal with day-to-day, routine problems. 
E)  Shorter reports are likely to use only the third person rather than the personal pronouns "I," "we," and "you."

Question 8

The executive summary reviews only the highlights of the report.

Accepted Answer

A) True 
 B)False

Question 9

Coherence helpers should be used in reports primarily on the basis of the:

Accepted Answer

A)  readers' likely need for them. 
B)  report length. 
C)  formality of the report. 
D)  writing style used. 
E)  desired level of readability. 
A)  readers' likely need for them. 
B)  report length. 
C)  formality of the report. 
D)  writing style used. 
E)  desired level of readability.

Question 10

Which of the following is true of transmittal messages?

Accepted Answer

A)  A transmittal message is nonpersonalized. 
B)  Even in cases of extreme formality, the use of personal pronouns and conversational language is avoided in transmittal messages. 
C)  A transmittal letter does not identify a report's purpose or contents. 
D)  A transmittal message ends with a pleasant, forward-looking comment. 
E)  The transmittal letter and the executive summary should not be combined. 
A)  A transmittal message is nonpersonalized. 
B)  Even in cases of extreme formality, the use of personal pronouns and conversational language is avoided in transmittal messages. 
C)  A transmittal letter does not identify a report's purpose or contents. 
D)  A transmittal message ends with a pleasant, forward-looking comment. 
E)  The transmittal letter and the executive summary should not be combined.

Question 11

Which of the following is usually the last to be omitted from reports when the formality decreases and the problem becomes smaller?

Accepted Answer

A)  Title fly 
B)  Title page 
C)  Table of contents 
D)  Letter of transmittal 
E)  Executive summary 
A)  Title fly 
B)  Title page 
C)  Table of contents 
D)  Letter of transmittal 
E)  Executive summary

Question 12

Explain the predominance of the direct order.

Accepted Answer

Because shorter reports usually solve ro

Question 13

Unlike any other report, the short report does not use graphics, an appendix, or a bibliography even if these are needed.

Accepted Answer

A) True 
 B)False

Question 14

Because shorter reports usually solve routine problems, they are likely to be written in the indirect order.

Accepted Answer

A) True 
 B)False

Question 15

In addition to displaying the report title, the title page identifies the recipient and the writer.

Accepted Answer

A) True 
 B)False

Identify the correct statement about letter reports.

A company's written evaluation of its experience with a particular product may be presented in letter form and sent to the person who requests it.

Identify the most appropriate beginning subject matter for a letter of transmittal.

A writer decides to include some of her working papers and summary tables in her report. The best place for these in the report is in:

Which of the following is true about email reports?

A weekly sales report needs elaborate introductory material.

Which of the following is true about short reports?

The executive summary reviews only the highlights of the report.

Coherence helpers should be used in reports primarily on the basis of the:

Which of the following is true of transmittal messages?

Which of the following is usually the last to be omitted from reports when the formality decreases and the problem becomes smaller?

Explain the predominance of the direct order.

Unlike any other report, the short report does not use graphics, an appendix, or a bibliography even if these are needed.

Because shorter reports usually solve routine problems, they are likely to be written in the indirect order.

In addition to displaying the report title, the title page identifies the recipient and the writer.

Understanding Workplace Communication

Communicating Across Cultures

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

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Exam 12: Choosing the Right Type of Report

Identify the correct statement about letter reports.

A company's written evaluation of its experience with a particular product may be presented in letter form and sent to the person who requests it.

Identify the most appropriate beginning subject matter for a letter of transmittal.

A writer decides to include some of her working papers and summary tables in her report. The best place for these in the report is in:

Which of the following is true about email reports?

A weekly sales report needs elaborate introductory material.

Which of the following is true about short reports?

The executive summary reviews only the highlights of the report.

Coherence helpers should be used in reports primarily on the basis of the:

Which of the following is true of transmittal messages?

Which of the following is usually the last to be omitted from reports when the formality decreases and the problem becomes smaller?

Explain the predominance of the direct order.

Unlike any other report, the short report does not use graphics, an appendix, or a bibliography even if these are needed.

Because shorter reports usually solve routine problems, they are likely to be written in the indirect order.

In addition to displaying the report title, the title page identifies the recipient and the writer.

Understanding Workplace Communication

Communicating Across Cultures

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Developing Your Writing Process and Choosing the Best Form

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters