Question 1

Abbreviations have no place in text messaging.

Accepted Answer

A) True 
 B)False

Question 2

Information is gathered and analyzed during the planning stage of the writing process.

Accepted Answer

A) True 
 B)False

Question 3

Each person's way of developing a piece of writing for a given situation is unique.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is a commonly used complimentary close in today's business letters?

Accepted Answer

A)  "To Whom It May Concern" 
B)  "Best Regards" 
C)  "Dear Sir/Madame" 
D)  "Respected Sir" 
E)  "Dear Ladies and Gentlemen" 
A)  "To Whom It May Concern" 
B)  "Best Regards" 
C)  "Dear Sir/Madame" 
D)  "Respected Sir" 
E)  "Dear Ladies and Gentlemen"

Question 5

Compare and contrast print text and online text.

Accepted Answer

Print text can be distinguished from Web

Question 6

The memo's function of communicating within a business has been largely replaced by email.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true about instant messaging?

Accepted Answer

A)  It is a type of text-based communication. 
B)  The use of emoticons in instant messaging is not dependent on the target audience. 
C)  Voice-based instant messaging is not possible. 
D)  It is not conversational in nature. 
E)  Instant messaging avoids the use of informal language. 
A)  It is a type of text-based communication. 
B)  The use of emoticons in instant messaging is not dependent on the target audience. 
C)  Voice-based instant messaging is not possible. 
D)  It is not conversational in nature. 
E)  Instant messaging avoids the use of informal language.

Question 8

Which of the following is true about written communication?

Accepted Answer

A)  The stages involved in the writing process are strictly chronological. 
B)  The alphabets used in written communication are characteristic of the object or concept they represent. 
C)  Representing a complex reality in words is much easier than representing it through a photograph. 
D)  The stages involved in the writing process are independent of one another. 
E)  The stages involved in the process of writing are recursive. 
A)  The stages involved in the writing process are strictly chronological. 
B)  The alphabets used in written communication are characteristic of the object or concept they represent. 
C)  Representing a complex reality in words is much easier than representing it through a photograph. 
D)  The stages involved in the writing process are independent of one another. 
E)  The stages involved in the process of writing are recursive.

Question 9

The process of writing moves from planning to drafting to revising, and is strictly a linear activity.

Accepted Answer

A) True 
 B)False

Question 10

In the planning process of writing, once the goal of a communication is set, the immediate next step is to:

Accepted Answer

A)  choose a format for writing the message. 
B)  proofread the message. 
C)  choose a channel for communicating the message. 
D)  send a message immediately. 
E)  analyze the audience. 
A)  choose a format for writing the message. 
B)  proofread the message. 
C)  choose a channel for communicating the message. 
D)  send a message immediately. 
E)  analyze the audience.

Question 11

Taking time to make careful formatting decisions during your writing process will significantly enhance your chances of achieving your communication goals.

Accepted Answer

A) True 
 B)False

Question 12

The style of organizing Web pages such that the main point is presented first, followed by supporting information and then by the historical or background information is called the _____ style.

Accepted Answer

A)  vertical pyramid 
B)  indirect 
C)  horizontal 
D)  roundabout 
E)  inverted pyramid 
A)  vertical pyramid 
B)  indirect 
C)  horizontal 
D)  roundabout 
E)  inverted pyramid

Question 13

All business communication should be driven by the audience's needs.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is true about the revision stage of the writing process?

Accepted Answer

A)  In this stage a writer checks whether or not all the necessary information has been included in the message. 
B)  It is independent of the other stages in the writing process. 
C)  This stage is not necessary when the message is well drafted. 
D)  At this stage a writer should not waste time in creating a perfect draft of the message. 
E)  Specific decisions about a document's format or visual design cannot be made at this stage. 
A)  In this stage a writer checks whether or not all the necessary information has been included in the message. 
B)  It is independent of the other stages in the writing process. 
C)  This stage is not necessary when the message is well drafted. 
D)  At this stage a writer should not waste time in creating a perfect draft of the message. 
E)  Specific decisions about a document's format or visual design cannot be made at this stage.

Question 15

Explain the three general classifications of email formality with examples.

Accepted Answer

Email formality is viewed in terms of th

Question 16

List and briefly explain the different steps involved in the planning process of a message.

Accepted Answer

The planning process of a message consis

Question 17

Explain the inverted pyramid structure of organizing Web pages and list some common design elements that can be applied in Web pages.

Accepted Answer

In the inverted pyramid structure of org

Question 18

You are most likely to focus on your style and examine your sentences to see if they pace the information in such a way that the reader can easily follow it, if they emphasize the right things, and if they combine pieces of information coherently at the _____ level of the revision process.

Accepted Answer

A)  editing 
B)  planning 
C)  channel selecting 
D)  form selecting 
E)  medium selecting 
A)  editing 
B)  planning 
C)  channel selecting 
D)  form selecting 
E)  medium selecting

Question 19

When communicating with close friends, the email messages that are exchanged everyday are mostly _____ in nature.

Accepted Answer

A)  casual 
B)  formal 
C)  unfamiliar 
D)  official 
E)  vague 
A)  casual 
B)  formal 
C)  unfamiliar 
D)  official 
E)  vague

Question 20

The similarity between casual language and informal language is that:

Accepted Answer

A)  they follow a conversational style. 
B)  they do not use personal pronouns. 
C)  they do not use colloquialisms. 
D)  they are primarily used to communicate with unknown external audiences. 
E)  they avoid using contractions. 
A)  they follow a conversational style. 
B)  they do not use personal pronouns. 
C)  they do not use colloquialisms. 
D)  they are primarily used to communicate with unknown external audiences. 
E)  they avoid using contractions.

Abbreviations have no place in text messaging.

Information is gathered and analyzed during the planning stage of the writing process.

Each person's way of developing a piece of writing for a given situation is unique.

Which of the following is a commonly used complimentary close in today's business letters?

Compare and contrast print text and online text.

The memo's function of communicating within a business has been largely replaced by email.

Which of the following is true about instant messaging?

Which of the following is true about written communication?

The process of writing moves from planning to drafting to revising, and is strictly a linear activity.

In the planning process of writing, once the goal of a communication is set, the immediate next step is to:

Taking time to make careful formatting decisions during your writing process will significantly enhance your chances of achieving your communication goals.

The style of organizing Web pages such that the main point is presented first, followed by supporting information and then by the historical or background information is called the _____ style.

All business communication should be driven by the audience's needs.

Which of the following is true about the revision stage of the writing process?

Explain the three general classifications of email formality with examples.

List and briefly explain the different steps involved in the planning process of a message.

Explain the inverted pyramid structure of organizing Web pages and list some common design elements that can be applied in Web pages.

You are most likely to focus on your style and examine your sentences to see if they pace the information in such a way that the reader can easily follow it, if they emphasize the right things, and if they combine pieces of information coherently at the _____ level of the revision process.

When communicating with close friends, the email messages that are exchanged everyday are mostly _____ in nature.

The similarity between casual language and informal language is that:

Understanding Workplace Communication

Communicating Across Cultures

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Choosing the Right Type of Report

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters

Exam 6: Developing Your Writing Process and Choosing the Best Form

Abbreviations have no place in text messaging.

Information is gathered and analyzed during the planning stage of the writing process.

Each person's way of developing a piece of writing for a given situation is unique.

Which of the following is a commonly used complimentary close in today's business letters?

Compare and contrast print text and online text.

The memo's function of communicating within a business has been largely replaced by email.

Which of the following is true about instant messaging?

Which of the following is true about written communication?

The process of writing moves from planning to drafting to revising, and is strictly a linear activity.

In the planning process of writing, once the goal of a communication is set, the immediate next step is to:

Taking time to make careful formatting decisions during your writing process will significantly enhance your chances of achieving your communication goals.

The style of organizing Web pages such that the main point is presented first, followed by supporting information and then by the historical or background information is called the _____ style.

All business communication should be driven by the audience's needs.

Which of the following is true about the revision stage of the writing process?

Explain the three general classifications of email formality with examples.

List and briefly explain the different steps involved in the planning process of a message.

Explain the inverted pyramid structure of organizing Web pages and list some common design elements that can be applied in Web pages.

You are most likely to focus on your style and examine your sentences to see if they pace the information in such a way that the reader can easily follow it, if they emphasize the right things, and if they combine pieces of information coherently at the _____ level of the revision process.

When communicating with close friends, the email messages that are exchanged everyday are mostly _____ in nature.

The similarity between casual language and informal language is that:

Understanding Workplace Communication

Communicating Across Cultures

Adapting Your Words to Your Readers

Constructing Clear Sentences and Paragraphs

Writing for a Positive Effect

Getting to the Point in Good-News and Neutral Messages

Maintaining Goodwill in Bad-News Messages

Making Your Case With Persuasive Messages and Proposals

Conducting a Winning Job Campaign

Preparing Informative and Influential Business Reports

Choosing the Right Type of Report

Conducting Research for Decision Makers

Using Visuals to Make Your Point

Communicating Effectively in Meetings and Conversations

Delivering Oral Reports and Business Speeches

Leveraging Technology for Better Writing

Conveying Professionalism Through Correctness

Filters