Exam 2: Competing With Information Technology

A company that places a strategic focus on customer value recognizes that , rather than , has become a primary determinant in a customer's perception of value.

(Multiple Choice)

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Question 21

Business process redesign includes all the following, except:

(Multiple Choice)

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Question 22

Becoming a low-cost producer of products and services in an industry is an example of a(n):

(Multiple Choice)

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Question 23

A firm can survive and succeed in the long run if it successfully develops strategies to confront the _______________ that shape the structure of competition in its industry.

(Multiple Choice)

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Question 24

If an organization offers its online package tracking system in a manner that allows its customers to access shipment information not only via a computer, but via a mobile phone as well, then such an action could fall into both the differentiation and innovation strategy categories.

(True/False)

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Question 25

Expanding a company's product offering into global markets is an example of a(n) _______________ strategy.

(Multiple Choice)

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Question 26

All of the following are basic competitive strategies discussed in the text except:

(Multiple Choice)

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Question 27

Many companies have found that organizational _______________ approaches are an important enabler of business process re-engineering.

(Short Answer)

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Question 28

All of the following are support processes, except:

(Multiple Choice)

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Question 29

Performance support, building expert networks, and leveraging organizational know-how are a function of _______________.

(Multiple Choice)

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Question 30

According to the value chain concept, primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

(True/False)

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Question 31

A given activity can fall into one or more of the categories of competitive strategy.

(True/False)

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Question 32

Investments in information technology that build valuable new relationships allow a firm to:

(Multiple Choice)

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Question 33

_______________ agility is the ability to accomplish speed, accuracy, and cost economy in the exploitation of innovation opportunities.

(Multiple Choice)

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Question 34

_______________ is defined as the restructuring and transforming of a business process by a fundamental rethinking and radical redesign to achieve improvements in costs, quality, speed, and service.

(Short Answer)

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Question 35

Enterprise Intelligence, Information Creation, Sharing, and Management, and Document Management are the three levels of _______________.

(Short Answer)

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Question 36

Knowledge-creating companies constantly create new business knowledge and then disseminate it throughout the company in order to quickly build the new knowledge into their products and services.

(True/False)

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Question 37

The threat of new entrants is often at its strongest during periods of rising costs or inflation.

(True/False)

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Question 38

A(n) _______________ strategy is a competitive strategy by which a firm develops unique products or services from those of its competitors, or makes radical business changes that may alter the fundamental nature of the industry.

(Multiple Choice)

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Question 39

Becoming an agile company depends on customer perceptions of products and services, as much as any other strategy.

(True/False)

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Question 40

Showing 21 - 40 of 125

A company that places a strategic focus on customer value recognizes that , rather than , has become a primary determinant in a customer's perception of value.

Business process redesign includes all the following, except:

Becoming a low-cost producer of products and services in an industry is an example of a(n):

A firm can survive and succeed in the long run if it successfully develops strategies to confront the _______________ that shape the structure of competition in its industry.

If an organization offers its online package tracking system in a manner that allows its customers to access shipment information not only via a computer, but via a mobile phone as well, then such an action could fall into both the differentiation and innovation strategy categories.

Expanding a company's product offering into global markets is an example of a(n) _______________ strategy.

All of the following are basic competitive strategies discussed in the text except:

Many companies have found that organizational _______________ approaches are an important enabler of business process re-engineering.

All of the following are support processes, except:

Performance support, building expert networks, and leveraging organizational know-how are a function of _______________.

According to the value chain concept, primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

A given activity can fall into one or more of the categories of competitive strategy.

Investments in information technology that build valuable new relationships allow a firm to:

_______________ agility is the ability to accomplish speed, accuracy, and cost economy in the exploitation of innovation opportunities.

_______________ is defined as the restructuring and transforming of a business process by a fundamental rethinking and radical redesign to achieve improvements in costs, quality, speed, and service.

Enterprise Intelligence, Information Creation, Sharing, and Management, and Document Management are the three levels of _______________.

Knowledge-creating companies constantly create new business knowledge and then disseminate it throughout the company in order to quickly build the new knowledge into their products and services.

The threat of new entrants is often at its strongest during periods of rising costs or inflation.

A(n) _______________ strategy is a competitive strategy by which a firm develops unique products or services from those of its competitors, or makes radical business changes that may alter the fundamental nature of the industry.

Becoming an agile company depends on customer perceptions of products and services, as much as any other strategy.

Foundations of Information Systems in Business

Computer Hardware

Computer Software

Data Resource Management

Telecommunications and Networks

E-Business Systems

Business Across the Enterprise

E-Commerce Systems

Supporting Decision Making

Businessit Strategies for Development

Implementing Businessit Solutions

Security and Ethical Challenges

Enterprise and Global Management of Information Technology

Filters

Exam 2: Competing With Information Technology

A company that places a strategic focus on customer value recognizes that __________, rather than __________, has become a primary determinant in a customer's perception of value.

Business process redesign includes all the following, except:

Becoming a low-cost producer of products and services in an industry is an example of a(n):

A firm can survive and succeed in the long run if it successfully develops strategies to confront the _______________ that shape the structure of competition in its industry.

If an organization offers its online package tracking system in a manner that allows its customers to access shipment information not only via a computer, but via a mobile phone as well, then such an action could fall into both the differentiation and innovation strategy categories.

Expanding a company's product offering into global markets is an example of a(n) _______________ strategy.

All of the following are basic competitive strategies discussed in the text except:

Many companies have found that organizational _______________ approaches are an important enabler of business process re-engineering.

All of the following are support processes, except:

Performance support, building expert networks, and leveraging organizational know-how are a function of _______________.

According to the value chain concept, primary processes include such things as the procurement of resources and human resource management that are directly related to the manufacturing of products or delivery of services to the customer.

A given activity can fall into one or more of the categories of competitive strategy.

Investments in information technology that build valuable new relationships allow a firm to:

_______________ agility is the ability to accomplish speed, accuracy, and cost economy in the exploitation of innovation opportunities.

_______________ is defined as the restructuring and transforming of a business process by a fundamental rethinking and radical redesign to achieve improvements in costs, quality, speed, and service.

Enterprise Intelligence, Information Creation, Sharing, and Management, and Document Management are the three levels of _______________.

Knowledge-creating companies constantly create new business knowledge and then disseminate it throughout the company in order to quickly build the new knowledge into their products and services.

The threat of new entrants is often at its strongest during periods of rising costs or inflation.

A(n) _______________ strategy is a competitive strategy by which a firm develops unique products or services from those of its competitors, or makes radical business changes that may alter the fundamental nature of the industry.

Becoming an agile company depends on customer perceptions of products and services, as much as any other strategy.

Foundations of Information Systems in Business

Computer Hardware

Computer Software

Data Resource Management

Telecommunications and Networks

E-Business Systems

Business Across the Enterprise

E-Commerce Systems

Supporting Decision Making

Businessit Strategies for Development

Implementing Businessit Solutions

Security and Ethical Challenges

Enterprise and Global Management of Information Technology

Filters

A company that places a strategic focus on customer value recognizes that , rather than , has become a primary determinant in a customer's perception of value.