Exam 2: Competing With Information Technology

An innovation strategy may allow a firm to focus its products or services and gain an advantage in a particular segment or niche of a market.

Most products and services have some sort of substitute available to the consumer.

The competitive threat of _______________ is often at its strongest during periods of rising costs or inflation.

If a key supplier's bargaining power gets too strong, it can force the price of goods and services to unmanageably high levels.

All of the following are competitive forces in the marketplace except:

Capturing and distributing expert stories, real-time information management, communication and collaboration, and new content creation are part of the _______________ level of knowledge management.

A(n) _______________ company can make a profit in markets with broad product ranges and short model lifetimes, and it can produce orders individually and in arbitrary lot sizes.

When an organization uses information technology to develop products, services and capabilities in order to gain a strategic advantage over competitive forces in the global marketplace, it is using information systems in a _______________ role.

Information technology plays a major role in the business process reengineering of most business processes.

A(n) _______________ strategy is a competitive strategy by which a firm establishes new business linkages with customers, suppliers, competitors, and other companies.

Which of the following is a competitive strategy?

Companies like Wal-Mart extend their networks to their customers and suppliers in order to build innovative continuous inventory replenishment systems that would lock in their business. This creates a(n) _______________ information system.

Many companies have found that organizational redesign approaches are an important enabler of business process reengineering.

A(n) _______________ strategy is a competitive strategy by which a firm develops ways to differentiate its products and services from those of its competitors.

Competition is a negative characteristic in business that can require significant resources to overcome.

When an organization uses information technology to develop products, services and capabilities in order to gain a strategic advantage over competitive forces in the global marketplace, it is using information systems in a strategic role.

In the _______________ concept, some business activities are primary processes while others are support processes.

When a firm uses IT to create virtual organizations of business partners, it is pursuing a growth strategy.

A strategic use of information technology would be to leverage investment in information system specialists, hardware, software, databases, and networks from operational uses into strategic applications.

Although the potential payback of reengineering is high, so is the risk of failure and level of disruption to the organizational environment of the firm.