Question 1

The work factors that have the greatest potential to cause excessive stress include __________.

Accepted Answer

A) Role conflicts 
B) Role ambiguities 
C) Role overloads 
D) All of the above 
E) None of the above 
A) Role conflicts 
B) Role ambiguities 
C) Role overloads 
D) All of the above 
E) None of the above

Question 2

Moods are generalized positive and negative feelings or states of mind.

Accepted Answer

A) True 
 B)False

Question 3

"The happy worker is a productive worker" is an expression that is used to express the idea that:

Accepted Answer

A) Job satisfaction has nothing to do with work performance. 
B) Job satisfaction begets work performance. 
C) Job performance begets work satisfaction. 
D) Job dissatisfaction is related to low pay. 
E) If an employee is happy already,you need not increase their pay. 
A) Job satisfaction has nothing to do with work performance. 
B) Job satisfaction begets work performance. 
C) Job performance begets work satisfaction. 
D) Job dissatisfaction is related to low pay. 
E) If an employee is happy already,you need not increase their pay.

Question 4

Family events,personal economics,and personal affairs are __________ that may influence the stress an individual experiences at work.

Accepted Answer

A) Personal factors 
B) Work factors 
C) Constructive factors 
D) Nonwork factors 
E) Destructive factors 
A) Personal factors 
B) Work factors 
C) Constructive factors 
D) Nonwork factors 
E) Destructive factors

Question 5

Too many people today work under conditions that fail to provide them with motivation,self-respect,and satisfaction.

Accepted Answer

A) True 
 B)False

Question 6

__________ is the degree to which an individual feels positively or negatively about various aspects of work.

Accepted Answer

A) Employee loyalty 
B) Organizational loyalty 
C) Work commitment 
D) Job commitment 
E) Job satisfaction 
A) Employee loyalty 
B) Organizational loyalty 
C) Work commitment 
D) Job commitment 
E) Job satisfaction

Question 7

The most commonly measured facets of job satisfaction are:

Accepted Answer

A) Emotions,personality,attitudes and desire 
B) Work itself,quality of supervision,co-workers,opportunities,pay,work conditions and security 
C) Conceptual,interpersonal and technical skills 
D) Conceptual,intrapersonal and social skills 
E) Industry optics and ego satisfaction 
A) Emotions,personality,attitudes and desire 
B) Work itself,quality of supervision,co-workers,opportunities,pay,work conditions and security 
C) Conceptual,interpersonal and technical skills 
D) Conceptual,intrapersonal and social skills 
E) Industry optics and ego satisfaction

Question 8

Suppose that a manager assumes older workers cannot perform well in important and challenging jobs because,in her opinion,they lack creativity and are risk averse.Which stereotype is this manager using?

Accepted Answer

A) Racial stereotype 
B) Ethnic stereotype 
C) Gender stereotype 
D) Ability stereotype 
E) Age stereotypes 
A) Racial stereotype 
B) Ethnic stereotype 
C) Gender stereotype 
D) Ability stereotype 
E) Age stereotypes

Question 9

__________ goes hand-in-hand with the dynamic and sometimes uncertain nature of the managerial role.

Accepted Answer

A) Job-related depression 
B) Job-related stress 
C) The Type A personality 
D) Job turmoil 
E) Managerial upheaval 
A) Job-related depression 
B) Job-related stress 
C) The Type A personality 
D) Job turmoil 
E) Managerial upheaval

Question 10

Perceptual distortions include all of the following EXCEPT:

Accepted Answer

A) Halo effects 
B) Stereotyping 
C) Perceptual selectivity 
D) Paranoia 
E) Projection 
A) Halo effects 
B) Stereotyping 
C) Perceptual selectivity 
D) Paranoia 
E) Projection

Question 11

The extent to which one believes that what happens is within one's control is called locus of control.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following lists would most accurately describe a Millennial's job preference?

Accepted Answer

A) Little meaningful work,socially unresponsive employers,rigid work schedules 
B) Meaningful work,socially responsible employers,clear goals,personal attention 
C) Unclear goals,aloof and non-supportive managers,low tech environment 
D) All work,no play,infrequent rewards,inflexible work hours 
E) Socially irresponsible company values,meaningless work,vague goals 
A) Little meaningful work,socially unresponsive employers,rigid work schedules 
B) Meaningful work,socially responsible employers,clear goals,personal attention 
C) Unclear goals,aloof and non-supportive managers,low tech environment 
D) All work,no play,infrequent rewards,inflexible work hours 
E) Socially irresponsible company values,meaningless work,vague goals

Question 13

__________ is overtly aggressive behaviour toward co-workers and the work setting in general.

Accepted Answer

A) Job stress 
B) Type A behaviour 
C) Job burnout 
D) Workplace rage 
E) Eustress 
A) Job stress 
B) Type A behaviour 
C) Job burnout 
D) Workplace rage 
E) Eustress

Question 14

Which of the following is NOT a characteristic behaviour of the Type A personality?

Accepted Answer

A) Doing several things at once. 
B) Feeling guilty when relaxing. 
C) Trying to schedule more in less time. 
D) Moving,walking,and eating rapidly. 
E) Showing up late for work. 
A) Doing several things at once. 
B) Feeling guilty when relaxing. 
C) Trying to schedule more in less time. 
D) Moving,walking,and eating rapidly. 
E) Showing up late for work.

Question 15

All of the following statements about personal wellness are accurate EXCEPT:

Accepted Answer

A) Personal wellness describes the pursuit of one's physical and mental potential through a personal health-promotion program. 
B) Personal wellness is an important fringe benefit in progressive companies. 
C) Personal wellness is a form of preventive stress management. 
D) Personal wellness is a lifestyle that reflects a true commitment to health. 
E) People who aggressively maintain personal wellness are better prepared to deal with the inevitable stresses of work and work-life conflicts. 
A) Personal wellness describes the pursuit of one's physical and mental potential through a personal health-promotion program. 
B) Personal wellness is an important fringe benefit in progressive companies. 
C) Personal wellness is a form of preventive stress management. 
D) Personal wellness is a lifestyle that reflects a true commitment to health. 
E) People who aggressively maintain personal wellness are better prepared to deal with the inevitable stresses of work and work-life conflicts.

Question 16

Some basic impression management tactics include making eye contact and smiling while engaged in conversation,knowing when to "dress up" and when to "dress down," and displaying a high level of energy.

Accepted Answer

A) True 
 B)False

Question 17

If high performance is to be achieved in any work setting,the individual contributor must possess the right abilities,work hard at the task,and have the necessary support.

Accepted Answer

A) True 
 B)False

Question 18

Self-monitoring is the extent to which people believe they are in control of their destinies versus believing that that what happens to them is beyond their control.

Accepted Answer

A) True 
 B)False

Question 19

The process through which people receive,organize,and interpret information from their environment is called __________.

Accepted Answer

A) Communication 
B) Perception 
C) Cognition 
D) Active listening 
E) Impression management 
A) Communication 
B) Perception 
C) Cognition 
D) Active listening 
E) Impression management

Question 20

Stereotyping occurs when attributes commonly associated with a group are assigned to an individual.

Accepted Answer

A) True 
 B)False

The work factors that have the greatest potential to cause excessive stress include __________.

Moods are generalized positive and negative feelings or states of mind.

"The happy worker is a productive worker" is an expression that is used to express the idea that:

Family events,personal economics,and personal affairs are __________ that may influence the stress an individual experiences at work.

Too many people today work under conditions that fail to provide them with motivation,self-respect,and satisfaction.

__________ is the degree to which an individual feels positively or negatively about various aspects of work.

The most commonly measured facets of job satisfaction are:

Suppose that a manager assumes older workers cannot perform well in important and challenging jobs because,in her opinion,they lack creativity and are risk averse.Which stereotype is this manager using?

__________ goes hand-in-hand with the dynamic and sometimes uncertain nature of the managerial role.

Perceptual distortions include all of the following EXCEPT:

The extent to which one believes that what happens is within one's control is called locus of control.

Which of the following lists would most accurately describe a Millennial's job preference?

__________ is overtly aggressive behaviour toward co-workers and the work setting in general.

Which of the following is NOT a characteristic behaviour of the Type A personality?

All of the following statements about personal wellness are accurate EXCEPT:

Some basic impression management tactics include making eye contact and smiling while engaged in conversation,knowing when to "dress up" and when to "dress down," and displaying a high level of energy.

If high performance is to be achieved in any work setting,the individual contributor must possess the right abilities,work hard at the task,and have the necessary support.

Self-monitoring is the extent to which people believe they are in control of their destinies versus believing that that what happens to them is beyond their control.

The process through which people receive,organize,and interpret information from their environment is called __________.

Stereotyping occurs when attributes commonly associated with a group are assigned to an individual.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 12: Individual Behaviour

The work factors that have the greatest potential to cause excessive stress include __________.

Moods are generalized positive and negative feelings or states of mind.

"The happy worker is a productive worker" is an expression that is used to express the idea that:

Family events,personal economics,and personal affairs are __________ that may influence the stress an individual experiences at work.

Too many people today work under conditions that fail to provide them with motivation,self-respect,and satisfaction.

__________ is the degree to which an individual feels positively or negatively about various aspects of work.

The most commonly measured facets of job satisfaction are:

Suppose that a manager assumes older workers cannot perform well in important and challenging jobs because,in her opinion,they lack creativity and are risk averse.Which stereotype is this manager using?

__________ goes hand-in-hand with the dynamic and sometimes uncertain nature of the managerial role.

Perceptual distortions include all of the following EXCEPT:

The extent to which one believes that what happens is within one's control is called locus of control.

Which of the following lists would most accurately describe a Millennial's job preference?

__________ is overtly aggressive behaviour toward co-workers and the work setting in general.

Which of the following is NOT a characteristic behaviour of the Type A personality?

All of the following statements about personal wellness are accurate EXCEPT:

Some basic impression management tactics include making eye contact and smiling while engaged in conversation,knowing when to "dress up" and when to "dress down," and displaying a high level of energy.

If high performance is to be achieved in any work setting,the individual contributor must possess the right abilities,work hard at the task,and have the necessary support.

Self-monitoring is the extent to which people believe they are in control of their destinies versus believing that that what happens to them is beyond their control.

The process through which people receive,organize,and interpret information from their environment is called __________.

Stereotyping occurs when attributes commonly associated with a group are assigned to an individual.

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters