Question 1

Attribution error occurs when a person overestimates internal factors and underestimates external factors as influences on his or her behaviour.

Accepted Answer

A) True 
 B)False

Question 2

Impression management is often considered "phony" and can do very little to help further one's career or create a positive image of self.

Accepted Answer

A) True 
 B)False

Question 3

Poor health due to workplace stress may cause employees to reduce their contribution to the organization.

Accepted Answer

A) True 
 B)False

Question 4

Personal wellness is an important fringe benefit in nearly all companies.

Accepted Answer

A) True 
 B)False

Question 5

When an observer blames another person's performance failures or problems more on internal factors relating to the individual than on external factors relating to the environment,the observer is __________.

Accepted Answer

A) Making a fundamental attribution error 
B) Promoting a self-serving bias 
C) Doing a legitimate performance appraisal 
D) Applying the Internal Factor Theory 
E) Applying the External Factor Theory 
A) Making a fundamental attribution error 
B) Promoting a self-serving bias 
C) Doing a legitimate performance appraisal 
D) Applying the Internal Factor Theory 
E) Applying the External Factor Theory

Question 6

You have heard the term "blinded by ambition." This means:

Accepted Answer

A) Sacrificing substance for superficiality 
B) Sacrificing right for wrong 
C) Believing the ends justify the means 
D) All of the above 
E) None of the above 
A) Sacrificing substance for superficiality 
B) Sacrificing right for wrong 
C) Believing the ends justify the means 
D) All of the above 
E) None of the above

Question 7

Christopher enjoys moderating meetings and mingling with his coworkers.On the Myers-Briggs Type Indicator® he is a/an _______________________ personality.

Accepted Answer

A) inwardly 
B) thinking 
C) toward planning 
D) extraverted 
E) emotional 
A) inwardly 
B) thinking 
C) toward planning 
D) extraverted 
E) emotional

Question 8

__________ reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors.

Accepted Answer

A) Locus of control 
B) Authoritarianism 
C) Machiavellianism 
D) Problem-solving style 
E) Self-monitoring 
A) Locus of control 
B) Authoritarianism 
C) Machiavellianism 
D) Problem-solving style 
E) Self-monitoring

Question 9

__________ refers)to the combination or overall profile of characteristics that make one person unique from every other.

Accepted Answer

A) Attitudes 
B) Personality 
C) Perception 
D) Attributions 
E) Cognitive dissonance 
A) Attitudes 
B) Personality 
C) Perception 
D) Attributions 
E) Cognitive dissonance

Question 10

An attitude is a predisposition to act in a certain way toward people and things in one's environment.

Accepted Answer

A) True 
 B)False

Question 11

An important component of __________ is the ability to manage ourselves and our relationships effectively,which is also known as __________.

Accepted Answer

A) Human skills ...  emotional intelligence. 
B) Human skills ...  self-management. 
C) Informational roles ...  self-management. 
D) Emotional intelligence ...  interpersonal roles. 
E) Emotional intelligence ...  interactional skills. 
A) Human skills ...  emotional intelligence. 
B) Human skills ...  self-management. 
C) Informational roles ...  self-management. 
D) Emotional intelligence ...  interpersonal roles. 
E) Emotional intelligence ...  interactional skills.

Question 12

Research shows that it is highly likely that job satisfaction and job performance influence one another.

Accepted Answer

A) True 
 B)False

Question 13

Singling out for attention those aspects of a situation or attributes of a person that reinforce or are consistent with one's beliefs,values,or needs is termed projection.

Accepted Answer

A) True 
 B)False

Question 14

Workplace rage is overtly aggressive behaviour toward co-workers and the work setting in general.

Accepted Answer

A) True 
 B)False

Question 15

People with __________ are control-oriented in leadership positions and subservient as followers.

Accepted Answer

A) An external locus of control. 
B) A Machiavellian personality 
C) An authoritarian personality 
D) Sensation-thinker problem-solving style 
E) A high self-monitoring personality 
A) An external locus of control. 
B) A Machiavellian personality 
C) An authoritarian personality 
D) Sensation-thinker problem-solving style 
E) A high self-monitoring personality

Question 16

A psychological contract is a set of expectations held by an individual about what will be given and received in the employment relationship.

Accepted Answer

A) True 
 B)False

Question 17

A person with an ENFP Myers-Briggs profile would be extroverted,focused on the big picture,uses emotions when dealing with problems,and acts with flexibility and spontaneity.

Accepted Answer

A) True 
 B)False

Question 18

Job satisfaction __________.

Accepted Answer

A) Is the sum total of the individual's positive work experiences 
B) Is too personal for a manager to take into account for all individuals 
C) Relates to job context,not job content 
D) Is the degree to which an individual feels positively or negatively about various aspects of the work 
E) Is seldom researched because it cannot be objectively measured 
A) Is the sum total of the individual's positive work experiences 
B) Is too personal for a manager to take into account for all individuals 
C) Relates to job context,not job content 
D) Is the degree to which an individual feels positively or negatively about various aspects of the work 
E) Is seldom researched because it cannot be objectively measured

Question 19

Constructive stress acts in a positive way to increase effort,stimulate creativity,and encourage diligence in one's work.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements is incorrect regarding the responsibility of managers for dealing with stress in the workplace?

Accepted Answer

A) For reasons of better productivity,healthy employees make fewer errors and must be replaced less frequently. 
B) People are more creative when they feel well,so managers should keep stress at comfortable levels. 
C) Poor health due to stress may cause employees to reduce their contribution to the organization,so the return on investment to the company is lost. 
D) People who are under a lot of stress at work will work harder in order to stay competitive with other employees,so the manager actually benefits by keeping stress levels high. 
E) For humanitarian reasons alone,managers should enhance the employees' work setting and reduce stress-producing situations as much as possible. 
A) For reasons of better productivity,healthy employees make fewer errors and must be replaced less frequently. 
B) People are more creative when they feel well,so managers should keep stress at comfortable levels. 
C) Poor health due to stress may cause employees to reduce their contribution to the organization,so the return on investment to the company is lost. 
D) People who are under a lot of stress at work will work harder in order to stay competitive with other employees,so the manager actually benefits by keeping stress levels high. 
E) For humanitarian reasons alone,managers should enhance the employees' work setting and reduce stress-producing situations as much as possible.

Attribution error occurs when a person overestimates internal factors and underestimates external factors as influences on his or her behaviour.

Impression management is often considered "phony" and can do very little to help further one's career or create a positive image of self.

Poor health due to workplace stress may cause employees to reduce their contribution to the organization.

Personal wellness is an important fringe benefit in nearly all companies.

When an observer blames another person's performance failures or problems more on internal factors relating to the individual than on external factors relating to the environment,the observer is __________.

You have heard the term "blinded by ambition." This means:

Christopher enjoys moderating meetings and mingling with his coworkers.On the Myers-Briggs Type Indicator® he is a/an _______________________ personality.

__________ reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors.

__________ refers)to the combination or overall profile of characteristics that make one person unique from every other.

An attitude is a predisposition to act in a certain way toward people and things in one's environment.

An important component of is the ability to manage ourselves and our relationships effectively,which is also known as .

Research shows that it is highly likely that job satisfaction and job performance influence one another.

Singling out for attention those aspects of a situation or attributes of a person that reinforce or are consistent with one's beliefs,values,or needs is termed projection.

Workplace rage is overtly aggressive behaviour toward co-workers and the work setting in general.

People with __________ are control-oriented in leadership positions and subservient as followers.

A psychological contract is a set of expectations held by an individual about what will be given and received in the employment relationship.

A person with an ENFP Myers-Briggs profile would be extroverted,focused on the big picture,uses emotions when dealing with problems,and acts with flexibility and spontaneity.

Job satisfaction __________.

Constructive stress acts in a positive way to increase effort,stimulate creativity,and encourage diligence in one's work.

Which of the following statements is incorrect regarding the responsibility of managers for dealing with stress in the workplace?

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

Exam 12: Individual Behaviour

Attribution error occurs when a person overestimates internal factors and underestimates external factors as influences on his or her behaviour.

Impression management is often considered "phony" and can do very little to help further one's career or create a positive image of self.

Poor health due to workplace stress may cause employees to reduce their contribution to the organization.

Personal wellness is an important fringe benefit in nearly all companies.

When an observer blames another person's performance failures or problems more on internal factors relating to the individual than on external factors relating to the environment,the observer is __________.

You have heard the term "blinded by ambition." This means:

Christopher enjoys moderating meetings and mingling with his coworkers.On the Myers-Briggs Type Indicator® he is a/an _______________________ personality.

__________ reflects the degree to which someone is able to adjust and modify behaviour in response to the situation and external factors.

__________ refers)to the combination or overall profile of characteristics that make one person unique from every other.

An attitude is a predisposition to act in a certain way toward people and things in one's environment.

An important component of __________ is the ability to manage ourselves and our relationships effectively,which is also known as __________.

Research shows that it is highly likely that job satisfaction and job performance influence one another.

Singling out for attention those aspects of a situation or attributes of a person that reinforce or are consistent with one's beliefs,values,or needs is termed projection.

Workplace rage is overtly aggressive behaviour toward co-workers and the work setting in general.

People with __________ are control-oriented in leadership positions and subservient as followers.

A psychological contract is a set of expectations held by an individual about what will be given and received in the employment relationship.

A person with an ENFP Myers-Briggs profile would be extroverted,focused on the big picture,uses emotions when dealing with problems,and acts with flexibility and spontaneity.

Job satisfaction __________.

Constructive stress acts in a positive way to increase effort,stimulate creativity,and encourage diligence in one's work.

Which of the following statements is incorrect regarding the responsibility of managers for dealing with stress in the workplace?

Intro to Management

Management Learning Past to Present

Global Dimensions of Management

Ethics, Social Responsibility and Sustainability

Managing Entrepreneurship and Small Business

Planning and Techniques

Strategy and Strategic Management

Organizational Structure and Design

Innovation and Organizational Change

HRM: Building a Winning Culture

Leadership and Communication

Information and Decision-Making

Motivation

Teams

Control

Operations and Services Management

Filters

An important component of is the ability to manage ourselves and our relationships effectively,which is also known as .