Exam 12: Managing Communication and Information

Ethical communication is all of the following,EXCEPT ________.

One particularly effective form of providing feedback is for the receiver to ________.

Terms such as BIL,NSFW and FYEO are examples of which of the following?

Communities of practice ________.

Integrative bargaining is ________.

Selective perception involves deception on the part of the person receiving a message.

Australian managers tend to rely on this style of communication.

Because the average listener can comprehend language at a rate that is much higher than speakers can speak,people tend to be ________.

An advantage of email is that it can be sent to multiple receivers at the same time.

An example of nonverbal communication is ________.

An example of filtering is telling your boss what she wants to hear.

Distributive bargaining is ________.

The average listener can understand language at a rate that is ________ the average speaker can speak.

During an interview minutes after a tough loss,a soccer coach who is frustrated with calls made by the game's referees should probably do this.

Which of the following essential elements of active listening requires the listener to withhold judgment on the speaker's message?

The purpose of feedback is to determine whether a message was ________.

Define verbal intonation.

Which of the following is a potential security risk for a company?

Define empathy.

The communication process begins with this.