Question 1

Which of the following skills involves the ability to work well with other people,both individually and in a group?

Accepted Answer

A) technical skills 
B) assessment skills 
C) planning skills 
D) human skills 
A) technical skills 
B) assessment skills 
C) planning skills 
D) human skills

Question 2

Many of the engineers in the group are unclear about what managers actually do.Your training materials should explain that a manager's job focuses on ________.

Accepted Answer

A) performing clerical duties 
B) personal achievement 
C) helping others accomplish their work goals 
D) supervising groups rather than individual employees 
A) performing clerical duties 
B) personal achievement 
C) helping others accomplish their work goals 
D) supervising groups rather than individual employees

Question 3

The ________ role (as Mintzberg defined it)is more important for lower-level managers than it is for either middle-or top-level managers.

Accepted Answer

A) leader 
B) figurehead 
C) negotiator 
D) disseminator 
A) leader 
B) figurehead 
C) negotiator 
D) disseminator

Question 4

Ben and Dan are ________.

Accepted Answer

A) top managers 
B) middle managers 
C) supervisors 
D) first-line managers 
A) top managers 
B) middle managers 
C) supervisors 
D) first-line managers

Question 5

Which of the following is true concerning the three managerial skills?

Accepted Answer

A) Technical skills tend to be most important for middle-level managers. 
B) Conceptual skills are most important for lower-level managers. 
C) Human skills remain equally important to all levels of management. 
D) Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart. 
A) Technical skills tend to be most important for middle-level managers. 
B) Conceptual skills are most important for lower-level managers. 
C) Human skills remain equally important to all levels of management. 
D) Technical skills increase and conceptual skills decrease in importance as a manager climbs the organizational chart.

Question 6

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

Accepted Answer

A) human 
B) technical 
C) conceptual 
D) empirical 
A) human 
B) technical 
C) conceptual 
D) empirical

Question 7

Explain briefly how the definition of a manager has changed over time.

Accepted Answer

Managers used to be defined as the organ

Question 8

When a manager performs the controlling function of management,he must monitor and evaluate performance.

Accepted Answer

A) True 
 B)False

Question 9

A great manager makes a job more enjoyable and productive.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is true for Adam before his promotion?

Accepted Answer

A) His technical skills are of the utmost priority. 
B) His conceptual skills are of the utmost priority. 
C) He need not possess any human skills. 
D) He need not have any empirical skills 
A) His technical skills are of the utmost priority. 
B) His conceptual skills are of the utmost priority. 
C) He need not possess any human skills. 
D) He need not have any empirical skills

Question 11

According to Robert L.Katz,managers need to have technical,human,and conceptual skills.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following is true regarding a manager's job with respect to customers?

Accepted Answer

A) Today,the majority of employees in developed countries work in product sectors. 
B) Managers have not yet recognized the importance of delivering consistent high-quality customer services. 
C) Managers must create a customer-responsive organization in order to survive successfully in today's environment. 
D) Employees play an insignificant role in delivering quality customer services. 
A) Today,the majority of employees in developed countries work in product sectors. 
B) Managers have not yet recognized the importance of delivering consistent high-quality customer services. 
C) Managers must create a customer-responsive organization in order to survive successfully in today's environment. 
D) Employees play an insignificant role in delivering quality customer services.

Question 13

Kelly,Ben,Dan,and McKenna are part of an organization that has a ________.

Accepted Answer

A) traditional committee structure 
B) traditional pyramid structure 
C) modern matrix structure 
D) modern jury structure 
A) traditional committee structure 
B) traditional pyramid structure 
C) modern matrix structure 
D) modern jury structure

Question 14

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Accepted Answer

A) controlling 
B) leading 
C) planning 
D) organizing 
A) controlling 
B) leading 
C) planning 
D) organizing

Question 15

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management,and why?

Accepted Answer

Robert L.Katz proposed that managers nee

Question 16

Effectiveness is associated with ________.

Accepted Answer

A) reducing inventory 
B) decreasing production time 
C) doing the right things 
D) doing things right 
A) reducing inventory 
B) decreasing production time 
C) doing the right things 
D) doing things right

Question 17

What is universality of management? Why is it important?

Accepted Answer

Management is needed in all types and si

Question 18

List at least five rewards and five challenges of being a manager.

Accepted Answer

Rewards of Being a Manager: a.Managers c

Question 19

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

Accepted Answer

A) True 
 B)False

Question 20

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected,he is performing which of the following management functions?

Accepted Answer

A) controlling 
B) leading 
C) planning 
D) organizing 
A) controlling 
B) leading 
C) planning 
D) organizing

Which of the following skills involves the ability to work well with other people,both individually and in a group?

Many of the engineers in the group are unclear about what managers actually do.Your training materials should explain that a manager's job focuses on ________.

The ________ role (as Mintzberg defined it)is more important for lower-level managers than it is for either middle-or top-level managers.

Ben and Dan are ________.

Which of the following is true concerning the three managerial skills?

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

Explain briefly how the definition of a manager has changed over time.

When a manager performs the controlling function of management,he must monitor and evaluate performance.

A great manager makes a job more enjoyable and productive.

Which of the following is true for Adam before his promotion?

According to Robert L.Katz,managers need to have technical,human,and conceptual skills.

Which of the following is true regarding a manager's job with respect to customers?

Kelly,Ben,Dan,and McKenna are part of an organization that has a ________.

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management,and why?

Effectiveness is associated with ________.

What is universality of management? Why is it important?

List at least five rewards and five challenges of being a manager.

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected,he is performing which of the following management functions?

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters

Exam 1: Management and Organizations

Which of the following skills involves the ability to work well with other people,both individually and in a group?

Many of the engineers in the group are unclear about what managers actually do.Your training materials should explain that a manager's job focuses on ________.

The ________ role (as Mintzberg defined it)is more important for lower-level managers than it is for either middle-or top-level managers.

Ben and Dan are ________.

Which of the following is true concerning the three managerial skills?

Which of the following skills tend to be more important for first-line managers since they manage employees who produce the organization's product?

Explain briefly how the definition of a manager has changed over time.

When a manager performs the controlling function of management,he must monitor and evaluate performance.

A great manager makes a job more enjoyable and productive.

Which of the following is true for Adam before his promotion?

According to Robert L.Katz,managers need to have technical,human,and conceptual skills.

Which of the following is true regarding a manager's job with respect to customers?

Kelly,Ben,Dan,and McKenna are part of an organization that has a ________.

When Joe tells the employees that he is sure they can fulfill the schedule because they are good and skilled employees,he is performing which of the following management functions?

Describe the three main types of managerial skills identified by Robert Katz.Which skills are most important to each level of management,and why?

Effectiveness is associated with ________.

What is universality of management? Why is it important?

List at least five rewards and five challenges of being a manager.

A manager must coordinate and oversee the work of other people so that organizational goals can be accomplished.

When Joe checks the amount of output that the employees have completed and the number of units that have been rejected,he is performing which of the following management functions?

Understanding Management: Constraints and Challenges

Managing in a Global Environment

Managing Diversity

Managing Social Responsibility and Ethics

Managers As Decision Makers

Managing Change and Innovation

Foundations of Planning

Strategic Management

Managerial Controls

Basic Organizational Design

Adaptive Organizational Design

Managing Human Resources

Managing Teams

Understanding Individual Behavior

Managers and Communication

Motivating Employees

Managers As Leaders

Filters