Exam 9: Foundations of Group Behavior

Joe Sullivan and Mark Holland, members of the top management at EuAir, an European airlines, were preparing for a meeting to discuss strategies to combat the recent rise in fuel prices. Before the meeting began, Joe and Mark were discussing how oil prices significantly impact the health of the world economy. Joe spoke of how higher oil prices since 1999, partly the result of OPEC supply management policies, contributed to the global economic downturn in 2000-2001. Mark agreed but added that the right kind of strategy can help them overcome, and even profitably use, this opportunity for hiking fares. Which of the following statements, if true, would denote the occurrence of groupshift in Mark's opinions during the meeting?

Which of the following is true with regard to deviant workplace behavior?

Groupthink is a phenomenon that relates to the consensus norms.

Our tendency to take personal pride or offense for the accomplishments of a group we are a part of, is the territory of the ________ theory.

Role perception is defined as ________.

Which of the following statements is true regarding the effect of group cohesiveness and performance norms on group productivity?

Role expectations at work are often conveyed through the psychological contract.

Which of the following represents the major determinants of group development and functioning as depicted by the punctuated-equilibrium model?

Which of the following is true with regard to groups?

By the end of the stage of ________, a relatively clear hierarchy of leadership within the group is established.

Jonas Wilkes has struggled for many years with tight finances at home. Throughout school and college, he worked really hard, earned the best grades, and prepared himself for a better life. By a better life, he meant a house in the uptown Wellington Road and a membership in the Diamond District Club where he envisions himself playing golf on weekends. The residents of Wellington Road and the members of Diamond District Club serve as a ________ for him.

The important groups to which an individual belongs or hopes to belong are known as ________ groups.

Which of the following represents the second stage in the five-stage group development model?

Which of the following is true with regard to the social identity theory?

Discuss the advantages and disadvantages of group decisions as compared to individual decisions.

Which of the following terms indicates the tendency of individuals to spend less effort when working collectively?

According to the status characteristics theory, what are the three sources of status?

Explain the following terms: role perception and role expectation.

Describe the characteristics of the social identity theory.

Which of the following differentiates between formal and informal groups?