Question 1

Which of the following statements is true regarding employee recognition?

Accepted Answer

A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Centralized programs across multiple offices in different countries can hinder the process of employee recognition programs. 
E)  Employee stock option is a more powerful workplace motivator than recognition. 
A)  Employee recognition is an extrinsic reward. 
B)  Critics argue that employee recognition programs are highly susceptible to political manipulation by management. 
C)  Employee recognition programs are expensive. 
D)  Centralized programs across multiple offices in different countries can hinder the process of employee recognition programs. 
E)  Employee stock option is a more powerful workplace motivator than recognition.

Question 2

Jobs with high autonomy give incumbents a feeling of personal responsibility for the results.

Accepted Answer

A) True 
 B)False

Question 3

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Accepted Answer

Skill variety, the degree to which a job

Question 4

Which of the following is the distinct characteristic of participative management programs?

Accepted Answer

A)  joint decision making 
B)  representative participation 
C)  performance norms 
D)  establishment of work councils 
E)  autocratic decision making 
A)  joint decision making 
B)  representative participation 
C)  performance norms 
D)  establishment of work councils 
E)  autocratic decision making

Question 5

List and describe the various flexible benefits plans.

Accepted Answer

The three most popular types of benefits

Question 6

An MNC in a developing country is operating amidst severe space constraints, and the infrastructural conditions in the city are bad, causing a lot of lost man-hours. Anticipating rapid growth in the months to come, the company has created a recruitment plan based on its revenue expectations. However, it wants to manage this expansion without undertaking an expensive physical expansion. Which of the following could be a solution for the company?

Accepted Answer

A)  profit-sharing 
B)  groupshifting 
C)  telecommuting 
D)  gainsharing 
E)  codetermining 
A)  profit-sharing 
B)  groupshifting 
C)  telecommuting 
D)  gainsharing 
E)  codetermining

Question 7

Woodworth & Baines is a retail chain that has taken up numerous measures to improve employee attitude, motivation, and organizational performance. New training programs, employee engagement initiatives, and an employee welfare council were the three main strategies implemented as part of the employee empowerment program. Norman Kilner was one of twenty employees nominated to the employee welfare council where they were required to interact with the management to promote the interests of the employees. Additionally, the job roles of these twenty employees were vertically enhanced to give them more autonomy in the organization. However, six months into the employee empowerment program, a survey by HR revealed no actual change in employee attitudes. Similarly, a survey conducted by the production manager revealed that work productivity had not increased by any substantial measure either. Which of the following, if true, would best explain this outcome?

Accepted Answer

A)  Management strengthened the regulations relating to employee absenteeism in this period. 
B)  Management retained the degree of control they had in the organizational affairs. 
C)  The company moved from a merit-based to a piece-rate pay system in the last quarters. 
D)  The employees performed poorly because of the lack of training and development programs. 
E)  Management implemented a 360-degree feedback system for performance appraisals. 
A)  Management strengthened the regulations relating to employee absenteeism in this period. 
B)  Management retained the degree of control they had in the organizational affairs. 
C)  The company moved from a merit-based to a piece-rate pay system in the last quarters. 
D)  The employees performed poorly because of the lack of training and development programs. 
E)  Management implemented a 360-degree feedback system for performance appraisals.

Question 8

The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is defined as ________.

Accepted Answer

A)  job enlargement 
B)  job analysis 
C)  job rotation 
D)  job sharing 
E)  job enrichment 
A)  job enlargement 
B)  job analysis 
C)  job rotation 
D)  job sharing 
E)  job enrichment

Question 9

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements to meet employee needs. Which of the following is designed to give an employee greater control of their schedule?

Accepted Answer

A)  flextime 
B)  gainsharing 
C)  job rotation 
D)  job enlargement 
E)  job enrichment 
A)  flextime 
B)  gainsharing 
C)  job rotation 
D)  job enlargement 
E)  job enrichment

Question 10

Flexible spending plans allow employees to set aside pretax dollars up to the dollar amount offered in the plan to pay for particular benefits, such as health care and dental premiums.

Accepted Answer

A) True 
 B)False

Question 11

Internal equity refers to the worth of the job to the organization.

Accepted Answer

A) True 
 B)False

Question 12

Compare and contrast the job characteristics model and mutual assistance programs in terms of how they lend meaning to an employee's role.

Accepted Answer

The first three dimensions of the job ch

Question 13

Employee recognition programs are highly susceptible to political manipulation by management.

Accepted Answer

A) True 
 B)False

Question 14

With reference to the job characteristics model, which of the following defines skill variety?

Accepted Answer

A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generate direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities tapping different abilities 
A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generate direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities tapping different abilities

Question 15

Which of the following statements is true regarding gainsharing?

Accepted Answer

A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing. 
A)  Gainsharing focuses on productivity gains rather than profits. 
B)  Gainsharing involves paying employees based on the number of new skills acquired by them in a specific time period. 
C)  Gainsharing does not distribute profits, only gains in profits. 
D)  Employees working under gainsharing plans have a greater feeling of psychological ownership. 
E)  Gain sharing encourages social loafing.

Question 16

A variable-pay program bases a portion of an employee's pay on some individual and/or organizational measure of performance.

Accepted Answer

A) True 
 B)False

Question 17

An advantage of the ________ plan is that benefits accrue to groups of workers, high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

Accepted Answer

A)  modular 
B)  gainsharing 
C)  skill-based pay 
D)  flexible benefits 
E)  profit-sharing 
A)  modular 
B)  gainsharing 
C)  skill-based pay 
D)  flexible benefits 
E)  profit-sharing

Question 18

With reference to the job characteristics model, which of the following defines task identity?

Accepted Answer

A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generate direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities 
A)  the degree to which a job requires completion of a whole and identifiable piece of work 
B)  the degree to which work activities generate direct and clear information about performance 
C)  the degree to which a job provides the worker freedom in scheduling and procedure 
D)  the degree to which a job has an impact on the lives or work of other people 
E)  the degree to which a job requires a variety of different activities

Question 19

Daichi Inc. is a Japanese software development firm known for its high quality products. Recently, the company held its annual conference and awarded all those employees who were in the top five percent with substantial monetary rewards. Their performance was evaluated on the basis of target achievement, client feedback, and quality ratings. Employees whose performance had not changed drastically were given a minor raise and those who faired badly received no incentives. Many employees blamed the company of creating differences among employees because they felt that it would harm the company in the long run, but Daichi Inc. truly believes that to retain and motivate its best performers, a large incentive is a good step. Daichi Inc. is using a(n) ________ here.

Accepted Answer

A)  piece-rate plan 
B)  employee stock ownership plan 
C)  modular plan 
D)  merit-based plan 
E)  flexible benefits plan 
A)  piece-rate plan 
B)  employee stock ownership plan 
C)  modular plan 
D)  merit-based plan 
E)  flexible benefits plan

Question 20

Job design is defined as the ________.

Accepted Answer

A)  degree to which the job rewards competence 
B)  way the elements in a job are organized 
C)  degree to which the job contributes to profit margins 
D)  degree of decision-making power with the immediate superiors 
E)  way the job is evaluated in terms of its relative worth to other jobs 
A)  degree to which the job rewards competence 
B)  way the elements in a job are organized 
C)  degree to which the job contributes to profit margins 
D)  degree of decision-making power with the immediate superiors 
E)  way the job is evaluated in terms of its relative worth to other jobs

Which of the following statements is true regarding employee recognition?

Jobs with high autonomy give incumbents a feeling of personal responsibility for the results.

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Which of the following is the distinct characteristic of participative management programs?

List and describe the various flexible benefits plans.

The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is defined as ________.

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements to meet employee needs. Which of the following is designed to give an employee greater control of their schedule?

Flexible spending plans allow employees to set aside pretax dollars up to the dollar amount offered in the plan to pay for particular benefits, such as health care and dental premiums.

Internal equity refers to the worth of the job to the organization.

Compare and contrast the job characteristics model and mutual assistance programs in terms of how they lend meaning to an employee's role.

Employee recognition programs are highly susceptible to political manipulation by management.

With reference to the job characteristics model, which of the following defines skill variety?

Which of the following statements is true regarding gainsharing?

A variable-pay program bases a portion of an employee's pay on some individual and/or organizational measure of performance.

An advantage of the ________ plan is that benefits accrue to groups of workers, high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

With reference to the job characteristics model, which of the following defines task identity?

Job design is defined as the ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

Which of the following statements is true regarding employee recognition?

Jobs with high autonomy give incumbents a feeling of personal responsibility for the results.

Explain how participative management can enhance skill variety, task identity, and autonomy as described in the Job Characteristics Model (JCM).

Which of the following is the distinct characteristic of participative management programs?

List and describe the various flexible benefits plans.

The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is defined as ________.

Beyond redesigning the nature of the work itself and involving employees in decisions, another approach to making the work environment more motivating is to alter work arrangements to meet employee needs. Which of the following is designed to give an employee greater control of their schedule?

Flexible spending plans allow employees to set aside pretax dollars up to the dollar amount offered in the plan to pay for particular benefits, such as health care and dental premiums.

Internal equity refers to the worth of the job to the organization.

Compare and contrast the job characteristics model and mutual assistance programs in terms of how they lend meaning to an employee's role.

Employee recognition programs are highly susceptible to political manipulation by management.

With reference to the job characteristics model, which of the following defines skill variety?

Which of the following statements is true regarding gainsharing?

A variable-pay program bases a portion of an employee's pay on some individual and/or organizational measure of performance.

An advantage of the ________ plan is that benefits accrue to groups of workers, high-performing workers pressure weaker performers to work harder, improving performance for the group as a whole.

With reference to the job characteristics model, which of the following defines task identity?

Job design is defined as the ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters