Question 1

A flexible benefits package is designed for a male with a wife and two children at home.

Accepted Answer

A) True 
 B)False

Question 2

Samantha Barnes is an emergency medical technician. Recently, during an emergency call, she was able to resuscitate a man who had a cardiac arrest. Subsequently, she spent some time calming the 12-year-old daughter of the patient and looked after her till the rest of the patient's family arrived at the hospital. Based on this description, it can be concluded that Samantha's job is high in ________.

Accepted Answer

A)  task identity 
B)  feedback 
C)  extrinsic rewards 
D)  task significance 
E)  job rotation 
A)  task identity 
B)  feedback 
C)  extrinsic rewards 
D)  task significance 
E)  job rotation

Question 3

How would you relate skill variety, job rotation, and skill-based pay?

Accepted Answer

These represent three ways in which the

Question 4

A pure piece-rate plan provides no base salary and pays the employee only for what he or she produces.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Accepted Answer

A)  Under this plan, employees acquire company shares often at below-market prices. 
B)  There exists a strong correlation between ESOPs and employee performance. 
C)  The financial stake in the company is adequate to use ESOPs as an effective means to motivate employees. 
D)  ESOPs are effective because, like bonuses, they reward recent performance. 
E)  ESOPs are also called competency-based pay plans. 
A)  Under this plan, employees acquire company shares often at below-market prices. 
B)  There exists a strong correlation between ESOPs and employee performance. 
C)  The financial stake in the company is adequate to use ESOPs as an effective means to motivate employees. 
D)  ESOPs are effective because, like bonuses, they reward recent performance. 
E)  ESOPs are also called competency-based pay plans.

Question 6

Which of the following statements is true regarding job rotation?

Accepted Answer

A)  It decreases the flexibility with which an organization can adapt to a change. 
B)  It decreases employee motivation. 
C)  It decreases productivity in the short-run. 
D)  It decreases supervisory workload. 
E)  It decreases the flexibility in scheduling work. 
A)  It decreases the flexibility with which an organization can adapt to a change. 
B)  It decreases employee motivation. 
C)  It decreases productivity in the short-run. 
D)  It decreases supervisory workload. 
E)  It decreases the flexibility in scheduling work.

Question 7

The term "virtual office" describes working from home on a relatively permanent basis.

Accepted Answer

A) True 
 B)False

Question 8

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

Accepted Answer

Organizations are increasingly recognizi

Question 9

Andrew is a software tester. He runs through the same types of programs day after day looking for bugs and reporting them. He is taking night classes on programming. Often, he knows the best solution to many of the bugs, but he is still learning to code. Describe two job characteristics that Andrew is striving to improve, and explain two ways that Andrew's manager can redesign his current job to help him reach his goals.

Accepted Answer

Andrew is striving to have greater task

Question 10

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

Accepted Answer

A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety 
A)  task significance 
B)  autonomy 
C)  feedback 
D)  task identity 
E)  skill variety

Question 11

The core dimensions of the job characteristics model can be combined into a single predictive index called ________.

Accepted Answer

A)  extrinsic motivation score 
B)  personal outcome score 
C)  job diagnostic score 
D)  motivating potential score 
E)  potential development score 
A)  extrinsic motivation score 
B)  personal outcome score 
C)  job diagnostic score 
D)  motivating potential score 
E)  potential development score

Question 12

Exsell is a popular consumer goods company known for hiring the best resources and using the best technology to produce an extensive range of goods. The manufacturing units consider productivity to be the only criterion; targets are upgraded, supervised, and rewarded amply. The groups with the highest productivity in each manufacturing unit owned by Exsell are incentivized using a substantial monthly monetary reward program. Of late, there have been some rumors about the company not doing very well in the market. Many claims of defective quality, declining market share, and employee unrest have been doing the rounds. However, the CEO of Exsell recently held a conference with the organization and the media to share its expansion plans for the coming year. He ended the conference with a discussion of how the profit margin of the company had grown substantially but many employees were left in doubt. Which of the following, if true, would indicate the need for Exsell to replace gainsharing with profit-sharing as a variable pay program for its employees?

Accepted Answer

A)  The company used a merit-based pay plan for decades to reward the employees who deserved recognition for good performance. 
B)  The company has opened multiple product categories and is experiencing brand dilution. 
C)  Executives who receive and evaluate client feedback have found a lot of quality concerns with the products dispatched in recent times. 
D)  The economy is showing signs of robust growth after last year's recession and losses. 
E)  The consumer goods industry has traditionally had higher barriers to entry than other industries of similar size and reach. 
A)  The company used a merit-based pay plan for decades to reward the employees who deserved recognition for good performance. 
B)  The company has opened multiple product categories and is experiencing brand dilution. 
C)  Executives who receive and evaluate client feedback have found a lot of quality concerns with the products dispatched in recent times. 
D)  The economy is showing signs of robust growth after last year's recession and losses. 
E)  The consumer goods industry has traditionally had higher barriers to entry than other industries of similar size and reach.

Question 13

A profit-sharing plan works by tying rewards to productivity gains as the only criterion.

Accepted Answer

A) True 
 B)False

Question 14

A prerequisite condition for job rotation is the ________.

Accepted Answer

A)  presence of high level of autonomy among workers 
B)  presence of high need for affiliation among workers 
C)  presence of employees with similar skill sets and requirements 
D)  presence of alternative work arrangements for employees to avail 
E)  presence of employee involvement programs 
A)  presence of high level of autonomy among workers 
B)  presence of high need for affiliation among workers 
C)  presence of employees with similar skill sets and requirements 
D)  presence of alternative work arrangements for employees to avail 
E)  presence of employee involvement programs

Question 15

A flextime arrangement requires all employees to be at their jobs during the common core period.

Accepted Answer

A) True 
 B)False

Question 16

Janice and Shane are both senior software analysts. They have worked together on projects for six years and get along very well. Janice is anticipating the arrival of her first child and will not be able to work on a full-time basis in the future. Shane is also contemplating opening his own business as a home media installation consultant and does not want to continue to work full time. They both need some income. Which of the following alternative job structures would be best for Janice and Shane?

Accepted Answer

A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment 
A)  job enlargement 
B)  telecommuting 
C)  job rotation 
D)  job sharing 
E)  job enrichment

Question 17

Telecommuting is an option that suits professionals like ________.

Accepted Answer

A)  trainers 
B)  nurses 
C)  analysts 
D)  receptionists 
E)  sales representatives 
A)  trainers 
B)  nurses 
C)  analysts 
D)  receptionists 
E)  sales representatives

Question 18

A ________ plan distributes compensation based on some established formula designed around revenue of the company.

Accepted Answer

A)  piece-rate 
B)  merit-based 
C)  skill-based 
D)  profit-sharing 
E)  competency-based 
A)  piece-rate 
B)  merit-based 
C)  skill-based 
D)  profit-sharing 
E)  competency-based

Question 19

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

Accepted Answer

A)  combining tasks 
B)  forming natural work units 
C)  establishing client relationships 
D)  expanding jobs vertically 
E)  opening feedback channels 
A)  combining tasks 
B)  forming natural work units 
C)  establishing client relationships 
D)  expanding jobs vertically 
E)  opening feedback channels

Question 20

According to the job characteristics model, task significance is the degree to which ________.

Accepted Answer

A)  a job requires completion of a whole and identifiable piece of work 
B)  a job generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling work and determining its procedure 
D)  a job bears an impact on the lives or work of other people 
E)  a job requires a variety of different activities 
A)  a job requires completion of a whole and identifiable piece of work 
B)  a job generates direct and clear information about performance 
C)  a job provides the worker freedom in scheduling work and determining its procedure 
D)  a job bears an impact on the lives or work of other people 
E)  a job requires a variety of different activities

A flexible benefits package is designed for a male with a wife and two children at home.

How would you relate skill variety, job rotation, and skill-based pay?

A pure piece-rate plan provides no base salary and pays the employee only for what he or she produces.

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Which of the following statements is true regarding job rotation?

The term "virtual office" describes working from home on a relatively permanent basis.

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

The core dimensions of the job characteristics model can be combined into a single predictive index called ________.

A profit-sharing plan works by tying rewards to productivity gains as the only criterion.

A prerequisite condition for job rotation is the ________.

A flextime arrangement requires all employees to be at their jobs during the common core period.

Telecommuting is an option that suits professionals like ________.

A ________ plan distributes compensation based on some established formula designed around revenue of the company.

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

According to the job characteristics model, task significance is the degree to which ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concepts to Applications

A flexible benefits package is designed for a male with a wife and two children at home.

How would you relate skill variety, job rotation, and skill-based pay?

A pure piece-rate plan provides no base salary and pays the employee only for what he or she produces.

Which of the following statements is true regarding an employee stock ownership plan (ESOP)?

Which of the following statements is true regarding job rotation?

The term "virtual office" describes working from home on a relatively permanent basis.

Compare and contrast the benefits of intrinsic rewards, such as recognition, and extrinsic rewards, such as pay, as forms of motivation.

According to the job characteristics model, ________ indicates the degree to which carrying out work activities generates direct and clear information about your own performance.

The core dimensions of the job characteristics model can be combined into a single predictive index called ________.

A profit-sharing plan works by tying rewards to productivity gains as the only criterion.

A prerequisite condition for job rotation is the ________.

A flextime arrangement requires all employees to be at their jobs during the common core period.

Telecommuting is an option that suits professionals like ________.

A ________ plan distributes compensation based on some established formula designed around revenue of the company.

The job characteristics model describes five dimensions of a job. A job can be enriched by modifying one or more of these five dimensions. Which of the following methods of job enrichment involves modifying skill variety and task identity dimensions of a job?

According to the job characteristics model, task significance is the degree to which ________.

What Is Organizational Behavior

Diversity in Organizations

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters