Question 1

Which of the following is not a characteristic of organisational culture?

Accepted Answer

A) formalisation 
B) innovation 
C) team orientation 
D) attention to detail 
A) formalisation 
B) innovation 
C) team orientation 
D) attention to detail A

Question 2

A strong culture can be a liability.

Accepted Answer

A) True 
 B)False  True

Question 3

The trend of companies to move towards decentralised structures makes culture more important than it has before.

Accepted Answer

A) True 
 B)False  True

Question 4

'Culture' is the social glue which holds the organisation together by providing appropriate standards for what employees should say and do.

Accepted Answer

A) True 
 B)False

Question 5

Eddie is the senior executive of a large toy company.In recent months,the ethics of the company have been brought into question by the media.This is because of the number of faulty toys that it has sold.An investigation of the cause revealed that employees were only concerned with meeting the quota and quite frequently did not run quality control checks on the toys,despite company regulations.Eddie believes that the long-term solution is to create a more ethical culture within the organisation. Based on the guidelines suggested in the text,which of the following is not an example of an appropriate action:

Accepted Answer

A) Be a visible role model for his employees. 
B) Provide ethical training to ensure employees are fully aware of acceptable standards. 
C) Have employees openly report the unethical behaviours of others. 
D) Visibly reward people who are ethical and diligent in their examination of the toys. 
A) Be a visible role model for his employees. 
B) Provide ethical training to ensure employees are fully aware of acceptable standards. 
C) Have employees openly report the unethical behaviours of others. 
D) Visibly reward people who are ethical and diligent in their examination of the toys.

Question 6

________ socialisation is characterised by the use of mentoring programs.

Accepted Answer

A) Informal 
B) Divestiture 
C) Collective 
D) Serial 
A) Informal 
B) Divestiture 
C) Collective 
D) Serial

Question 7

One major purpose of a business school is to socialise business students to the attitudes and behaviour that business firms want.

Accepted Answer

A) True 
 B)False

Question 8

________ typically contain(s)a narrative of events about the organisation's founders,rule breaking,or reactions to past mistakes.

Accepted Answer

A) Stories 
B) Language 
C) Material symbols 
D) Rituals 
A) Stories 
B) Language 
C) Material symbols 
D) Rituals

Question 9

Masterson College is a small liberal arts women's college in New South Wales.The founders of the college were Mormons and were committed to the idea that a liberal arts education was the best preparation for life-long learning.Within the last two decades,the business department has become one of the larger departments on campus.The faculty of the business department are committed to liberal arts education but are also committed to finding employment for their graduates. The business department holds some unique values in addition to the ________ of the dominant culture.

Accepted Answer

A) holistic values 
B) core values 
C) formalisation 
D) weak values 
A) holistic values 
B) core values 
C) formalisation 
D) weak values

Question 10

Organisations help create a positive culture by:

Accepted Answer

A) sweeping problems under the rug. 
B) instituting strict rules. 
C) catching employees doing something right. 
D) withholding praise. 
A) sweeping problems under the rug. 
B) instituting strict rules. 
C) catching employees doing something right. 
D) withholding praise.

Question 11

Strong cultures encourage individuality.

Accepted Answer

A) True 
 B)False

Question 12

The degree to which management decisions take into consideration the effect of outcomes on people within the organisation is termed 'outcome orientation'.

Accepted Answer

A) True 
 B)False

Question 13

Organisational climate is like 'team spirit'.

Accepted Answer

A) True 
 B)False

Question 14

Organisational climate influences the habits that people adopt.

Accepted Answer

A) True 
 B)False

Question 15

During the ______ stage of socialisation,an employee's attitudes and behaviour change.

Accepted Answer

A) selection 
B) metamorphosis 
C) encounter 
D) pre-arrival 
A) selection 
B) metamorphosis 
C) encounter 
D) pre-arrival

Question 16

The boot/training camp experience of those joining the military is an example of ________ socialisation.

Accepted Answer

A) collective 
B) individual 
C) informal 
D) random 
A) collective 
B) individual 
C) informal 
D) random

Question 17

The end stage of socialisation when the employee adjusts and becomes comfortable is the:

Accepted Answer

A) establishment stage 
B) exploration stage 
C) metamorphosis stage 
D) encounter stage 
A) establishment stage 
B) exploration stage 
C) metamorphosis stage 
D) encounter stage

Question 18

Mark is the founder of a small company that customises animated graphics and web pages for clients.As an individual,Mark is easy-going,friendly and not overly fond of strict rules and regulations.When Mark started building up his company,he tended to select individuals that shared these characteristics.Mark also had a wall of quotes in the office that reinforced an easy-going and fun atmosphere in the workplace.This wall of quotes was always highlighted to new employees. This scenario reflects how an organisation's culture can be determined by:

Accepted Answer

A) the employee selection process 
B) a founder's attributes 
C) socialisation of employees 
D) all of the above 
A) the employee selection process 
B) a founder's attributes 
C) socialisation of employees 
D) all of the above

Question 19

Three forces play a particularly important part in sustaining culture: socialisation methods,promotion policies,and pay practices.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following statements about how national culture may affect the way organisational culture is transported to a different country is true?

Accepted Answer

A) Organisational cultures often reflect national culture. 
B) Managers in developing economies are more likely to see ethical decisions as embedded in a social environment. 
C) Many strategies for improving ethical behaviour are based on the values and beliefs of the host country. 
D) All of the above. 
A) Organisational cultures often reflect national culture. 
B) Managers in developing economies are more likely to see ethical decisions as embedded in a social environment. 
C) Many strategies for improving ethical behaviour are based on the values and beliefs of the host country. 
D) All of the above.

Which of the following is not a characteristic of organisational culture?

A strong culture can be a liability.

The trend of companies to move towards decentralised structures makes culture more important than it has before.

'Culture' is the social glue which holds the organisation together by providing appropriate standards for what employees should say and do.

________ socialisation is characterised by the use of mentoring programs.

One major purpose of a business school is to socialise business students to the attitudes and behaviour that business firms want.

________ typically contain(s)a narrative of events about the organisation's founders,rule breaking,or reactions to past mistakes.

Organisations help create a positive culture by:

Strong cultures encourage individuality.

The degree to which management decisions take into consideration the effect of outcomes on people within the organisation is termed 'outcome orientation'.

Organisational climate is like 'team spirit'.

Organisational climate influences the habits that people adopt.

During the ______ stage of socialisation,an employee's attitudes and behaviour change.

The boot/training camp experience of those joining the military is an example of ________ socialisation.

The end stage of socialisation when the employee adjusts and becomes comfortable is the:

Three forces play a particularly important part in sustaining culture: socialisation methods,promotion policies,and pay practices.

Which of the following statements about how national culture may affect the way organisational culture is transported to a different country is true?

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Change and Stress Management

Filters

Exam 15: Organisational Culture

Which of the following is not a characteristic of organisational culture?

A strong culture can be a liability.

The trend of companies to move towards decentralised structures makes culture more important than it has before.

'Culture' is the social glue which holds the organisation together by providing appropriate standards for what employees should say and do.

________ socialisation is characterised by the use of mentoring programs.

One major purpose of a business school is to socialise business students to the attitudes and behaviour that business firms want.

________ typically contain(s)a narrative of events about the organisation's founders,rule breaking,or reactions to past mistakes.

Organisations help create a positive culture by:

Strong cultures encourage individuality.

The degree to which management decisions take into consideration the effect of outcomes on people within the organisation is termed 'outcome orientation'.

Organisational climate is like 'team spirit'.

Organisational climate influences the habits that people adopt.

During the ______ stage of socialisation,an employee's attitudes and behaviour change.

The boot/training camp experience of those joining the military is an example of ________ socialisation.

The end stage of socialisation when the employee adjusts and becomes comfortable is the:

Three forces play a particularly important part in sustaining culture: socialisation methods,promotion policies,and pay practices.

Which of the following statements about how national culture may affect the way organisational culture is transported to a different country is true?

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Change and Stress Management

Filters