Question 1

As the manager for a leading manufacturing company,your new client wants to speed up production.What will be your greatest concerns for your team's involvement?

Accepted Answer

Teams have increased communication demands,conflicts to be managed and meetings to be run.It has been suggested that three tests be applied to see if a team fits the situation.First,can the work be done better by more than one person? A good indicator is the complexity of the work and the need for different perspectives.Simple tasks that don't require diverse input are probably better left to individuals.Secondly,does the work create a common purpose or set of goals for the people in the group that is more than the aggregate of individual goals? The final test to assess whether teams fit the situation is: Are the members of the group interdependent? Teams make sense where there is interdependence between tasks,where the success of the whole depends on the success of each one and the success of each one depends on the success of the others.

Question 2

You are a member of a work team whose goal is to improve the efficiency of the production process.Your team is best described as:

Accepted Answer

A) problem-solving. 
B) self-managed. 
C) cross-functional. 
D) goal-oriented. 
A) problem-solving. 
B) self-managed. 
C) cross-functional. 
D) goal-oriented. A

Question 3

Jeffrey is the plant manager of a manufacturing facility.The plant has been experiencing a number of problems and Jeffrey has been directed to solve these issues.Currently,teams have been used to manufacture products; however,one big concern is the low quality of the manufactured product. How would you determine the pros and cons of continuing the team strategy?

Accepted Answer

A) Assess whether the work can be done better by more than one person. 
B) Review the complexity of the work and the need for different perspectives. 
C) Determine whether the members of the group are interdependent. 
D) All of the above. 
A) Assess whether the work can be done better by more than one person. 
B) Review the complexity of the work and the need for different perspectives. 
C) Determine whether the members of the group are interdependent. 
D) All of the above. D

Question 4

Your analytical skills are very good and you enjoy the role of integrating creative ideas for your group.You will find that you are most effective in the role of the promoter.

Accepted Answer

A) True 
 B)False

Question 5

Recognising that teams can do a variety of things,Joan has decided to use a number of teams in her divisions. As Joan's employees are located in Europe,Asia and North America,she has decided to use computer technology to tie her employees together in order to achieve a common goal.This is an example of a ________ team.

Accepted Answer

A) multi-team system 
B) problem-solving 
C) virtual 
D) self-managed 
A) multi-team system 
B) problem-solving 
C) virtual 
D) self-managed

Question 6

A self-managed work team takes on many of the responsibilities of their former supervisors.

Accepted Answer

A) True 
 B)False

Question 7

Positive synergy in work teams is created through coordinated effort.

Accepted Answer

A) True 
 B)False

Question 8

Virtual teams report less satisfaction with the group interaction process than do face-to-face teams.

Accepted Answer

A) True 
 B)False

Question 9

Individuals on self-managed work teams report higher levels of job satisfaction.

Accepted Answer

A) True 
 B)False

Question 10

Cross-functional teams are made up of employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.

Accepted Answer

A) True 
 B)False

Question 11

The context category of the team effectiveness model includes:

Accepted Answer

A) adequate resources. 
B) ability. 
C) autonomy. 
D) conflict. 
A) adequate resources. 
B) ability. 
C) autonomy. 
D) conflict.

Question 12

The most effective teams have fewer than four members.

Accepted Answer

A) True 
 B)False

Question 13

Teams that rate higher on mean levels of conscientiousness and openness to experience tend to perform better.

Accepted Answer

A) True 
 B)False

Question 14

When selecting team members,personality should be considered as well as abilities and skills.

Accepted Answer

A) True 
 B)False

Question 15

Self-managed work teams typically perform which of the following responsibilities?

Accepted Answer

A) assigning tasks to members 
B) planning and scheduling 
C) taking action on problems 
D) all of the above 
A) assigning tasks to members 
B) planning and scheduling 
C) taking action on problems 
D) all of the above

Question 16

Why are high-ability teams able to more easily adapt to changing situations?

Accepted Answer

A) When tasks are changing,high-ability teams are able perform at an optimum level. 
B) They can more effectively apply existing knowledge to new problems. 
C) They are more easily able to engage in problem-solving skills. 
D) None of the above. 
A) When tasks are changing,high-ability teams are able perform at an optimum level. 
B) They can more effectively apply existing knowledge to new problems. 
C) They are more easily able to engage in problem-solving skills. 
D) None of the above.

Question 17

Research has shown that demographic diversity:

Accepted Answer

A) decreases the number of perspectives. 
B) increases communication. 
C) is substantially related to team performance overall. 
D) is unrelated to team performance overall. 
A) decreases the number of perspectives. 
B) increases communication. 
C) is substantially related to team performance overall. 
D) is unrelated to team performance overall.

Question 18

Teams are quick to assemble and disband,but they are difficult to refocus.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following are options suggested that managers have for trying to turn individuals into team players?

Accepted Answer

A) selection 
B) training 
C) rewards 
D) all of the above 
A) selection 
B) training 
C) rewards 
D) all of the above

Question 20

Sarah,Adam and Jacob frequently get to work on the same projects.Within the projects,they are all aiming to achieve the same goal and they frequently have to consult with one another to achieve the end result.Moreover,they each take on different roles with the projects,serving different functions.At the completion of the project,they often get complimented on their team efforts rather than their individual contributions. The relationship held by Sarah,Adam and Jacob is a work team rather than a work group because they:

Accepted Answer

A) share information,have positive synergy,have individual accountability and have complementary skills. 
B) aim for collective performance,have positive synergy,have some mutual accountability and have complementary skills 
C) aim for collective performance,have neutral synergy,have some mutual accountability and have random and varied skills. 
D) share information,have neutral synergy,have individual accountability and have random and varied skills. 
A) share information,have positive synergy,have individual accountability and have complementary skills. 
B) aim for collective performance,have positive synergy,have some mutual accountability and have complementary skills 
C) aim for collective performance,have neutral synergy,have some mutual accountability and have random and varied skills. 
D) share information,have neutral synergy,have individual accountability and have random and varied skills.

As the manager for a leading manufacturing company,your new client wants to speed up production.What will be your greatest concerns for your team's involvement?

You are a member of a work team whose goal is to improve the efficiency of the production process.Your team is best described as:

Your analytical skills are very good and you enjoy the role of integrating creative ideas for your group.You will find that you are most effective in the role of the promoter.

A self-managed work team takes on many of the responsibilities of their former supervisors.

Positive synergy in work teams is created through coordinated effort.

Virtual teams report less satisfaction with the group interaction process than do face-to-face teams.

Individuals on self-managed work teams report higher levels of job satisfaction.

Cross-functional teams are made up of employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.

The context category of the team effectiveness model includes:

The most effective teams have fewer than four members.

Teams that rate higher on mean levels of conscientiousness and openness to experience tend to perform better.

When selecting team members,personality should be considered as well as abilities and skills.

Self-managed work teams typically perform which of the following responsibilities?

Why are high-ability teams able to more easily adapt to changing situations?

Research has shown that demographic diversity:

Teams are quick to assemble and disband,but they are difficult to refocus.

Which of the following are options suggested that managers have for trying to turn individuals into team players?

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 9: Understanding Work Teams

As the manager for a leading manufacturing company,your new client wants to speed up production.What will be your greatest concerns for your team's involvement?

You are a member of a work team whose goal is to improve the efficiency of the production process.Your team is best described as:

Your analytical skills are very good and you enjoy the role of integrating creative ideas for your group.You will find that you are most effective in the role of the promoter.

A self-managed work team takes on many of the responsibilities of their former supervisors.

Positive synergy in work teams is created through coordinated effort.

Virtual teams report less satisfaction with the group interaction process than do face-to-face teams.

Individuals on self-managed work teams report higher levels of job satisfaction.

Cross-functional teams are made up of employees from about the same hierarchical level but from different work areas,who come together to accomplish a task.

The context category of the team effectiveness model includes:

The most effective teams have fewer than four members.

Teams that rate higher on mean levels of conscientiousness and openness to experience tend to perform better.

When selecting team members,personality should be considered as well as abilities and skills.

Self-managed work teams typically perform which of the following responsibilities?

Why are high-ability teams able to more easily adapt to changing situations?

Research has shown that demographic diversity:

Teams are quick to assemble and disband,but they are difficult to refocus.

Which of the following are options suggested that managers have for trying to turn individuals into team players?

What Is Organisational Behaviour

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters