Exam 1: What Is Organisational Behaviour

Anything learned in an unsystematic way is incorrect.

Relying strictly on intuition to understand behaviour is made worse by the fact that we tend to overestimate the accuracy of what we think we know.

Organisational behaviour examines how individual roles and conduct within an organisation ultimately affect the organisation's performance.

It is the fundamental consistencies in behaviour that make prediction possible.

According to the general OB model,how is productivity measured? Why is it important to measure productivity?

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work) Mr Wood estimates an overall strategy for achieving his department's goals.He is performing the ________ function.

In order to attract and retain high-performing employees,organisations must develop managers who possess interpersonal skills.

Ethical dilemmas occur when individuals must decide between right and wrong actions.

The four management functions include all of the following EXCEPT:

The leading function focuses on the number and variety of tasks to be completed.

Organisational behaviour is a field of study that investigates the impact that individuals,groups and structure have on behaviour within organisations,for the purpose of applying such knowledge toward improving an organisation's effectiveness.

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood compares projects sales to actual sales in his department,he is performing the ________ function.

Describe three organisational-level variables and why they matter to organisations.

OB is an applied behavioural science that is built upon contributions from a number of behavioural disciplines.

When managers have the mental ability to analyse and diagnose complex situations,they possess ________ skills.

As resource allocators,managers are responsible for making or approving significant organisational decisions.

Learning,perception and personality have been OB topics whose contributions have generally come from psychology.

The mental ability to analyse and diagnose complex situations is referred to as an individual's conceptual skills.

Managers get things done through other people.

Social psychology is an area within psychology,blending concepts from both psychiatry and political science.