Question 1

________ refers to an individual's positive feeling about his or her job.

Accepted Answer

A) Job involvement 
B) Job satisfaction 
C) Organisational commitment 
D) Job stability 
A) Job involvement 
B) Job satisfaction 
C) Organisational commitment 
D) Job stability

Question 2

Core self-evaluations are:

Accepted Answer

A) Cognitive-based conclusions people make about themselves regarding their capabilities,competence and worth as a person. 
B) Bottom-line conclusions people have about their capabilities,competence and worth as a person. 
C) Emotional conclusions people make about their capabilities,competence and worth as a person. 
D) Psychological conclusions people make about themselves regarding their capabilities,competence and worth as a person. 
A) Cognitive-based conclusions people make about themselves regarding their capabilities,competence and worth as a person. 
B) Bottom-line conclusions people have about their capabilities,competence and worth as a person. 
C) Emotional conclusions people make about their capabilities,competence and worth as a person. 
D) Psychological conclusions people make about themselves regarding their capabilities,competence and worth as a person.

Question 3

The degree to which a person identifies with his or her job,actively participates in it,and considers his or her performance important to self-worth is:

Accepted Answer

A) job involvement 
B) job satisfaction 
C) organisational commitment 
D) job stability 
A) job involvement 
B) job satisfaction 
C) organisational commitment 
D) job stability

Question 4

Explain how the three dimensions of organisational commitment could apply in the workplace.

Accepted Answer

The three dimensions of organisational c

Question 5

Henry is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing.Henry has decided that if he just waits,conditions will improve.Henry's approach to this problem is termed:

Accepted Answer

A) exit 
B) loyalty 
C) neglect 
D) voice 
A) exit 
B) loyalty 
C) neglect 
D) voice

Question 6

The single global rating method of measuring job satisfaction is less time-consuming than using the summation of job facets.

Accepted Answer

A) True 
 B)False

Question 7

Research shows that employees with strong perceived organisational support perceptions are more likely to have all of the following EXCEPT:

Accepted Answer

A) higher levels of organisational citizenship behaviours 
B) lower levels of tardiness 
C) stronger leadership ability 
D) better customer service 
A) higher levels of organisational citizenship behaviours 
B) lower levels of tardiness 
C) stronger leadership ability 
D) better customer service

Question 8

Job involvement is best defined as a worker's:

Accepted Answer

A) need to participate in organisational social activities 
B) general attitude toward his or her job 
C) identification with the job 
D) loyalty to the organisation 
A) need to participate in organisational social activities 
B) general attitude toward his or her job 
C) identification with the job 
D) loyalty to the organisation

Question 9

Brian runs a lawn-mowing business in the suburbs of Melbourne.He employs five workers each of whom operates their own independent garden maintenance unit comprising of a utility truck,and assorted lawn-mowing equipment. Martin has worked for Brian for seven years.Martin tells his wife how much he loves the autonomy of his job.In his attitude to his work,Martin is expressing the:

Accepted Answer

A) evaluative component 
B) cognitive component 
C) behavioural component 
D) affective component 
A) evaluative component 
B) cognitive component 
C) behavioural component 
D) affective component

Question 10

If an employee's attitude is negative toward her job,that person does not have:

Accepted Answer

A) job involvement 
B) values 
C) job satisfaction 
D) organisational commitment 
A) job involvement 
B) values 
C) job satisfaction 
D) organisational commitment

Question 11

Quietly continuing to do your work,even though you're dissatisfied,is what type of response to dissatisfaction?

Accepted Answer

A) voice 
B) loyalty 
C) neglect 
D) exit 
A) voice 
B) loyalty 
C) neglect 
D) exit

Question 12

Loyalty is a passive and constructive response to dissatisfaction.

Accepted Answer

A) True 
 B)False

Question 13

An increase in absenteeism is an example of dissatisfaction expressed through neglect.

Accepted Answer

A) True 
 B)False

Question 14

Voice is an active and constructive response to dissatisfaction.

Accepted Answer

A) True 
 B)False

Question 15

Discuss the three components of an attitude.

Accepted Answer

The three components of an attitude are

Question 16

The theory of cognitive dissonance seeks to explain the linkage between job satisfaction and productivity.

Accepted Answer

A) True 
 B)False

Question 17

One of the powerful moderators of the attitudes relationship is the importance of the attitude.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is TRUE about the relationship between satisfaction and absenteeism?

Accepted Answer

A) There is a consistent positive relationship between satisfaction and absenteeism. 
B) No relationship can be established between satisfaction and absenteeism. 
C) Liberal sick leave policies reduce absence among satisfied employees. 
D) There is a consistent negative relationship between satisfaction and absenteeism. 
A) There is a consistent positive relationship between satisfaction and absenteeism. 
B) No relationship can be established between satisfaction and absenteeism. 
C) Liberal sick leave policies reduce absence among satisfied employees. 
D) There is a consistent negative relationship between satisfaction and absenteeism.

Question 19

An employee's assessment of his or her satisfaction is:

Accepted Answer

A) a collection of attitudes and behaviours. 
B) a complex collection of many discrete elements. 
C) difficult and expensive to measure. 
D) irrelevant to actual work outcomes. 
A) a collection of attitudes and behaviours. 
B) a complex collection of many discrete elements. 
C) difficult and expensive to measure. 
D) irrelevant to actual work outcomes.

Question 20

Among most developed countries,the majority of workers are satisfied with their jobs.

Accepted Answer

A) True 
 B)False

________ refers to an individual's positive feeling about his or her job.

Core self-evaluations are:

The degree to which a person identifies with his or her job,actively participates in it,and considers his or her performance important to self-worth is:

Explain how the three dimensions of organisational commitment could apply in the workplace.

Henry is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing.Henry has decided that if he just waits,conditions will improve.Henry's approach to this problem is termed:

The single global rating method of measuring job satisfaction is less time-consuming than using the summation of job facets.

Research shows that employees with strong perceived organisational support perceptions are more likely to have all of the following EXCEPT:

Job involvement is best defined as a worker's:

If an employee's attitude is negative toward her job,that person does not have:

Quietly continuing to do your work,even though you're dissatisfied,is what type of response to dissatisfaction?

Loyalty is a passive and constructive response to dissatisfaction.

An increase in absenteeism is an example of dissatisfaction expressed through neglect.

Voice is an active and constructive response to dissatisfaction.

Discuss the three components of an attitude.

The theory of cognitive dissonance seeks to explain the linkage between job satisfaction and productivity.

One of the powerful moderators of the attitudes relationship is the importance of the attitude.

Which of the following is TRUE about the relationship between satisfaction and absenteeism?

An employee's assessment of his or her satisfaction is:

Among most developed countries,the majority of workers are satisfied with their jobs.

What Is Organisational Behaviour

The Individual

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 3: Attitudes and Job Satisfaction

________ refers to an individual's positive feeling about his or her job.

Core self-evaluations are:

The degree to which a person identifies with his or her job,actively participates in it,and considers his or her performance important to self-worth is:

Explain how the three dimensions of organisational commitment could apply in the workplace.

Henry is dissatisfied with his job but believes that his supervisor is a good man who will do the right thing.Henry has decided that if he just waits,conditions will improve.Henry's approach to this problem is termed:

The single global rating method of measuring job satisfaction is less time-consuming than using the summation of job facets.

Research shows that employees with strong perceived organisational support perceptions are more likely to have all of the following EXCEPT:

Job involvement is best defined as a worker's:

If an employee's attitude is negative toward her job,that person does not have:

Quietly continuing to do your work,even though you're dissatisfied,is what type of response to dissatisfaction?

Loyalty is a passive and constructive response to dissatisfaction.

An increase in absenteeism is an example of dissatisfaction expressed through neglect.

Voice is an active and constructive response to dissatisfaction.

Discuss the three components of an attitude.

The theory of cognitive dissonance seeks to explain the linkage between job satisfaction and productivity.

One of the powerful moderators of the attitudes relationship is the importance of the attitude.

Which of the following is TRUE about the relationship between satisfaction and absenteeism?

An employee's assessment of his or her satisfaction is:

Among most developed countries,the majority of workers are satisfied with their jobs.

What Is Organisational Behaviour

The Individual

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters