Exam 3: Attitudes and Job Satisfaction

Which of the following is not a moderating variable in the relationship between attitudes and behaviours?

'Job satisfaction' has been shown to be a Western concept.

Organisational commitment:

Important attitudes reflect fundamental values,self-interest or identification with individuals or groups that a person values.

If attitudes and behaviour are inconsistent,individuals will most likely:

Perceived organisational support is:

List and explain the four ways employees can express job dissatisfaction.

Not trying very hard as a response to job dissatisfaction would be what type of response?

The evidence indicates that satisfied employees increase customer satisfaction and loyalty.

Mrs Jonas believes strongly that everyone has an obligation to protect the environment.Mrs Jonas works for a pig farm in the Hunter Valley and she has just discovered that pig waste is being released into the river. Mrs Jonas is experiencing:

The correlation between perceived organisational support and affective commitment is very strong.

There are three components of an attitude: cognition,affect,and behaviour.

Which of the following has not been linked to high job satisfaction?

Employees at Acme Express are dissatisfied with working conditions,salary,and the general attitude of management.Mark,Susan,and Toni are good friends who work at Acme,yet they seem to be reacting differently to the problems at work. Mark believes that his manager is a good person and will work things out if Mark just gives him time to do so.Mark is dealing with his dissatisfaction through:

The word "attitude" describes evaluative statements about objects,people or events.

Craig,Jenna,and Sarah all work for the same accounting firm.Craig is generally happy about his job.Jenna believes that her role is very important within the firm and is proud of her own high performance levels.She firmly believes in maintaining the integrity of her work.Sarah on the other hand feels strongly about her membership with the firm.When she meets old acquaintances outside of her work,she is always eager to tell them about her firm.She is also keen to attend any functions held by the firm. Sarah's situation is an example of:

Discuss how job satisfaction can impact employee productivity,absenteeism and turnover.

Job satisfaction is best described as:

Discuss cognitive dissonance theory and ways in which individuals might alleviate dissonance.

Research has concluded that people seek consistency among their attitudes but not between their attitudes and behaviour.