Exam 3: Attitudes and Job Satisfaction

Which of the following statements is not true?

A person with a high level of job satisfaction holds positive attitudes toward the job.

Santha runs a small boutique advertising agency.It is important to her that her employees maintain a high level of job satisfaction at all times so that they focus on organisational issues and provide high levels of creativity. Santha wants to use a tool to measure her employee's level of job satisfaction that will assist her to identify and solve any issues quickly and accurately.Which is the most appropriate tool for her to use?

Which of the following statements is correct with regard to motivation and job satisfaction?

Jan is a security officer.Jan believes that it is important to know exactly who is in the office at any given time.She notices that some employees do not sign out of the office when they have lunch,which makes it impossible to keep track of who is actually in the office.Jan becomes frustrated with those employees.She makes note of them and reports them to their supervisors. Which of the following options describes the order in which Jan experienced the three components of attitude?

The ________ component of an attitude refers to an intention to behave in a certain way toward someone or something.

'Employee engagement' refers to the degree to which employees believe that the organisation values their contribution and cares about their wellbeing.

Causes of job satisfaction were initially attributed to the Hawthorne studies.How has evolving research changed this perspective over time?

Craig,Jenna,and Sarah all work for the same accounting firm.Craig is generally happy about his job.Jenna believes that her role is very important within the firm and is proud of her own high performance levels.She firmly believes in maintaining the integrity of her work.Sarah on the other hand feels strongly about her membership with the firm.When she meets old acquaintances outside of her work,she is always eager to tell them about her firm.She is also keen to attend any functions held by the firm. Jenna's situation is an example of:

Brian runs a lawn-mowing business in the suburbs of Melbourne.He employs five workers each of whom operates their own independent garden maintenance unit comprising of a utility truck,and assorted lawn-mowing equipment. Trevor has worked for Brian for two years.Brian complains to the other workers that he works much too hard for the poor amount of income he receives.In his attitude to his work,Trevor is expressing the:

Define and discuss the theory of cognitive dissonance.

Which of the following is a FALSE statement about the research on organisational commitment?

What are the major causes of job satisfaction?

Your supervisor is trying to assess the degree to which those working for her are satisfied with their jobs.You are trying to gather information from your peers that might help her in her aim to improve job satisfaction. Your supervisor is likely to find an exceptionally strong relationship between absenteeism and job satisfaction.

There is a negative relationship between absenteeism from work and job satisfaction.

Attending union meetings as a response to job dissatisfaction would be what type of response?

Jan is a security officer.Jan believes that it is important to know exactly who is in the office at any given time.She notices that some employees do not sign out of the office when they are on their lunch break,which makes it impossible to keep track of who is actually in the office.Jan becomes frustrated with those employees.She makes note of them and reports them to their supervisors. In the above scenario,what is the behavioural component of Jan's attitude to the employees who did not sign out of the office?

Neglect is an active and destructive response to dissatisfaction in which an employee waits for conditions to improve.

Any incompatibility between two or more attitudes or between behaviour and attitudes is termed:

The theory of cognitive dissonance was proposed by: