Question 1

When managers have the mental ability to analyse and diagnose complex situations,they possess:

Accepted Answer

A) technical skills 
B) computer skills 
C) human skills 
D) conceptual skills 
A) technical skills 
B) computer skills 
C) human skills 
D) conceptual skills

Question 2

Managers need to develop their people skills if they are going to be effective and successful.

Accepted Answer

A) True 
 B)False

Question 3

Organisational behaviour is a field of study that investigates the impact that individuals,groups,and structure have on behaviour within organisations,for the purpose of applying such knowledge toward improving an organisation's effectiveness.

Accepted Answer

A) True 
 B)False

Question 4

Learning,perception,and personality have been OB Topics whose contributions have generally come from psychology.

Accepted Answer

A) True 
 B)False

Question 5

Today's managers and employees must learn to cope with temporariness,flexibility,spontaneity and unpredictability.

Accepted Answer

A) True 
 B)False

Question 6

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood motivates his employees and attempts to resolve conflicts among department members,he is performing the ________ function.

Accepted Answer

A) planning 
B) organising 
C) leading 
D) controlling 
A) planning 
B) organising 
C) leading 
D) controlling

Question 7

OB researchers are unable to offer reasonably accurate generalisations of human behaviour since two people can act very differently in the same situation.

Accepted Answer

A) True 
 B)False

Question 8

Which one of the following would not be considered a human skill?

Accepted Answer

A) completing accounting reports 
B) communicating 
C) managing conflicts 
D) motivating others 
A) completing accounting reports 
B) communicating 
C) managing conflicts 
D) motivating others

Question 9

The organising function includes a determination of which of the following?

Accepted Answer

A) what tasks are to be done 
B) who is to do these tasks 
C) who reports to whom 
D) all of the above 
A) what tasks are to be done 
B) who is to do these tasks 
C) who reports to whom 
D) all of the above

Question 10

What are some of the most common independent and dependent variables identified on a general OB model?

Accepted Answer

Dependent variables are the key factors

Question 11

While managers must be technically competent,technical knowledge is not enough for success.

Accepted Answer

A) True 
 B)False

Question 12

________ means that organisations are becoming more heterogeneous in terms of gender,race,ethnicity and sexual orientation.

Accepted Answer

A) globalisation 
B) workforce diversity 
C) affirmative action 
D) organisational culture 
A) globalisation 
B) workforce diversity 
C) affirmative action 
D) organisational culture

Question 13

Why can turnover be considered a good thing?

Accepted Answer

A) Turnover can reduce the salary load of companies and thus save money 
B) Turnover leads to employment of new staff which can save the company money 
C) Turnover can result in some less productive employees leaving who can be replaced by more enthusiastic new staff 
D) Turnover can see older and more senior members leave which opens up spots for promotion and growth within the company 
A) Turnover can reduce the salary load of companies and thus save money 
B) Turnover leads to employment of new staff which can save the company money 
C) Turnover can result in some less productive employees leaving who can be replaced by more enthusiastic new staff 
D) Turnover can see older and more senior members leave which opens up spots for promotion and growth within the company

Question 14

People must set aside their cultural values when they come to work.

Accepted Answer

A) True 
 B)False

Question 15

An example of Mintzberg's interpersonal management role is:

Accepted Answer

A) spokesperson 
B) leader 
C) negotiator 
D) monitor 
A) spokesperson 
B) leader 
C) negotiator 
D) monitor

Question 16

Research conducted by Luthans supports the theory that promotions are based on performance.

Accepted Answer

A) True 
 B)False

Question 17

Mintzberg concluded that managers perform 10 different highly-interrelated roles,or sets of behaviours,attributable to their jobs.

Accepted Answer

A) True 
 B)False

Question 18

According to Henry Mintzberg,the 10 managerial roles can be grouped into three categories.Which of the following is not one of these groups?

Accepted Answer

A) interpersonal 
B) informational 
C) decisional 
D) liaison roles 
A) interpersonal 
B) informational 
C) decisional 
D) liaison roles

Question 19

Motivating and leading people and making collaborative decisions online require techniques that are different from those used when individuals are physically present in a single location.

Accepted Answer

A) True 
 B)False

Question 20

Organisational behaviour models generally assume job satisfaction to be an independent variable.

Accepted Answer

A) True 
 B)False

When managers have the mental ability to analyse and diagnose complex situations,they possess:

Managers need to develop their people skills if they are going to be effective and successful.

Organisational behaviour is a field of study that investigates the impact that individuals,groups,and structure have on behaviour within organisations,for the purpose of applying such knowledge toward improving an organisation's effectiveness.

Learning,perception,and personality have been OB Topics whose contributions have generally come from psychology.

Today's managers and employees must learn to cope with temporariness,flexibility,spontaneity and unpredictability.

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood motivates his employees and attempts to resolve conflicts among department members,he is performing the ________ function.

OB researchers are unable to offer reasonably accurate generalisations of human behaviour since two people can act very differently in the same situation.

Which one of the following would not be considered a human skill?

The organising function includes a determination of which of the following?

What are some of the most common independent and dependent variables identified on a general OB model?

While managers must be technically competent,technical knowledge is not enough for success.

________ means that organisations are becoming more heterogeneous in terms of gender,race,ethnicity and sexual orientation.

Why can turnover be considered a good thing?

People must set aside their cultural values when they come to work.

An example of Mintzberg's interpersonal management role is:

Research conducted by Luthans supports the theory that promotions are based on performance.

Mintzberg concluded that managers perform 10 different highly-interrelated roles,or sets of behaviours,attributable to their jobs.

According to Henry Mintzberg,the 10 managerial roles can be grouped into three categories.Which of the following is not one of these groups?

Motivating and leading people and making collaborative decisions online require techniques that are different from those used when individuals are physically present in a single location.

Organisational behaviour models generally assume job satisfaction to be an independent variable.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 1: What Is Organisational Behaviour

When managers have the mental ability to analyse and diagnose complex situations,they possess:

Managers need to develop their people skills if they are going to be effective and successful.

Organisational behaviour is a field of study that investigates the impact that individuals,groups,and structure have on behaviour within organisations,for the purpose of applying such knowledge toward improving an organisation's effectiveness.

Learning,perception,and personality have been OB Topics whose contributions have generally come from psychology.

Today's managers and employees must learn to cope with temporariness,flexibility,spontaneity and unpredictability.

Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood motivates his employees and attempts to resolve conflicts among department members,he is performing the ________ function.

OB researchers are unable to offer reasonably accurate generalisations of human behaviour since two people can act very differently in the same situation.

Which one of the following would not be considered a human skill?

The organising function includes a determination of which of the following?

What are some of the most common independent and dependent variables identified on a general OB model?

While managers must be technically competent,technical knowledge is not enough for success.

________ means that organisations are becoming more heterogeneous in terms of gender,race,ethnicity and sexual orientation.

Why can turnover be considered a good thing?

People must set aside their cultural values when they come to work.

An example of Mintzberg's interpersonal management role is:

Research conducted by Luthans supports the theory that promotions are based on performance.

Mintzberg concluded that managers perform 10 different highly-interrelated roles,or sets of behaviours,attributable to their jobs.

According to Henry Mintzberg,the 10 managerial roles can be grouped into three categories.Which of the following is not one of these groups?

Motivating and leading people and making collaborative decisions online require techniques that are different from those used when individuals are physically present in a single location.

Organisational behaviour models generally assume job satisfaction to be an independent variable.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters