Exam 1: What Is Organisational Behaviour

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Briefly discuss three of the challenges facing contemporary managers.

(Essay)
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Organisations want and need employees who will do things that aren't in any job description; evidence indicates that organisations that have such employees demonstrating good organisational citizenship outperform those that don't.

(True/False)
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Anything learned in an unsystematic way is incorrect.

(True/False)
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Leighton Wood is a manager at the XYZ Company.He performs all the management functions as condensed from Henri Fayol's work. When Mr Wood compares projected sales to actual sales in his department,he is performing the ________ function.

(Multiple Choice)
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When a manager searches the organisation and its environment for opportunities and initiates projects to bring about change,the manager is acting in which role?

(Multiple Choice)
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The belief that satisfied employees are more productive than dissatisfied employees has been a basic tenet among managers for years,although recent research does not support this view.

(True/False)
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It is the fundamental consistencies in behaviour that make prediction possible.

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Determining the ethically correct way to behave is especially difficult in a global economy,because different cultures have different perspectives on certain ethical issues.

(True/False)
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Relying strictly on intuition to understand behaviour is made worse by the fact that we tend to overestimate the accuracy of what we think we know.

(True/False)
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Henri Fayol listed five management functions: planning,organising,commanding,coordinating,and controlling.

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What constitutes good ethical behaviour is clearly defined by organisational behaviour specialists.

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There are many simple and universal principles that explain organisational behaviour.

(True/False)
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According to Luthans,successful managers spend more of their time on ________ than on any other activity.

(Multiple Choice)
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When managers transmit information received from outsiders or from other employees to members of the organisation they are acting in the capacity of an entrepreneur.

(True/False)
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Intuition is a 'gut feeling' about what makes others (and ourselves)tick.

(True/False)
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OB is an applied behavioural science which is based on contributions from a number of different behavioural disciplines.These various disciplinary contributions lead to three units of analysis.Many of these units of analysis draw from multiple disciplines.Which unit of analysis is drawn from only one discipline?

(Multiple Choice)
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OB can provide considerable guidance in helping managers create customer-responsive cultures.

(True/False)
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Managers may be referred to as 'administrators',especially in not-for-profit organisations.

(True/False)
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As resource allocators,managers are responsible for making or approving significant organisational decisions.

(True/False)
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Independent group level variables studied in organisational behaviour include perception,learning,and motivation.

(True/False)
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