Question 1

Organisational behaviour is concerned with the study of what people do in an organisation and how that behaviour affects the performance of the organisation.

Accepted Answer

A) True 
 B)False

Question 2

Typical dependent variables in organisational behaviour are productivity,absenteeism,and job satisfaction.

Accepted Answer

A) True 
 B)False

Question 3

Why is a contingency approach important to the study of 'organisational behaviour' (OB)?

Accepted Answer

A contingency approach is important to t

Question 4

There are three levels of analysis in OB,and,as we move from the individual level to the group level to the organisation systems level,we add systematically to our understanding of behaviour in organisations.

Accepted Answer

A) True 
 B)False

Question 5

A conservative estimate of the cost of recruiting,selecting,and training a US sales assistant in a retail store is about $5,000.

Accepted Answer

A) True 
 B)False

Question 6

As the world has become a global village,managers have to become capable of working with people from different cultures.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following can be considered a core topic of OB?

Accepted Answer

A) Pay and Performance 
B) Power 
C) Strategy 
D) Supply Chain 
A) Pay and Performance 
B) Power 
C) Strategy 
D) Supply Chain

Question 8

OB is an applied behavioural science that is built upon contributions from a number of behavioural disciplines.

Accepted Answer

A) True 
 B)False

Question 9

Researchers have identified a number of skills that differentiate effective from ineffective managers.Which of the following is not one of those essential management skills?

Accepted Answer

A) technical 
B) computer 
C) human 
D) conceptual 
A) technical 
B) computer 
C) human 
D) conceptual

Question 10

Managers get things done through other people.

Accepted Answer

A) True 
 B)False

Question 11

An organisation is productive if it achieves its goals and does so by transferring inputs to outputs at the lowest cost.

Accepted Answer

A) True 
 B)False

Question 12

According to Luthans and his associates,those managers who are most "successful" will spend more time networking than those managers who are considered most "effective".

Accepted Answer

A) True 
 B)False

Question 13

The determination of what tasks are to be done and how the tasks are to be grouped is part of which management function?

Accepted Answer

A) planning 
B) leading 
C) controlling 
D) organising 
A) planning 
B) leading 
C) controlling 
D) organising

Question 14

An individual's positive attitude toward his or her job is termed 'job satisfaction'.

Accepted Answer

A) True 
 B)False

Question 15

Anthropology has helped us understand differences in values and attitudes between people in different countries.

Accepted Answer

A) True 
 B)False

Question 16

________ includes defining an organisation's goals,establishing strategy for achieving those goals,and developing plans to coordinate activities.

Accepted Answer

A) controlling 
B) planning 
C) leading 
D) coordinating 
A) controlling 
B) planning 
C) leading 
D) coordinating

Question 17

How does globalisation affect a manager's job?

Accepted Answer

If you're a manager,you are increasingly

Question 18

The key factors you want to explain or predict in a model are termed 'independent variables'.

Accepted Answer

A) True 
 B)False

Question 19

You manage a retail outlet for Optus Mobile Phones.Your branch specialises in smartphones,and you pride yourself on your branch's excellent abilities in solving all kinds of business problems with your range of phones and their many applications (apps).Recently you have hired two new young workers who seem to have no ability in the form of ideas to read their customers or to anticipate their needs.They often fail to complete many of their sales.What can OB tell you about how you can improve the predictive abilities of these new staff?

Accepted Answer

A) Work-related training will increase relevant knowledge,and then build on predictive abilities. 
B) Increasing staff incentives will increase creativity,which will positively affect predictive abilities. 
C) Increasing the emotional intelligence of staff through training will increase predictive abilities. 
D) Predictive ability can be improved by building on intuition with a more systematic approach. 
A) Work-related training will increase relevant knowledge,and then build on predictive abilities. 
B) Increasing staff incentives will increase creativity,which will positively affect predictive abilities. 
C) Increasing the emotional intelligence of staff through training will increase predictive abilities. 
D) Predictive ability can be improved by building on intuition with a more systematic approach.

Question 20

Explain the term 'workforce diversity'.

Accepted Answer

Managers and their organisations are res

Organisational behaviour is concerned with the study of what people do in an organisation and how that behaviour affects the performance of the organisation.

Typical dependent variables in organisational behaviour are productivity,absenteeism,and job satisfaction.

Why is a contingency approach important to the study of 'organisational behaviour' (OB)?

There are three levels of analysis in OB,and,as we move from the individual level to the group level to the organisation systems level,we add systematically to our understanding of behaviour in organisations.

A conservative estimate of the cost of recruiting,selecting,and training a US sales assistant in a retail store is about $5,000.

As the world has become a global village,managers have to become capable of working with people from different cultures.

Which of the following can be considered a core topic of OB?

OB is an applied behavioural science that is built upon contributions from a number of behavioural disciplines.

Researchers have identified a number of skills that differentiate effective from ineffective managers.Which of the following is not one of those essential management skills?

Managers get things done through other people.

An organisation is productive if it achieves its goals and does so by transferring inputs to outputs at the lowest cost.

According to Luthans and his associates,those managers who are most "successful" will spend more time networking than those managers who are considered most "effective".

The determination of what tasks are to be done and how the tasks are to be grouped is part of which management function?

An individual's positive attitude toward his or her job is termed 'job satisfaction'.

Anthropology has helped us understand differences in values and attitudes between people in different countries.

________ includes defining an organisation's goals,establishing strategy for achieving those goals,and developing plans to coordinate activities.

How does globalisation affect a manager's job?

The key factors you want to explain or predict in a model are termed 'independent variables'.

Explain the term 'workforce diversity'.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters

Exam 1: What Is Organisational Behaviour

Organisational behaviour is concerned with the study of what people do in an organisation and how that behaviour affects the performance of the organisation.

Typical dependent variables in organisational behaviour are productivity,absenteeism,and job satisfaction.

Why is a contingency approach important to the study of 'organisational behaviour' (OB)?

There are three levels of analysis in OB,and,as we move from the individual level to the group level to the organisation systems level,we add systematically to our understanding of behaviour in organisations.

A conservative estimate of the cost of recruiting,selecting,and training a US sales assistant in a retail store is about $5,000.

As the world has become a global village,managers have to become capable of working with people from different cultures.

Which of the following can be considered a core topic of OB?

OB is an applied behavioural science that is built upon contributions from a number of behavioural disciplines.

Researchers have identified a number of skills that differentiate effective from ineffective managers.Which of the following is not one of those essential management skills?

Managers get things done through other people.

An organisation is productive if it achieves its goals and does so by transferring inputs to outputs at the lowest cost.

According to Luthans and his associates,those managers who are most "successful" will spend more time networking than those managers who are considered most "effective".

The determination of what tasks are to be done and how the tasks are to be grouped is part of which management function?

An individual's positive attitude toward his or her job is termed 'job satisfaction'.

Anthropology has helped us understand differences in values and attitudes between people in different countries.

________ includes defining an organisation's goals,establishing strategy for achieving those goals,and developing plans to coordinate activities.

How does globalisation affect a manager's job?

The key factors you want to explain or predict in a model are termed 'independent variables'.

Explain the term 'workforce diversity'.

The Individual

Attitudes and Job Satisfaction

Personality and Values

Emotions and Moods

Perception and Individual Decision Making

Motivation: From Concept to Application

Foundations of Group Behaviour

Understanding Work Teams

Communication

Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organisational Structure

Organisational Culture

Organisational Change and Stress Management

Filters