Question 1

Skill-based pay encourages employees to concentrate on one or two highly desirable skills.

Accepted Answer

A) True 
 B)False

Question 2

Why would an employee choose a flexible spending plan over a standard modular plan?

Accepted Answer

A)  the quality of benefits are greater 
B)  the benefits are more immediate 
C)  their take-home pay is higher 
D)  their taxes are increased 
E)  they only need limited benefits 
A)  the quality of benefits are greater 
B)  the benefits are more immediate 
C)  their take-home pay is higher 
D)  their taxes are increased 
E)  they only need limited benefits

Question 3

Piece-rate wages are a traditional form of variable pay compensation.

Accepted Answer

A) True 
 B)False

Question 4

According to the job characteristics model, which of the following results in the maximum internal rewards for an individual?

Accepted Answer

A)  when they are given tangible rewards 
B)  when they learn that they personally have performed well on a task that they care about 
C)  when they initiate a program that enables them to work with a variety of like-minded colleagues 
D)  when their training is realized and their expectations are met 
E)  when they are singled out for praise for successfully completing an arduous task 
A)  when they are given tangible rewards 
B)  when they learn that they personally have performed well on a task that they care about 
C)  when they initiate a program that enables them to work with a variety of like-minded colleagues 
D)  when their training is realized and their expectations are met 
E)  when they are singled out for praise for successfully completing an arduous task

Question 5

One of the most expensive motivation programs is that which recognizes an employee's superior performance.

Accepted Answer

A) True 
 B)False

Question 6

What term is used for a participative process that uses the entire capacity of employees and is designed to encourage increased commitment to the organization's success?

Accepted Answer

A)  MBO 
B)  employee involvement 
C)  reengineering 
D)  OB Mod 
E)  job sharing 
A)  MBO 
B)  employee involvement 
C)  reengineering 
D)  OB Mod 
E)  job sharing

Question 7

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Accepted Answer

A)  flex time 
B)  job sharing 
C)  job rotation 
D)  telecommuting 
E)  job enrichment 
A)  flex time 
B)  job sharing 
C)  job rotation 
D)  telecommuting 
E)  job enrichment

Question 8

Profit-sharing programs may be direct cash outlays or allocations of stock options.

Accepted Answer

A) True 
 B)False

Question 9

What are modular benefit plans?

Accepted Answer

A)  essential benefits and a menu-like selection of other benefits 
B)  pre-designed packages of benefits 
C)  they allow employees to set aside funds up to the dollar amount offered in the plan to pay for services 
D)  a scheme designed for single employees with no dependents 
E)  a scheme designed for employees with families 
A)  essential benefits and a menu-like selection of other benefits 
B)  pre-designed packages of benefits 
C)  they allow employees to set aside funds up to the dollar amount offered in the plan to pay for services 
D)  a scheme designed for single employees with no dependents 
E)  a scheme designed for employees with families

Question 10

Allied General Hospital employs many individuals and has decided to try to increase motivation through job redesign and flexible scheduling. You have been hired as a consultant to help them design and implement the programs.
-Members of the nighttime janitorial staff are generally low skilled and would probably be motivated by ________.

Accepted Answer

A)  job enrichment 
B)  flex time 
C)  job rotation 
D)  all of the above 
E)  none of the above 
A)  job enrichment 
B)  flex time 
C)  job rotation 
D)  all of the above 
E)  none of the above

Question 11

How is gainsharing an improvement on profit sharing?

Accepted Answer

A)  It focuses on productivity gains rather than profits. 
B)  It rewards specific behaviors. 
C)  It does not distribute profits, only gains in profits. 
D)  It rewards behaviors that are less influenced by external factors. 
E)  Superior employees can receive incentive awards even when the organization isn't profitable. 
A)  It focuses on productivity gains rather than profits. 
B)  It rewards specific behaviors. 
C)  It does not distribute profits, only gains in profits. 
D)  It rewards behaviors that are less influenced by external factors. 
E)  Superior employees can receive incentive awards even when the organization isn't profitable.

Question 12

Job enrichment increases the degree to which the worker controls the ________.

Accepted Answer

A)  planning, execution, and evaluation of his or her work 
B)  planning, execution, and evaluation of company plans 
C)  horizontal integration of his or her tasks 
D)  feedback that a worker receives from his or her supervisor and peers 
E)  evaluation of his or her peers 
A)  planning, execution, and evaluation of his or her work 
B)  planning, execution, and evaluation of company plans 
C)  horizontal integration of his or her tasks 
D)  feedback that a worker receives from his or her supervisor and peers 
E)  evaluation of his or her peers

Question 13

Which of the following countries has the highest rate of telecommuting in the world?

Accepted Answer

A)  United States 
B)  Britain 
C)  China 
D)  Netherlands 
E)  Canada 
A)  United States 
B)  Britain 
C)  China 
D)  Netherlands 
E)  Canada

Question 14

Deanna just got a job after four years of working part time to raise her children. The whole family has been covered under her husband's excellent and affordable benefits package up until now. The family plan is more expensive with her new company, but 100% of her benefits are part of her new salary. Which of the following benefits plans is Deanna most likely to choose?

Accepted Answer

A)  one plan fits all 
B)  none 
C)  modular core plan 
D)  modular core-plus plan 
E)  extra vacation time 
A)  one plan fits all 
B)  none 
C)  modular core plan 
D)  modular core-plus plan 
E)  extra vacation time

Question 15

Participative management implies joint decision making and equal decision-making roles.

Accepted Answer

A) True 
 B)False

Question 16

What is the goal of representative participation?

Accepted Answer

A)  for workers to own the firms where they work 
B)  to help workers' self-esteem 
C)  to provide greater motivation and productivity 
D)  to redistribute power within the organization 
E)  to empower high-level managers 
A)  for workers to own the firms where they work 
B)  to help workers' self-esteem 
C)  to provide greater motivation and productivity 
D)  to redistribute power within the organization 
E)  to empower high-level managers

Question 17

Why are flexible benefit plans consistent with expectancy theory's thesis?

Accepted Answer

A)  They allow organizations to minimize costs associated with benefits. 
B)  They provide a suite of tangible rewards that can be offered as motivation. 
C)  Organizational rewards should be linked to each individual employee's goals. 
D)  They make employment at firms providing such programs more attractive. 
E)  The motivation to gain extra benefits promotes productivity. 
A)  They allow organizations to minimize costs associated with benefits. 
B)  They provide a suite of tangible rewards that can be offered as motivation. 
C)  Organizational rewards should be linked to each individual employee's goals. 
D)  They make employment at firms providing such programs more attractive. 
E)  The motivation to gain extra benefits promotes productivity.

Question 18

What is another term for cross-training?

Accepted Answer

A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation 
A)  work enrichment 
B)  job sharing 
C)  work enlargement 
D)  job enhancement 
E)  job rotation

Question 19

After completing cooking school with outstanding grades and recommendations, Joe and Gary both looked forward to working in restaurants. Joe found work as a short-order cook in a cramped diner. On many shifts he worked alone, and had to cook a large number of meals on outdated equipment. Gary found work in a modern hotel kitchen. He had a small staff helping him prepare a small number of elaborate meals to order. Gary became a highly regarded chef, while Joe left the restaurant industry. This example illustrates that an individual needs what in order to perform well?

Accepted Answer

A)  ability and technical skills 
B)  motivation to perform 
C)  supportive work context 
D)  adequate compensation 
E)  feedback from superiors 
A)  ability and technical skills 
B)  motivation to perform 
C)  supportive work context 
D)  adequate compensation 
E)  feedback from superiors

Question 20

Much of the compensation of traders at Synalco, a metals trading company, is in the form of stock options. The amount of options distributed is based on the company's net profits. What sort of compensation plan is this?

Accepted Answer

A)  profit sharing 
B)  gainsharing 
C)  merit based 
D)  ESOP 
E)  employee ownership 
A)  profit sharing 
B)  gainsharing 
C)  merit based 
D)  ESOP 
E)  employee ownership

Skill-based pay encourages employees to concentrate on one or two highly desirable skills.

Why would an employee choose a flexible spending plan over a standard modular plan?

Piece-rate wages are a traditional form of variable pay compensation.

According to the job characteristics model, which of the following results in the maximum internal rewards for an individual?

One of the most expensive motivation programs is that which recognizes an employee's superior performance.

What term is used for a participative process that uses the entire capacity of employees and is designed to encourage increased commitment to the organization's success?

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Profit-sharing programs may be direct cash outlays or allocations of stock options.

What are modular benefit plans?

How is gainsharing an improvement on profit sharing?

Job enrichment increases the degree to which the worker controls the ________.

Which of the following countries has the highest rate of telecommuting in the world?

Participative management implies joint decision making and equal decision-making roles.

What is the goal of representative participation?

Why are flexible benefit plans consistent with expectancy theory's thesis?

What is another term for cross-training?

Much of the compensation of traders at Synalco, a metals trading company, is in the form of stock options. The amount of options distributed is based on the company's net profits. What sort of compensation plan is this?

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 8: Motivation: From Concept to Applications

Skill-based pay encourages employees to concentrate on one or two highly desirable skills.

Why would an employee choose a flexible spending plan over a standard modular plan?

Piece-rate wages are a traditional form of variable pay compensation.

According to the job characteristics model, which of the following results in the maximum internal rewards for an individual?

One of the most expensive motivation programs is that which recognizes an employee's superior performance.

What term is used for a participative process that uses the entire capacity of employees and is designed to encourage increased commitment to the organization's success?

An arrangement that allows two or more individuals to split a traditional 40-hour-a-week job is called ________.

Profit-sharing programs may be direct cash outlays or allocations of stock options.

What are modular benefit plans?

How is gainsharing an improvement on profit sharing?

Job enrichment increases the degree to which the worker controls the ________.

Which of the following countries has the highest rate of telecommuting in the world?

Participative management implies joint decision making and equal decision-making roles.

What is the goal of representative participation?

Why are flexible benefit plans consistent with expectancy theory's thesis?

What is another term for cross-training?

Much of the compensation of traders at Synalco, a metals trading company, is in the form of stock options. The amount of options distributed is based on the company's net profits. What sort of compensation plan is this?

What Is Organizational Behavior

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters