Question 1

There's an increasing blurring between the work and nonwork time.

Accepted Answer

A) True 
 B)False

Question 2

Research conducted by Luthans supports the belief that promotions are based on performance.

Accepted Answer

A) True 
 B)False

Question 3

________ blends concepts from psychology and sociology and focuses on the influence people have on one another.

Accepted Answer

A)  Corporate strategy 
B)  Anthropology 
C)  Political science 
D)  Social psychology 
E)  Archaeology 
A)  Corporate strategy 
B)  Anthropology 
C)  Political science 
D)  Social psychology 
E)  Archaeology

Question 4

Technical skills encompass the ability to ________.

Accepted Answer

A)  analyze and diagnose complex situations 
B)  exchange information and control complex situations 
C)  apply specialized knowledge or expertise 
D)  initiate and oversee complex projects 
E)  communicate effectively with others 
A)  analyze and diagnose complex situations 
B)  exchange information and control complex situations 
C)  apply specialized knowledge or expertise 
D)  initiate and oversee complex projects 
E)  communicate effectively with others

Question 5

Josef Nobles has been a manager at Mountain Chemicals for five years. Hired for his expertise in project accounting, he rose quickly through the ranks and is now the head of the accounting and finance department. Josef is viewed as the rising star in the organization by his superiors.
-Given the information we have, Mr. Nobles would probably be categorized by Luthans as what type of manager?

Accepted Answer

A)  effective 
B)  efficient 
C)  successful 
D)  productive 
E)  type A 
A)  effective 
B)  efficient 
C)  successful 
D)  productive 
E)  type A

Question 6

Imagine that Kristen McKay is a manager at a company specializing in bread and bread-baking paraphernalia. Kristen performs all the normal management functions outlined in your textbook. 
-When Ms. McKay compares projected sales to actual sales in her department, she is performing the ________ function of management.

Accepted Answer

A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  reacting 
A)  planning 
B)  organizing 
C)  leading 
D)  controlling 
E)  reacting

Question 7

Which of the following is least likely to be considered a manager?

Accepted Answer

A)  an administrator in charge of fund-raising activities in a non-profit organization 
B)  a lieutenant leading an infantry platoon 
C)  a doctor who acts as head of the physiotherapy department at a public hospital 
D)  the mayor of a large city 
E)  an IT technician who enables communication between all of a company's employees 
A)  an administrator in charge of fund-raising activities in a non-profit organization 
B)  a lieutenant leading an infantry platoon 
C)  a doctor who acts as head of the physiotherapy department at a public hospital 
D)  the mayor of a large city 
E)  an IT technician who enables communication between all of a company's employees

Question 8

OB researchers cannot offer reasonably accurate explanations of human behavior since people act very differently in similar situations.

Accepted Answer

A) True 
 B)False

Question 9

An organization that is productive must be both effective and efficient.

Accepted Answer

A) True 
 B)False

Question 10

Situations where an individual is required to define right and wrong conduct are termed ________.

Accepted Answer

A)  diversity issues 
B)  human resource problems 
C)  ethical dilemmas 
D)  loyalty situations 
E)  social puzzles 
A)  diversity issues 
B)  human resource problems 
C)  ethical dilemmas 
D)  loyalty situations 
E)  social puzzles

Question 11

Which of the following has only recently been considered a primary dependent variable in organizational behavior?

Accepted Answer

A)  productivity 
B)  absenteeism 
C)  turnover 
D)  job satisfaction 
E)  organizational citizenship behavior 
A)  productivity 
B)  absenteeism 
C)  turnover 
D)  job satisfaction 
E)  organizational citizenship behavior

Question 12

What was the most significant change in the U.S. labor force during the last half of the twentieth century?

Accepted Answer

A)  substantial decreases in the number of workers who are under 55 
B)  increases in the percentage of U.S. citizens of Hispanic origin 
C)  increasing numbers of African-Americans at all levels within the workforce 
D)  the steady increase in the percentage of workers that are men 
E)  the rapid increase in the percentage of workers that are women 
A)  substantial decreases in the number of workers who are under 55 
B)  increases in the percentage of U.S. citizens of Hispanic origin 
C)  increasing numbers of African-Americans at all levels within the workforce 
D)  the steady increase in the percentage of workers that are men 
E)  the rapid increase in the percentage of workers that are women

Question 13

How have the fields of psychology and sociology contributed to our understanding of organizational behavior?

Accepted Answer

Psychology seeks to measure, explain, an

Question 14

You are bringing together faculty from different behavioral disciplines to author a new textbook in organizational behavior. Represented are professors from psychology, sociology, social psychology, anthropology, political science, and industrial engineering.
-The faculty member from ________ should furnish information about personality, learning, and motivation.

Accepted Answer

A)  sociology 
B)  psychology 
C)  anthropology 
D)  political science 
E)  industrial engineering 
A)  sociology 
B)  psychology 
C)  anthropology 
D)  political science 
E)  industrial engineering

Question 15

Which of the following would not be considered an organization?

Accepted Answer

A)  a church 
B)  a university 
C)  a military unit 
D)  all adults in a given community 
E)  an elementary school 
A)  a church 
B)  a university 
C)  a military unit 
D)  all adults in a given community 
E)  an elementary school

Question 16

The six key dependent variables relevant to OB on the contingency model to help explain the complexities of organizational behavior are ________.

Accepted Answer

A)  productivity, absence, turnover, deviant workplace behavior, citizenship, and satisfaction 
B)  human resources, turnover, structure, culture, leadership, and trust 
C)  decision making, stress, citizenship, conflict, teams, and politics 
D)  biography, personality, emotions, perception, motivation, and ability 
E)  input, values, emotions, perception, attitude, and decision-making 
A)  productivity, absence, turnover, deviant workplace behavior, citizenship, and satisfaction 
B)  human resources, turnover, structure, culture, leadership, and trust 
C)  decision making, stress, citizenship, conflict, teams, and politics 
D)  biography, personality, emotions, perception, motivation, and ability 
E)  input, values, emotions, perception, attitude, and decision-making

Question 17

Fred Luthans wanted to look at management from a different perspective. He wanted to see what management qualities are needed ________.

Accepted Answer

A)  to produce quality work 
B)  to attain quality employees 
C)  to attain high pay 
D)  to be quickly promoted 
E)  to show economic returns 
A)  to produce quality work 
B)  to attain quality employees 
C)  to attain high pay 
D)  to be quickly promoted 
E)  to show economic returns

Question 18

Managers need to have three essential skills in order to reach their goals. What are these skills?

Accepted Answer

A)  technical, decisional and interpersonal 
B)  technical, human, and conceptual 
C)  interpersonal, informational and decisional 
D)  conceptual, communication and networking 
E)  human, informational and communication 
A)  technical, decisional and interpersonal 
B)  technical, human, and conceptual 
C)  interpersonal, informational and decisional 
D)  conceptual, communication and networking 
E)  human, informational and communication

Question 19

The difference between the amount of rewards workers receive and the amount they believe they should receive is termed job satisfaction.

Accepted Answer

A) True 
 B)False

Question 20

________ is discretionary behavior that is not part of an employee's formal job requirement, but that promotes the effective functioning of the organization.

Accepted Answer

A)  Productivity 
B)  Motivation 
C)  Organizational citizenship 
D)  Organizational behavior 
E)  Corporate strategy 
A)  Productivity 
B)  Motivation 
C)  Organizational citizenship 
D)  Organizational behavior 
E)  Corporate strategy

There's an increasing blurring between the work and nonwork time.

Research conducted by Luthans supports the belief that promotions are based on performance.

________ blends concepts from psychology and sociology and focuses on the influence people have on one another.

Technical skills encompass the ability to ________.

Which of the following is least likely to be considered a manager?

OB researchers cannot offer reasonably accurate explanations of human behavior since people act very differently in similar situations.

An organization that is productive must be both effective and efficient.

Situations where an individual is required to define right and wrong conduct are termed ________.

Which of the following has only recently been considered a primary dependent variable in organizational behavior?

What was the most significant change in the U.S. labor force during the last half of the twentieth century?

How have the fields of psychology and sociology contributed to our understanding of organizational behavior?

Which of the following would not be considered an organization?

The six key dependent variables relevant to OB on the contingency model to help explain the complexities of organizational behavior are ________.

Fred Luthans wanted to look at management from a different perspective. He wanted to see what management qualities are needed ________.

Managers need to have three essential skills in order to reach their goals. What are these skills?

The difference between the amount of rewards workers receive and the amount they believe they should receive is termed job satisfaction.

________ is discretionary behavior that is not part of an employee's formal job requirement, but that promotes the effective functioning of the organization.

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters

Exam 1: What Is Organizational Behavior

There's an increasing blurring between the work and nonwork time.

Research conducted by Luthans supports the belief that promotions are based on performance.

________ blends concepts from psychology and sociology and focuses on the influence people have on one another.

Technical skills encompass the ability to ________.

Which of the following is least likely to be considered a manager?

OB researchers cannot offer reasonably accurate explanations of human behavior since people act very differently in similar situations.

An organization that is productive must be both effective and efficient.

Situations where an individual is required to define right and wrong conduct are termed ________.

Which of the following has only recently been considered a primary dependent variable in organizational behavior?

What was the most significant change in the U.S. labor force during the last half of the twentieth century?

How have the fields of psychology and sociology contributed to our understanding of organizational behavior?

Which of the following would not be considered an organization?

The six key dependent variables relevant to OB on the contingency model to help explain the complexities of organizational behavior are ________.

Fred Luthans wanted to look at management from a different perspective. He wanted to see what management qualities are needed ________.

Managers need to have three essential skills in order to reach their goals. What are these skills?

The difference between the amount of rewards workers receive and the amount they believe they should receive is termed job satisfaction.

________ is discretionary behavior that is not part of an employee's formal job requirement, but that promotes the effective functioning of the organization.

Foundations of Individual Behavior

Attitudes and Job Satisfaction

Emotions and Moods

Personality and Values

Perception and Individual Decision Making

Basic Motivation Concepts

Motivation: From Concept to Applications

Foundations of Group Behavior

Understanding Work Teams

Communication

Basic Approaches to Leadership

Power and Politics

Conflict and Negotiation

Foundations of Organization Structure

Organizational Culture

Human Resource Policies and Practices

Organizational Change and Stress Management

Filters