Question 1

Fritz Heider,the founder of attribution theory,proposed that behavior can be attributed to:

Accepted Answer

A)  internal factors or external factors within the environment. 
B)  strengths or weaknesses of a person. 
C)  internal factors within a person or to external factors within the environment. 
D)  semantic memory or event memory of a person. 
E)  internal factors or external factors within the person. 
A)  internal factors or external factors within the environment. 
B)  strengths or weaknesses of a person. 
C)  internal factors within a person or to external factors within the environment. 
D)  semantic memory or event memory of a person. 
E)  internal factors or external factors within the person.

Question 2

Brittani believes that she has always performed at her best at World Class Computers.She has also received the best performance ratings from her manager year on year.However,she has not been promoted for the last six years in spite of many of her male counterparts being promoted.Brittani's case is an example of the:

Accepted Answer

A)  self-serving bias. 
B)  glass ceiling. 
C)  contrast effect. 
D)  fundamental attribution bias. 
E)  recency effect. 
A)  self-serving bias. 
B)  glass ceiling. 
C)  contrast effect. 
D)  fundamental attribution bias. 
E)  recency effect.

Question 3

In the social information processing model,a person "retrieves" social information before retaining it.

Accepted Answer

A) True 
 B)False

Question 4

From 2000 to 2050,one of the following groups will account for the greatest net percentage increase in new workers in the U.S.Which one?

Accepted Answer

A)  Hispanics 
B)  African-Americans 
C)  Asian-Americans 
D)  Native Americans 
E)  Caucasians 
A)  Hispanics 
B)  African-Americans 
C)  Asian-Americans 
D)  Native Americans 
E)  Caucasians

Question 5

_____ means that a person performs a certain task the same way,time after time.

Accepted Answer

A)  High consensus 
B)  Low consensus 
C)  High distinctiveness 
D)  High consistency 
E)  Low consistency 
A)  High consensus 
B)  Low consensus 
C)  High distinctiveness 
D)  High consistency 
E)  Low consistency

Question 6

_____ focuses on achieving equality of opportunity in an organization.

Accepted Answer

A)  Self-serving bias 
B)  Central tendency 
C)  Contrast effect 
D)  Affirmative action 
E)  The fundamental attribution error 
A)  Self-serving bias 
B)  Central tendency 
C)  Contrast effect 
D)  Affirmative action 
E)  The fundamental attribution error

Question 7

Ethnocentrism:

Accepted Answer

A)  manifests itself in the belief that differences are viewed as weaknesses. 
B)  represents the feeling that one's cultural rules and norms are more appropriate than the rules and norms of another culture. 
C)  is associated with the lack of opportunities for diverse employees to get the type of work assignments that qualify them for senior management positions. 
D)  leads to subtle resistance that shows up in the form of complaints and negative attitudes. 
E)  states that women and people of color are excluded from organizational networks. 
A)  manifests itself in the belief that differences are viewed as weaknesses. 
B)  represents the feeling that one's cultural rules and norms are more appropriate than the rules and norms of another culture. 
C)  is associated with the lack of opportunities for diverse employees to get the type of work assignments that qualify them for senior management positions. 
D)  leads to subtle resistance that shows up in the form of complaints and negative attitudes. 
E)  states that women and people of color are excluded from organizational networks.

Question 8

Research reveals that individuals can be trained to be more accurate raters of performance.

Accepted Answer

A) True 
 B)False

Question 9

Stereotyping begins by categorizing people into groups according to various criteria.

Accepted Answer

A) True 
 B)False

Question 10

How does information about the three dimensions of behavior lead to internal or external attributions?

Accepted Answer

Psychologist Harold Kelley hypothesized

Question 11

Explain how inaccurate prejudices and stereotypes could act as barriers to managing diversity.

Accepted Answer

The "inaccurate stereotypes and prejudic

Question 12

Which of the following dimensions of behavior is determined by comparing a person's behavior on one task with his/her behavior on other tasks?

Accepted Answer

A)  Distinctiveness 
B)  Consensus 
C)  Accuracy 
D)  Consistency 
E)  Fairness 
A)  Distinctiveness 
B)  Consensus 
C)  Accuracy 
D)  Consistency 
E)  Fairness

Question 13

ISTA Airlines has had the worst record of flight arrivals.It is always late.However,because of the on-time or early arrival of all flights of ISTA Airlines in the last two weeks of November,Igor,the airline analyst at CBA Investments,rated the airline very favorably on arrival times in the annual report that he publishes every December.Igor seems to be exhibiting which of the following perceptual errors?

Accepted Answer

A)  Self-serving bias 
B)  Central tendency 
C)  Contrast effect 
D)  Recency effect 
E)  Halo 
A)  Self-serving bias 
B)  Central tendency 
C)  Contrast effect 
D)  Recency effect 
E)  Halo

Question 14

Whenever Molly heard the song "Summer Of '69," it brought back memories of her first date with her husband when they had been to 'The Soul Café,' with the song playing in the background.Which of the following compartments of the long-term memory is this information most likely to be stored in?

Accepted Answer

A)  Event memory 
B)  Semantic memory 
C)  Explicit memory 
D)  Person memory 
E)  External memory 
A)  Event memory 
B)  Semantic memory 
C)  Explicit memory 
D)  Person memory 
E)  External memory

Question 15

_____ refers to a personal characteristic that leads an individual to consistently evaluate other people or objects in an extremely positive fashion.

Accepted Answer

A)  Leniency 
B)  Central tendency 
C)  Contrast effect 
D)  Recency effect 
E)  Halo 
A)  Leniency 
B)  Central tendency 
C)  Contrast effect 
D)  Recency effect 
E)  Halo

Question 16

_____ represents the multitude of individual differences and similarities that exist among people.

Accepted Answer

A)  Self-serving bias 
B)  Central tendency 
C)  Contrast effects 
D)  Fundamental attribution bias 
E)  Diversity 
A)  Self-serving bias 
B)  Central tendency 
C)  Contrast effects 
D)  Fundamental attribution bias 
E)  Diversity

Question 17

Managers tend to disproportionately attribute behaviors to internal causes.

Accepted Answer

A) True 
 B)False

Question 18

_____ entails enabling people to perform up to their maximum potential.

Accepted Answer

A)  Affirmative action 
B)  Central tendency 
C)  Managing diversity 
D)  Glass ceiling 
E)  Perception 
A)  Affirmative action 
B)  Central tendency 
C)  Managing diversity 
D)  Glass ceiling 
E)  Perception

Question 19

The _____ represents one's tendency to take more personal responsibility for success than for failure.

Accepted Answer

A)  self-serving bias 
B)  glass ceiling 
C)  contrast effect 
D)  fundamental attribution bias 
E)  recency effect 
A)  self-serving bias 
B)  glass ceiling 
C)  contrast effect 
D)  fundamental attribution bias 
E)  recency effect

Question 20

The _____ reflects one's tendency to attribute another person's behavior to his/her personal characteristics,as opposed to situational factors.

Accepted Answer

A)  central tendency effect 
B)  self-serving bias 
C)  fundamental attribution bias 
D)  recency effect 
E)  leniency effect 
A)  central tendency effect 
B)  self-serving bias 
C)  fundamental attribution bias 
D)  recency effect 
E)  leniency effect

Fritz Heider,the founder of attribution theory,proposed that behavior can be attributed to:

In the social information processing model,a person "retrieves" social information before retaining it.

From 2000 to 2050,one of the following groups will account for the greatest net percentage increase in new workers in the U.S.Which one?

_____ means that a person performs a certain task the same way,time after time.

_____ focuses on achieving equality of opportunity in an organization.

Ethnocentrism:

Research reveals that individuals can be trained to be more accurate raters of performance.

Stereotyping begins by categorizing people into groups according to various criteria.

How does information about the three dimensions of behavior lead to internal or external attributions?

Explain how inaccurate prejudices and stereotypes could act as barriers to managing diversity.

Which of the following dimensions of behavior is determined by comparing a person's behavior on one task with his/her behavior on other tasks?

Whenever Molly heard the song "Summer Of '69," it brought back memories of her first date with her husband when they had been to 'The Soul Café,' with the song playing in the background.Which of the following compartments of the long-term memory is this information most likely to be stored in?

_____ refers to a personal characteristic that leads an individual to consistently evaluate other people or objects in an extremely positive fashion.

_____ represents the multitude of individual differences and similarities that exist among people.

Managers tend to disproportionately attribute behaviors to internal causes.

_____ entails enabling people to perform up to their maximum potential.

The _____ represents one's tendency to take more personal responsibility for success than for failure.

The _____ reflects one's tendency to attribute another person's behavior to his/her personal characteristics,as opposed to situational factors.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters

Exam 4: Understanding Social Perception and Managing Diversity

Fritz Heider,the founder of attribution theory,proposed that behavior can be attributed to:

In the social information processing model,a person "retrieves" social information before retaining it.

From 2000 to 2050,one of the following groups will account for the greatest net percentage increase in new workers in the U.S.Which one?

_____ means that a person performs a certain task the same way,time after time.

_____ focuses on achieving equality of opportunity in an organization.

Ethnocentrism:

Research reveals that individuals can be trained to be more accurate raters of performance.

Stereotyping begins by categorizing people into groups according to various criteria.

How does information about the three dimensions of behavior lead to internal or external attributions?

Explain how inaccurate prejudices and stereotypes could act as barriers to managing diversity.

Which of the following dimensions of behavior is determined by comparing a person's behavior on one task with his/her behavior on other tasks?

Whenever Molly heard the song "Summer Of '69," it brought back memories of her first date with her husband when they had been to 'The Soul Café,' with the song playing in the background.Which of the following compartments of the long-term memory is this information most likely to be stored in?

_____ refers to a personal characteristic that leads an individual to consistently evaluate other people or objects in an extremely positive fashion.

_____ represents the multitude of individual differences and similarities that exist among people.

Managers tend to disproportionately attribute behaviors to internal causes.

_____ entails enabling people to perform up to their maximum potential.

The _____ represents one's tendency to take more personal responsibility for success than for failure.

The _____ reflects one's tendency to attribute another person's behavior to his/her personal characteristics,as opposed to situational factors.

Needed: People-Centered Managers and Workplaces

Organizational Culture, Socialization, and Mentoring

Developing Global Managers

Appreciating Individual Differences: Intelligence, ability, personality, core Self-Evaluations, attitudes, and Emotions

Motivation I: Needs, Job Design, and Satisfaction

Motivation Ii: Equity, Expectancy, and Goal Setting

Improving Performance With Feedback, Rewards, and Positive Reinforcement

Effective Groups and Teams

Making Decisions

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Power, and Politics: an Organizational Survival Kit

Leadership

Designing Effective Organizations

Managing Change and Organizational Learning

Filters