Exam 12: Project Monitoring and Control, Part II

Variable sampling rates the result on a continuous scale, measuring the degree of conformity.

Monitoring and controlling risks is a continuous monitoring process for all previously identified risks and for any new risks.

A cause-and-effect analysis-also called an Pareto diagram after the creator of the technique or a fishbone diagram based on what the final diagram resembles-is used when a problem or issue has been discovered and you need to determine its root cause so that the most appropriate actions can be taken.

The tools used to monitor and control project quality ________ display collected statistical results, helping a project team measure variances to aid in the continuous process of improving the quality of a product.

________ attempts to keep errors out of a process.

In the continuous quality cycle for improvement-Plan, Do, Study, Act- the ________ processes refer to the quality monitoring and control functions.

The quality ________ process involves monitoring specific project results (artifacts) identified during the planning phase of a project to determine whether they comply with the relevant quality standards and identifying ways to eliminate causes of unsatisfactory results.

Each executive is responsible for monitoring trigger conditions and updating the team on the status of mitigation strategies and their effectiveness.

Three tools used to monitor and control project quality are: cause-and-effect analysis, process control charts, and Pareto analysis.

Throughout the history of IT projects, when money is running short or time is running out and the project must be completed, the quality of the end product is often sacrificed.

Describe the different components of the fishbone diagram and the process and steps to create the drawing.

In the continuous quality cycle for improvement-Plan, Do, Study, Act- the Plan and Act processes refer to the quality monitoring and control functions.

The Pareto principle states that 20 percent of the impact of a problem will show up in 80 percent of the causes.

________ sampling looks at whether the collected result conforms to defined standards at a point in time.

Each risk owner is responsible for monitoring ________ conditions and updating the team on the status of mitigation strategies and their effectiveness.

Decisions concerning project changes must be based on accurate data, so it is extremely important for a project manager to make it as easy as possible to collect the data by ________ as much of it as possible.

The triple constraint of project management includes the scope of what is to be produced, the time it should take, and the cost of producing the product or service the project was initiated to create. A fourth item that also constrains all IT projects is resources.

A contract or seller ________ system needs to be in place to handle all changes to the contract and/or deliverables requested.

A benefit of control chart analysis is that it helps determine whether variability is attributable to something that can be fixed or some random set of variables based on chance alone.

Prevention attempts to keep errors out of a process, whereas ________ attempts to keep errors from reaching the final customer.