Exam 12: Project Monitoring and Control, Part II

A Pareto diagram is a bar chart that displays, by frequency and in descending order, the most important errors.

________ attempts to keep errors from reaching the final customer.

Describe the different components of the control chart, and explain at least three possibilities for interpreting various kinds of patterns or runs on the control chart.

Inspection attempts to keep errors out of a process, whereas prevention attempts to keep errors from reaching the final customer.

________ sampling rates the result on a continuous scale, measuring the degree of conformity.

Which of the following is NOT one of the three tools used to monitor and control project quality?

A ________ is used to prevent problems before they become major issues as opposed to inspecting a final product to find issues.

SWOT analysis helps determine whether the process variability and the process average result are at stable (acceptable) levels and whether one or both are out of control (unacceptable).

Getting the sample size right is extremely important because choosing too many samples is a waste of time and money, and choosing too few will not yield accurate information.

The ________ process involves the collection of project- and product-related data and the distribution of performance information to stakeholders.

The contract change control system should include procedures for handling any changes to deliverables, completing tracking of the change request and associated implications for cost and schedule, handling dispute resolutions, and getting required approvals to enact any contractual change.

In the ________ diagram, each of the rectangular boxes represents a major category of suspicion.

Getting the sample ________ right is extremely important because choosing too many samples is a waste of time and money, and choosing too few will not yield accurate information.

The ________ process is carried out by both a seller and a buyer to make sure each party meets the respective contractual obligations.

Throughout the history of IT projects, when money is running short or time is running out and the project must be completed, the ________ of the end product is often sacrificed.

A control chart is used to prevent problems before they become major issues as opposed to inspecting a final product to find issues.

The ________ of project management includes the scope of what is to be produced, the time it should take, and the cost of producing the product or service the project was initiated to create.

The performance reporting process involves the collection of project- and product-related data and the distribution of performance information to management only.

The process to create the Pareto drawing is relatively simple and is generally done during a group brainstorming session.

The ________ a team chooses to monitor and control vary from project to project.