Exam 12: Decision Making, Learning, Knowledge Management, and Information Technology

A manager catches an employee coming in late for work, and therefore decides that a new company-wide policy regarding work timings should be implemented in order to improve productivity. Which of the following cognitive biases is being experienced by this manager?

(Multiple Choice)

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Question 61

Which of the following statements is true regarding the unstructured model of decision-making?

(Multiple Choice)

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Question 62

The bias toward escalation of commitment is reinforced by a(n) ________ approach to decision-making.

(Multiple Choice)

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Question 63

Nonprogrammed decisions are ________.

(Multiple Choice)

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Question 64

The design of a(n) ________ structure facilitates exploitative learning.

(Multiple Choice)

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Question 65

Generally, programmed decision-making is used by the organizations to find solutions to changing and uncertain conditions.

(True/False)

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Question 66

Exploration is a more radical learning strategy than exploitation.

(True/False)

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Question 67

Which of the following statements is true regarding a circle configuration of a top-management team?

(Multiple Choice)

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Question 68

Escalation of commitment is a cognitive bias that leads managers to form judgments based on small and unrepresentative samples.

(True/False)

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Question 69

What are the two principal types of organizational learning strategies proposed by James March?

(Essay)

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Question 70

Exploitation involves organizational members searching for and experimenting with new kinds or forms of organizational activities and procedures to increase effectiveness.

(True/False)

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Question 71

An organization is most likely to pursue a personalization approach to knowledge management when ________.

(Multiple Choice)

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Question 72

________ is a cognitive bias that causes managers to overestimate the extent to which they can manipulate the outcomes of an action.

(Multiple Choice)

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Question 73

Which of the following statements is true regarding a wheel configuration of a top-management team?

(Multiple Choice)

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Question 74

A manager at an automobile plant had two suppliers that delivered defective parts. She now thinks that all suppliers are unreliable. Which of the following cognitive biases is being experienced by this manager?

(Multiple Choice)

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Question 75

A top-level manager in an organization thinks that he is the only person in the organization who can oversee global expansion. Which of the following cognitive biases is being experienced by this manager?

(Multiple Choice)

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Question 76

Programmed decisions are ________.

(Multiple Choice)

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Question 77

Exploration involves organizational members learning ways to refine and improve existing organizational activities and procedures to increase effectiveness.

(True/False)

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Question 78

The rational model of decision-making assumes that managers are aware of all alternative courses of action and their consequences.

(True/False)

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Question 79

The Carnegie model offers a more accurate description of how decision-making takes place in an organization than does the rational model.

(True/False)

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Question 80

Showing 61 - 80 of 106

A manager catches an employee coming in late for work, and therefore decides that a new company-wide policy regarding work timings should be implemented in order to improve productivity. Which of the following cognitive biases is being experienced by this manager?

Which of the following statements is true regarding the unstructured model of decision-making?

The bias toward escalation of commitment is reinforced by a(n) ________ approach to decision-making.

Nonprogrammed decisions are ________.

The design of a(n) ________ structure facilitates exploitative learning.

Generally, programmed decision-making is used by the organizations to find solutions to changing and uncertain conditions.

Exploration is a more radical learning strategy than exploitation.

Which of the following statements is true regarding a circle configuration of a top-management team?

Escalation of commitment is a cognitive bias that leads managers to form judgments based on small and unrepresentative samples.

What are the two principal types of organizational learning strategies proposed by James March?

Exploitation involves organizational members searching for and experimenting with new kinds or forms of organizational activities and procedures to increase effectiveness.

An organization is most likely to pursue a personalization approach to knowledge management when ________.

________ is a cognitive bias that causes managers to overestimate the extent to which they can manipulate the outcomes of an action.

Which of the following statements is true regarding a wheel configuration of a top-management team?

A manager at an automobile plant had two suppliers that delivered defective parts. She now thinks that all suppliers are unreliable. Which of the following cognitive biases is being experienced by this manager?

A top-level manager in an organization thinks that he is the only person in the organization who can oversee global expansion. Which of the following cognitive biases is being experienced by this manager?

Programmed decisions are ________.

Exploration involves organizational members learning ways to refine and improve existing organizational activities and procedures to increase effectiveness.

The rational model of decision-making assumes that managers are aware of all alternative courses of action and their consequences.

The Carnegie model offers a more accurate description of how decision-making takes place in an organization than does the rational model.

Organizations and Organizational Effectiveness

Stakeholders, Managers, and Ethics

Organizing in a Changing Global Environment

Basic Challenges of Organizational Design

Designing Organizational Structure: Authority and Control

Designing Organizational Structure: Specialization and Coordination

Creating and Managing Organizational Culture

Organizational Design and Strategy in a Changing Global Environment

Organizational Design, Competences, and Technology

Types and Forms of Organizational Change

Organizational Transformations: Birth, Growth, Decline, and Death

Innovation, Intrapreneurship, and Creativity

Managing Conflict, Power, and Politics

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