Exam 3: Planning and Decision Making

In the context of communication media, which of the following is a similarity between Twitter and Facebook?

When a message begins with the major idea, the sequence of ideas is called deductive.

Which of the following is a result of gaining firsthand knowledge of the audience before writing a message?

Briefly describe the effectiveness of Twitter, Facebook, and LinkedIn as communication media.

In the communication process, outlining should be completed prior to writing.

In the process of selecting an outline for a message, which of the following steps should take place before predicting the reaction of the audience?

The best channel for conveying large amounts of information is generally an oral one.

Identify a true statement about nonverbal communication.

Ray Muller, a renowned physicist, is addressing a gathering of physics students from different parts of the world. While delivering his speech, which of the following audience characteristics should Ray Muller consider?

Which of the following techniques should a sender follow to communicate ethically and responsibly?

Zelda is the founder of Green House, a non-governmental organization for orphans. As the non-governmental organization was nearing bankruptcy, Zelda decided to write emails requesting business owners and major corporations in the city for donations. She drafted two different emails-one for addressing small businesses and another for multinational corporations for the same purpose. In this scenario, which of the following audience characteristics did Zelda take into consideration while drafting two different emails?

List and discuss any four guidelines that need to be followed for communicating ethically and responsibly with an audience.

Discuss the five common bases for determining the sequence of minor ideas that accompany the major idea.

Patrick prepares a presentation for a research paper that begins with the major idea. He then realizes that the topic could be antagonizing and may not please his audience. In this scenario, which of the following outlining approaches should Patrick use?

Which of the following is considered an expensive channel of communication for business users?

In a discussion of communication, the word _____ means the act of dividing a topic into parts and arranging them in an appropriate sequence.

Written defamatory remarks are referred to as _____.

In the context of the Competing Values Framework, which of the following is true of adhocracy culture?

Which of the following is true of the telephone as a communication medium?

Which of the following is a difference between communicating through a Web page and the telephone?