Exam 6: Positive Discipline

It is _____ acceptable to discipline an employee in public.

Employees learn about the rules of conduct that they will be expected to follow from a number of sources within the company. Which of the following usually is NOT one of these?

The supervisor should always take quick action in disciplinary situations in order to make an example of the offender.

What is the difference between the fight and flight approaches to unfair treatment in the workplace?

Sal is a wonderful employee, who has a long history with the organization, and can usually be counted on to get his work done on time. Paul, his supervisor, has noticed that Sal has demonstrated some attitude problems over the past several months accompanied by a diminished work output. Paul has given Sal some oral warnings about his behavior to no avail. Paul does not wish to further discipline Sal, but knows that something needs to be done. What other alternative is available for Paul to use?

The hot stove rule does not believe in advance warning because immediate action must be taken when violations occur.

Randy's supervisor has given him a written reprimand for a violation of workplace rules; by this we can infer that Randy's infraction was minor but repetitive or was a more serious infraction that has occurred for the first time.

Positive self-discipline is when employees regulate their behavior out of self-interest.

The right to appeal a disciplinary action is merely a formality and not a privilege.

One of the drawbacks of the disciplinary layoff is that the loss of a trained worker may hurt production.

Timothy arrives at work two hours late because his car wouldn't start. If his company has a no-fault attendance policy, he will not be disciplined for being late if he provides his supervisor with a note from his mechanic verifying his story.

List the six steps of progressive disciplinary action cited in the text, in order of increasing severity. Which of these action is an organization LEAST likely to take against an employee? Why?

Employees at the departmental level will take most of their cues for self-discipline from their supervisors and managers.

When a situation arises, before doing anything else the supervisor should investigate what happened and why.

Employment-at-will is the legal concept that employers can dismiss employees at any time and for any reason, except for unlawful discrimination and contractual or other restrictions.

Employees at the department level will take most of their cues for self-discipline from:

Carlos has just resolved three different disciplinary cases involving tardiness issues with three different employees. Each employee was given a different disciplinary action. One employee received a written warning, one employee received an informal talk, and another received suspension or layoff. Which of the following circumstances would warrant such action on the part of Carlos?

Which of the following violates the principle of just cause?

No-fault attendance policies do not take into consideration any excuses for being absent to work.

An employee who states, "I'll show them--they can take this job and shove it!" is demonstrating the flight approach to unfair treatment.