Question 1

Working in a team generally delivers _____ results than working alone.

Accepted Answer

A)  Less favorable. 
B)  More favorable. 
C)  Extremely favorable. 
D)  Equal. 
A)  Less favorable. 
B)  More favorable. 
C)  Extremely favorable. 
D)  Equal. B

Question 2

A supervisor is an employee's primary contact with management.

Accepted Answer

A) True 
 B)False  True

Question 3

The staffing function is nothing more than selecting the right employees to complete the task.

Accepted Answer

A) True 
 B)False  False

Question 4

Guiding, teaching, and supervising employees are activities associated with:

Accepted Answer

A)  Staffing. 
B)  Leading. 
C)  Organizing. 
D)  Controlling. 
A)  Staffing. 
B)  Leading. 
C)  Organizing. 
D)  Controlling.

Question 5

Matthew has recently put a new plan for his department into place. He wants to make certain that the plan is working as was intended. He is conducting the managerial function of:

Accepted Answer

A)  Staffing. 
B)  Leading. 
C)  Organizing. 
D)  Controlling. 
A)  Staffing. 
B)  Leading. 
C)  Organizing. 
D)  Controlling.

Question 6

In the controlling function supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

Accepted Answer

A) True 
 B)False

Question 7

Tony and Scott know that they need to forge an alliance with Alicia, who is the smartest person in their department about how to get things done. What type of power does Alicia probably possess?

Accepted Answer

Alicia probably possesses expe

Question 8

Which of the following phrases is correct?

Accepted Answer

A)  "It's not what you know, it's who you know." 
B)  "All you need to do to become a good supervisor is read this text." 
C)  "Managerial skills are only important at the top management level." 
D)  "Managerial skills can be learned and developed." 
A)  "It's not what you know, it's who you know." 
B)  "All you need to do to become a good supervisor is read this text." 
C)  "Managerial skills are only important at the top management level." 
D)  "Managerial skills can be learned and developed."

Question 9

What is emotional intelligences? How can it help you?

Accepted Answer

Emotional intelligence is the

Question 10

Managers are expected to be innovators; therefore, they must demonstrate _____.

Accepted Answer

A)  Technical skills. 
B)  Conceptual skills. 
C)  Human relations skills. 
D)  Political skills. 
A)  Technical skills. 
B)  Conceptual skills. 
C)  Human relations skills. 
D)  Political skills.

Question 11

A supervisor's professional power depends to a greater extent on the follower's perceptions of that supervisor's knowledge, skill, and expertise.

Accepted Answer

A) True 
 B)False

Question 12

The acceptance theory of authority states that:

Accepted Answer

A)  The supervisor has the power and the right to issue directives in order to accomplish the tasks assigned to the department. 
B)  Managerial authority is not granted to an individual but rather to the position the individual holds at that time. 
C)  Managers do not have authority unless employees recognize and agree to it. 
D)  It is better for a supervisor not to display power or formal authority. 
A)  The supervisor has the power and the right to issue directives in order to accomplish the tasks assigned to the department. 
B)  Managerial authority is not granted to an individual but rather to the position the individual holds at that time. 
C)  Managers do not have authority unless employees recognize and agree to it. 
D)  It is better for a supervisor not to display power or formal authority.

Question 13

The primary managerial functions differ depending on the manager's level within the managerial hierarchy.

Accepted Answer

A) True 
 B)False

Question 14

Team-based organizational structures commonly focus on customer satisfaction, productivity, profitability, and continuous improvement.

Accepted Answer

A) True 
 B)False

Question 15

What are the two main requirements of any supervisory position, and which of these usually determines the effectiveness of a supervisor's performance?

Accepted Answer

The supervisor must have a goo

Question 16

Ernesto and Sam witnessed their co-worker, Dave, engaging in inappropriate behavior. They reported the incident to their supervisor, Tina, because she has the necessary _____ to deal with the issue.

Accepted Answer

A)  Authority. 
B)  Power. 
C)  Technical skills. 
D)  Evidence. 
A)  Authority. 
B)  Power. 
C)  Technical skills. 
D)  Evidence.

Question 17

Changing performance standards depending on the situation is part of which managerial function?

Accepted Answer

A)  Leading. 
B)  Coordinating. 
C)  Controlling. 
D)  Planning. 
A)  Leading. 
B)  Coordinating. 
C)  Controlling. 
D)  Planning.

Question 18

Arranging and distributing work among members of the work group to accomplish the organizatin's goals take place in the staffing function.

Accepted Answer

A) True 
 B)False

Question 19

Managers innovate; leaders administer.

Accepted Answer

A) True 
 B)False

Question 20

While cooperation is helpful and the lack of it could impede progress, its presence alone will not necessarily get the job done.

Accepted Answer

A) True 
 B)False

Working in a team generally delivers _____ results than working alone.

A supervisor is an employee's primary contact with management.

The staffing function is nothing more than selecting the right employees to complete the task.

Guiding, teaching, and supervising employees are activities associated with:

Matthew has recently put a new plan for his department into place. He wants to make certain that the plan is working as was intended. He is conducting the managerial function of:

In the controlling function supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

Tony and Scott know that they need to forge an alliance with Alicia, who is the smartest person in their department about how to get things done. What type of power does Alicia probably possess?

Which of the following phrases is correct?

What is emotional intelligences? How can it help you?

Managers are expected to be innovators; therefore, they must demonstrate _____.

A supervisor's professional power depends to a greater extent on the follower's perceptions of that supervisor's knowledge, skill, and expertise.

The acceptance theory of authority states that:

The primary managerial functions differ depending on the manager's level within the managerial hierarchy.

Team-based organizational structures commonly focus on customer satisfaction, productivity, profitability, and continuous improvement.

What are the two main requirements of any supervisory position, and which of these usually determines the effectiveness of a supervisor's performance?

Ernesto and Sam witnessed their co-worker, Dave, engaging in inappropriate behavior. They reported the incident to their supervisor, Tina, because she has the necessary _____ to deal with the issue.

Changing performance standards depending on the situation is part of which managerial function?

Arranging and distributing work among members of the work group to accomplish the organizatin's goals take place in the staffing function.

Managers innovate; leaders administer.

While cooperation is helpful and the lack of it could impede progress, its presence alone will not necessarily get the job done.

Supervising in Uncertain Times

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 2: The Managerial Functions

Working in a team generally delivers _____ results than working alone.

A supervisor is an employee's primary contact with management.

The staffing function is nothing more than selecting the right employees to complete the task.

Guiding, teaching, and supervising employees are activities associated with:

Matthew has recently put a new plan for his department into place. He wants to make certain that the plan is working as was intended. He is conducting the managerial function of:

In the controlling function supervisors evaluate performance to ensure actual performance is in line with intended performance and changes are made if outcomes are not being met.

Tony and Scott know that they need to forge an alliance with Alicia, who is the smartest person in their department about how to get things done. What type of power does Alicia probably possess?

Which of the following phrases is correct?

What is emotional intelligences? How can it help you?

Managers are expected to be innovators; therefore, they must demonstrate _____.

A supervisor's professional power depends to a greater extent on the follower's perceptions of that supervisor's knowledge, skill, and expertise.

The acceptance theory of authority states that:

The primary managerial functions differ depending on the manager's level within the managerial hierarchy.

Team-based organizational structures commonly focus on customer satisfaction, productivity, profitability, and continuous improvement.

What are the two main requirements of any supervisory position, and which of these usually determines the effectiveness of a supervisor's performance?

Ernesto and Sam witnessed their co-worker, Dave, engaging in inappropriate behavior. They reported the incident to their supervisor, Tina, because she has the necessary _____ to deal with the issue.

Changing performance standards depending on the situation is part of which managerial function?

Arranging and distributing work among members of the work group to accomplish the organizatin's goals take place in the staffing function.

Managers innovate; leaders administer.

While cooperation is helpful and the lack of it could impede progress, its presence alone will not necessarily get the job done.

Supervising in Uncertain Times

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters