Question 1

Juanita's supervisor, Stephen, has asked her for input on how to make the workplace more enjoyable. Stephen is practicing participative management.

Accepted Answer

A) True 
 B)False  True

Question 2

Three out of every four persons will be employed in the service-producing sector through at least the year 2016.

Accepted Answer

A) True 
 B)False  True

Question 3

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

Accepted Answer

A) True 
 B)False  True

Question 4

Compared to their parents, baby boomers tend to prefer work in teams and thrive when work rules are unambiguous.

Accepted Answer

A) True 
 B)False

Question 5

Henri Fayol identified planning, organizing, commanding, coordinating, and controlling as critical to managerial effectiveness.

Accepted Answer

A) True 
 B)False

Question 6

To provide a foundation for the type of corporate culture that is desired, companies develop mission statements and ethical codes statements.

Accepted Answer

A) True 
 B)False

Question 7

The functional management approach focuses on determining the most efficient ways to increase output and productivity.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following statements concerning supervisors is NOT true?

Accepted Answer

A)  Supervisors are considered to be mid-level managers within an organization. 
B)  Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing. 
C)  The work of supervisors requires professional and interpersonal skills. 
D)  It is typically the first management experience people obtain. 
A)  Supervisors are considered to be mid-level managers within an organization. 
B)  Managers expect supervisors to obtain better performance from their human resources in an environment that is constantly changing. 
C)  The work of supervisors requires professional and interpersonal skills. 
D)  It is typically the first management experience people obtain.

Question 9

As the number of low-level service industry jobs has grown in the U.S., the number of Americans who attend college has fallen.

Accepted Answer

A) True 
 B)False

Question 10

The fact that people will perform differently when being observed is known as the Hawthorne effect.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is considered to be one of the focal points of the Behavioral School of Management?

Accepted Answer

A)  Emphasis is placed on the functions that managers perform. 
B)  The importance of what motivates individual and group behavior in organizations is emphasized. 
C)  Mathematical models are the key issues that management is concerned with. 
D)  Managers analyze the tasks that are associated with each job in an effort to improve productivity. 
A)  Emphasis is placed on the functions that managers perform. 
B)  The importance of what motivates individual and group behavior in organizations is emphasized. 
C)  Mathematical models are the key issues that management is concerned with. 
D)  Managers analyze the tasks that are associated with each job in an effort to improve productivity.

Question 12

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Accepted Answer

A) True 
 B)False

Question 13

Flextime allows employees to choose their work schedules within certain limits, for example, instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.

Accepted Answer

A) True 
 B)False

Question 14

List at least five current workplace trends.

Accepted Answer

Continuing high cost of health care in t

Question 15

Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

Accepted Answer

A) True 
 B)False

Question 16

One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce.

Accepted Answer

A) True 
 B)False

Question 17

Conditional workers are part-time, temporary, or contract employees whose work is scheduled around the needs of the employer.

Accepted Answer

A) True 
 B)False

Question 18

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

Accepted Answer

U.S. production facilities are

Question 19

Regarding international business:

Accepted Answer

A)  Many U.S. firms may move production overseas because of low wages. 
B)  International opportunities for technically competent U.S. supervisors will decrease as countries develop their own management class. 
C)  Corporate culture is largely the same everywhere. 
D)  Supervisory techniques that work in the Untied States are almost always successful in other countries as well. 
A)  Many U.S. firms may move production overseas because of low wages. 
B)  International opportunities for technically competent U.S. supervisors will decrease as countries develop their own management class. 
C)  Corporate culture is largely the same everywhere. 
D)  Supervisory techniques that work in the Untied States are almost always successful in other countries as well.

Question 20

Giving employees the authority and responsibility to achieve objectives is known as

Accepted Answer

A)  Participative management 
B)  Autocratic management. 
C)  Empowerment 
D)  Two-tier management 
A)  Participative management 
B)  Autocratic management. 
C)  Empowerment 
D)  Two-tier management

Juanita's supervisor, Stephen, has asked her for input on how to make the workplace more enjoyable. Stephen is practicing participative management.

Three out of every four persons will be employed in the service-producing sector through at least the year 2016.

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

Compared to their parents, baby boomers tend to prefer work in teams and thrive when work rules are unambiguous.

Henri Fayol identified planning, organizing, commanding, coordinating, and controlling as critical to managerial effectiveness.

To provide a foundation for the type of corporate culture that is desired, companies develop mission statements and ethical codes statements.

The functional management approach focuses on determining the most efficient ways to increase output and productivity.

Which of the following statements concerning supervisors is NOT true?

As the number of low-level service industry jobs has grown in the U.S., the number of Americans who attend college has fallen.

The fact that people will perform differently when being observed is known as the Hawthorne effect.

Which of the following is considered to be one of the focal points of the Behavioral School of Management?

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Flextime allows employees to choose their work schedules within certain limits, for example, instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.

List at least five current workplace trends.

Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce.

Conditional workers are part-time, temporary, or contract employees whose work is scheduled around the needs of the employer.

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

Regarding international business:

Giving employees the authority and responsibility to achieve objectives is known as

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 1: Supervising in Uncertain Times

Juanita's supervisor, Stephen, has asked her for input on how to make the workplace more enjoyable. Stephen is practicing participative management.

Three out of every four persons will be employed in the service-producing sector through at least the year 2016.

Quantitative/system approaches are frequently found in large organizations where sales costs and production data are analyzed using computer technology.

Compared to their parents, baby boomers tend to prefer work in teams and thrive when work rules are unambiguous.

Henri Fayol identified planning, organizing, commanding, coordinating, and controlling as critical to managerial effectiveness.

To provide a foundation for the type of corporate culture that is desired, companies develop mission statements and ethical codes statements.

The functional management approach focuses on determining the most efficient ways to increase output and productivity.

Which of the following statements concerning supervisors is NOT true?

As the number of low-level service industry jobs has grown in the U.S., the number of Americans who attend college has fallen.

The fact that people will perform differently when being observed is known as the Hawthorne effect.

Which of the following is considered to be one of the focal points of the Behavioral School of Management?

The notion of Frederick Winslow Taylor's scientific management approach gave rise to the functional management approach.

Flextime allows employees to choose their work schedules within certain limits, for example, instead of working 9-to-5 an employee might elect to work from 8-to-4 instead.

List at least five current workplace trends.

Effective supervisors must be able to maintain their perspective in the face of rapidly changing conditions.

One of the most dramatic changes that has occurred in the past several decades has been the increase in the number and percentage of women in the workforce.

Conditional workers are part-time, temporary, or contract employees whose work is scheduled around the needs of the employer.

Why are production facilities of U.S. firms being relocated to China, India, South Korea, Eastern Europe, South America, Africa, Mexico?

Regarding international business:

Giving employees the authority and responsibility to achieve objectives is known as

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

Supervisory Organizing at the Departmental Level

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters