Question 1

Which of the following organizations would be LEAST likely to utilize a line-and-staff-type organizational structure?

Accepted Answer

A)  A family-owned restaurant. 
B)  A manufacturing company that employs 500 workers. 
C)  A large bank. 
D)  A national chain of electronic stores. 
A)  A family-owned restaurant. 
B)  A manufacturing company that employs 500 workers. 
C)  A large bank. 
D)  A national chain of electronic stores. A

Question 2

Louella has a great deal of staff assistance available to her. She will probably have a narrower span of management than those supervisors who have no staff assistance.

Accepted Answer

A) True 
 B)False  False

Question 3

Supervisors cannot eliminate an informal organization:

Accepted Answer

A)  Because the grapevine will always alert group members of the supervisors' intention to do so. 
B)  Unless they befriend the group's leader, which will cause the group to turn on the leader and then disband. 
C)  Because they did not establish the organization. 
D)  Until they create jobs for their employees that meet all of the employees' social and security needs. 
A)  Because the grapevine will always alert group members of the supervisors' intention to do so. 
B)  Unless they befriend the group's leader, which will cause the group to turn on the leader and then disband. 
C)  Because they did not establish the organization. 
D)  Until they create jobs for their employees that meet all of the employees' social and security needs. C

Question 4

What have been the practices of the organizations that have downsized most effectively?

Accepted Answer

Organizations that have downsized most e

Question 5

Which need do informal work groups satisfy?

Accepted Answer

A)  Physiological. 
B)  Biological. 
C)  Social. 
D)  All of the above. 
A)  Physiological. 
B)  Biological. 
C)  Social. 
D)  All of the above.

Question 6

Organizational structures will tend to be taller when spans of management are wider.

Accepted Answer

A) True 
 B)False

Question 7

The project management type organizational structure is a good example of how to use the unity-of-command principle effectively.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following is NOT a factor that influences the span of management?

Accepted Answer

A)  Gender. 
B)  Employee abilities. 
C)  Staff assistance that is available. 
D)  The complexity of the tasks employees perform. 
A)  Gender. 
B)  Employee abilities. 
C)  Staff assistance that is available. 
D)  The complexity of the tasks employees perform.

Question 9

Trish supervises a group of employees who are physically located in a different part of the United States than she is, whereas Roger, her colleague, supervises employees who are all headquartered in the same location that he is. Trish probably can:

Accepted Answer

A)  Manage more people than Roger. 
B)  Manage fewer people than Roger. 
C)  Create a new layer of management. 
D)  Have the authority to decrease her span of control. 
A)  Manage more people than Roger. 
B)  Manage fewer people than Roger. 
C)  Create a new layer of management. 
D)  Have the authority to decrease her span of control.

Question 10

Which organizational structure defies the unity of command principle? Why?

Accepted Answer

The project management, matrix

Question 11

The chairperson of a meeting should be responsible for all of the following, EXCEPT:

Accepted Answer

A)  Keeping the meeting focused. 
B)  Jotting down the minutes of the meeting. 
C)  Asking provocative questions. 
D)  Summarizing the actions taken before adjourning the meeting. 
A)  Keeping the meeting focused. 
B)  Jotting down the minutes of the meeting. 
C)  Asking provocative questions. 
D)  Summarizing the actions taken before adjourning the meeting.

Question 12

The primary purpose of staff authority is to provide line personnel with advice and counseling.

Accepted Answer

A) True 
 B)False

Question 13

Samuel works for the Human Resources department, and provides information to both the Sales and Finance departments among others. Samuel works for a:

Accepted Answer

A)  Line department. 
B)  Project management department. 
C)  Staff department. 
D)  It is impossible to tell. 
A)  Line department. 
B)  Project management department. 
C)  Staff department. 
D)  It is impossible to tell.

Question 14

Many companies base job descriptions on information provided by the people who actually perform the work.

Accepted Answer

A) True 
 B)False

Question 15

The span of management principle states that:

Accepted Answer

A)  There is a set number of employees a supervisor can manage effectively. 
B)  There is an upper limit on the number of employees a supervisor can manage effectively. 
C)  There is no limit on the number of employees a supervisor can manage effectively. 
D)  There is no telling a supervisor how many employees they can oversee. 
A)  There is a set number of employees a supervisor can manage effectively. 
B)  There is an upper limit on the number of employees a supervisor can manage effectively. 
C)  There is no limit on the number of employees a supervisor can manage effectively. 
D)  There is no telling a supervisor how many employees they can oversee.

Question 16

Describe the role that the chairperson of a meeting serves.

Accepted Answer

The chairperson or facilitator keeps the

Question 17

The quality of line/staff relationships depends on how clearly top-level managers have defined the scope of activities and authority of the staff.

Accepted Answer

A) True 
 B)False

Question 18

What is the difference between job description and job specification? Provide examples.

Accepted Answer

A job description includes the principle

Question 19

The project management type organizational structure violates:

Accepted Answer

A)  The span-of-management principle. 
B)  The division-of-work principle. 
C)  The principle of organizational stability. 
D)  The unity-of-command principle. 
A)  The span-of-management principle. 
B)  The division-of-work principle. 
C)  The principle of organizational stability. 
D)  The unity-of-command principle.

Question 20

Formal organization structure is based on a company's number and types of departments, functions and authority, and reporting relationships.

Accepted Answer

A) True 
 B)False

Which of the following organizations would be LEAST likely to utilize a line-and-staff-type organizational structure?

Louella has a great deal of staff assistance available to her. She will probably have a narrower span of management than those supervisors who have no staff assistance.

Supervisors cannot eliminate an informal organization:

What have been the practices of the organizations that have downsized most effectively?

Which need do informal work groups satisfy?

Organizational structures will tend to be taller when spans of management are wider.

The project management type organizational structure is a good example of how to use the unity-of-command principle effectively.

Which of the following is NOT a factor that influences the span of management?

Trish supervises a group of employees who are physically located in a different part of the United States than she is, whereas Roger, her colleague, supervises employees who are all headquartered in the same location that he is. Trish probably can:

Which organizational structure defies the unity of command principle? Why?

The chairperson of a meeting should be responsible for all of the following, EXCEPT:

The primary purpose of staff authority is to provide line personnel with advice and counseling.

Samuel works for the Human Resources department, and provides information to both the Sales and Finance departments among others. Samuel works for a:

Many companies base job descriptions on information provided by the people who actually perform the work.

The span of management principle states that:

Describe the role that the chairperson of a meeting serves.

The quality of line/staff relationships depends on how clearly top-level managers have defined the scope of activities and authority of the staff.

What is the difference between job description and job specification? Provide examples.

The project management type organizational structure violates:

Formal organization structure is based on a company's number and types of departments, functions and authority, and reporting relationships.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters

Exam 8: Supervisory Organizing at the Departmental Level

Which of the following organizations would be LEAST likely to utilize a line-and-staff-type organizational structure?

Louella has a great deal of staff assistance available to her. She will probably have a narrower span of management than those supervisors who have no staff assistance.

Supervisors cannot eliminate an informal organization:

What have been the practices of the organizations that have downsized most effectively?

Which need do informal work groups satisfy?

Organizational structures will tend to be taller when spans of management are wider.

The project management type organizational structure is a good example of how to use the unity-of-command principle effectively.

Which of the following is NOT a factor that influences the span of management?

Trish supervises a group of employees who are physically located in a different part of the United States than she is, whereas Roger, her colleague, supervises employees who are all headquartered in the same location that he is. Trish probably can:

Which organizational structure defies the unity of command principle? Why?

The chairperson of a meeting should be responsible for all of the following, EXCEPT:

The primary purpose of staff authority is to provide line personnel with advice and counseling.

Samuel works for the Human Resources department, and provides information to both the Sales and Finance departments among others. Samuel works for a:

Many companies base job descriptions on information provided by the people who actually perform the work.

The span of management principle states that:

Describe the role that the chairperson of a meeting serves.

The quality of line/staff relationships depends on how clearly top-level managers have defined the scope of activities and authority of the staff.

What is the difference between job description and job specification? Provide examples.

The project management type organizational structure violates:

Formal organization structure is based on a company's number and types of departments, functions and authority, and reporting relationships.

Supervising in Uncertain Times

The Managerial Functions

Communication: the Vital Link in Supervisory Management

Motivational Principles As Applied to Supervision

Solving Problems: Decision Making and the Supervisor

Positive Discipline

Supervisory Planning

The Supervisor and Employee Recruitment, Selection, Orientation and Training

Performance Management: Appraising, Coaching, Promoting, and Compensating

Supervisory Leadership and the Management of Change

Managing Work Groups: Teamwork, Morale and Counseling

Supervising a Diverse Workforce

Fundamentals of Controlling

Resolving Conflicts in the Workplace

Filters