Question 1

What do you do with crashed mechanical hard drives that contain sensitive data from a government finance company?

Accepted Answer

A) Donate them to a local college or school 
B) Use a drive overwrite program,drill holes through the platters,and then use a hammer to further destroy the pieces 
C) Use a data vacuum 
D) Use the cipher command 
A) Donate them to a local college or school 
B) Use a drive overwrite program,drill holes through the platters,and then use a hammer to further destroy the pieces 
C) Use a data vacuum 
D) Use the cipher command

Question 2

To which devices might a technician see a ground wire attached? (Choose two. )

Accepted Answer

A) Patch panel 
B) UPS 
C) Cloud-controlled access point 
D) Network wiring rack 
E) Projector 
A) Patch panel 
B) UPS 
C) Cloud-controlled access point 
D) Network wiring rack 
E) Projector

Question 3

What would a technician use to install Windows 8 on a macOS computer without the aid of third-party software?

Accepted Answer

A) Boot Camp 
B) Hyper-V 
C) Disk Utility 
D) Time Machine 
A) Boot Camp 
B) Hyper-V 
C) Disk Utility 
D) Time Machine

Question 4

A technician wants to install a SOHO wireless router as an access point within the enterprise.The enterprise firewall is handling all IP address assignments.Which feature of the wireless router should be disabled when integrating it as an access point within the enterprise?

Accepted Answer

A) NAT 
B) PAT 
C) Port forwarding 
D) DHCP 
A) NAT 
B) PAT 
C) Port forwarding 
D) DHCP

Question 5

A user needs a cable to charge and transfer data from her mobile Apple device.What type of cable does she need?

Accepted Answer

A) Mini-USB 
B) Lightning 
C) Micro-USB 
D) FireWire 
A) Mini-USB 
B) Lightning 
C) Micro-USB 
D) FireWire

Question 6

What is the best safety step to take first in installing memory modules in a laptop computer?

Accepted Answer

A) Don a safety mask 
B) Remove all jewelry 
C) Back up the operating system 
D) Disconnect the power brick and remove the battery 
A) Don a safety mask 
B) Remove all jewelry 
C) Back up the operating system 
D) Disconnect the power brick and remove the battery

Question 7

A technician has tested a video adapter,and it works fine.However,when the video card is placed in a computer,it doesn't work.What Windows tool should the technician use to troubleshoot the adapter?

Accepted Answer

A) System Restore 
B) regedit 
C) Task Manager 
D) Device Manager 
A) System Restore 
B) regedit 
C) Task Manager 
D) Device Manager

Question 8

A user is trying to run Hyper-V on his computer,and it's not working.Which of the following should you verify?

Accepted Answer

A) CPU speed 
B) RAM usage 
C) Virtualization support 
D) Number of CPU cores 
A) CPU speed 
B) RAM usage 
C) Virtualization support 
D) Number of CPU cores

Question 9

A technician is investigating a problem related to computer slowness.Which Disk Management status should a technician expect for a hard disk that is functioning properly?

Accepted Answer

A) Unknown 
B) Foreign 
C) Online 
D) Disabled 
A) Unknown 
B) Foreign 
C) Online 
D) Disabled

Question 10

On a corporate computer,the user can reach all internal network resources but no external ones,such as the Internet.What could be the issue?

Accepted Answer

A) Incorrect proxy server configuration 
B) Local switch down 
C) Incorrect cabling 
D) Browser misconfiguration 
A) Incorrect proxy server configuration 
B) Local switch down 
C) Incorrect cabling 
D) Browser misconfiguration

Question 11

Which of the following socket types is used for Intel processors? (Choose two. )

Accepted Answer

A) LGA 
B) FM1 
C) AM3 
D) 1150 
A) LGA 
B) FM1 
C) AM3 
D) 1150

Question 12

What file system is used for external media such as large movie storage?

Accepted Answer

A) FAT16 
B) FAT32 
C) NTFS 
D) exFAT 
A) FAT16 
B) FAT32 
C) NTFS 
D) exFAT

Question 13

A user reports that he has been having issues with the mouse cursor jumping around the screen while he is typing on a new laptop.Which of the following is the most probable cause?

Accepted Answer

A) Display drivers 
B) Mouse drivers 
C) Keyboard settings 
D) Touchpad settings 
A) Display drivers 
B) Mouse drivers 
C) Keyboard settings 
D) Touchpad settings

Question 14

When a user is in a particular part of a corporate building,she experiences poor Internet connectivity and intermittent cellular reception,and the mobile device battery seems to be used at a faster rate than normal.What is the most likely problem?

Accepted Answer

A) The battery needs to be replaced 
B) The device is infected with malware 
C) WiFi is not enabled 
D) The WiFi and cells signals are weak 
A) The battery needs to be replaced 
B) The device is infected with malware 
C) WiFi is not enabled 
D) The WiFi and cells signals are weak

Question 15

A user believes her computer is running very slowly due to the CPU receiving excess processor requests.Which of the following tools can be used to verify the user's theory?

Accepted Answer

A) Task Scheduler 
B) System Configuration 
C) Device Manager 
D) Performance Monitor 
A) Task Scheduler 
B) System Configuration 
C) Device Manager 
D) Performance Monitor

Question 16

Which of the following RAID types use drive mirroring? (Choose two. )

Accepted Answer

A) RAID 0 
B) RAID 1 
C) RAID 5 
D) RAID 10 
A) RAID 0 
B) RAID 1 
C) RAID 5 
D) RAID 10

Question 17

A user needs to enable SSH version 3 in his Internet Explorer options.Which of the following tabs would he need to use?

Accepted Answer

A) Privacy 
B) General 
C) Connections 
D) Advanced 
A) Privacy 
B) General 
C) Connections 
D) Advanced

Question 18

How do you dispose of a toner cartridge?

Accepted Answer

A) Perform the steps outlined in the EULA 
B) Incinerate it 
C) Recycle it 
D) Open the lid until the toner evaporates and then throw it in the trash 
A) Perform the steps outlined in the EULA 
B) Incinerate it 
C) Recycle it 
D) Open the lid until the toner evaporates and then throw it in the trash

Question 19

What Windows tool would a technician use to virtualize two operating systems?

Accepted Answer

A) Boot Camp 
B) Hyper-V 
C) Disk Utility 
D) Disk Management 
A) Boot Camp 
B) Hyper-V 
C) Disk Utility 
D) Disk Management

Question 20

Which of the following is not a type of hard disk drive connection?

Accepted Answer

A) IDE 
B) SCSI 
C) HDMI 
D) SATA 
A) IDE 
B) SCSI 
C) HDMI 
D) SATA

What do you do with crashed mechanical hard drives that contain sensitive data from a government finance company?

To which devices might a technician see a ground wire attached? (Choose two. )

What would a technician use to install Windows 8 on a macOS computer without the aid of third-party software?

A technician wants to install a SOHO wireless router as an access point within the enterprise.The enterprise firewall is handling all IP address assignments.Which feature of the wireless router should be disabled when integrating it as an access point within the enterprise?

A user needs a cable to charge and transfer data from her mobile Apple device.What type of cable does she need?

What is the best safety step to take first in installing memory modules in a laptop computer?

A technician has tested a video adapter,and it works fine.However,when the video card is placed in a computer,it doesn't work.What Windows tool should the technician use to troubleshoot the adapter?

A user is trying to run Hyper-V on his computer,and it's not working.Which of the following should you verify?

A technician is investigating a problem related to computer slowness.Which Disk Management status should a technician expect for a hard disk that is functioning properly?

On a corporate computer,the user can reach all internal network resources but no external ones,such as the Internet.What could be the issue?

Which of the following socket types is used for Intel processors? (Choose two. )

What file system is used for external media such as large movie storage?

A user reports that he has been having issues with the mouse cursor jumping around the screen while he is typing on a new laptop.Which of the following is the most probable cause?

When a user is in a particular part of a corporate building,she experiences poor Internet connectivity and intermittent cellular reception,and the mobile device battery seems to be used at a faster rate than normal.What is the most likely problem?

A user believes her computer is running very slowly due to the CPU receiving excess processor requests.Which of the following tools can be used to verify the user's theory?

Which of the following RAID types use drive mirroring? (Choose two. )

A user needs to enable SSH version 3 in his Internet Explorer options.Which of the following tabs would he need to use?

How do you dispose of a toner cartridge?

What Windows tool would a technician use to virtualize two operating systems?

Which of the following is not a type of hard disk drive connection?

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Disassembly and Power

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Filters

Exam 20: Computer Security and Deployment

What do you do with crashed mechanical hard drives that contain sensitive data from a government finance company?

To which devices might a technician see a ground wire attached? (Choose two. )

What would a technician use to install Windows 8 on a macOS computer without the aid of third-party software?

A technician wants to install a SOHO wireless router as an access point within the enterprise.The enterprise firewall is handling all IP address assignments.Which feature of the wireless router should be disabled when integrating it as an access point within the enterprise?

A user needs a cable to charge and transfer data from her mobile Apple device.What type of cable does she need?

What is the best safety step to take first in installing memory modules in a laptop computer?

A technician has tested a video adapter,and it works fine.However,when the video card is placed in a computer,it doesn't work.What Windows tool should the technician use to troubleshoot the adapter?

A user is trying to run Hyper-V on his computer,and it's not working.Which of the following should you verify?

A technician is investigating a problem related to computer slowness.Which Disk Management status should a technician expect for a hard disk that is functioning properly?

On a corporate computer,the user can reach all internal network resources but no external ones,such as the Internet.What could be the issue?

Which of the following socket types is used for Intel processors? (Choose two. )

What file system is used for external media such as large movie storage?

A user reports that he has been having issues with the mouse cursor jumping around the screen while he is typing on a new laptop.Which of the following is the most probable cause?

When a user is in a particular part of a corporate building,she experiences poor Internet connectivity and intermittent cellular reception,and the mobile device battery seems to be used at a faster rate than normal.What is the most likely problem?

A user believes her computer is running very slowly due to the CPU receiving excess processor requests.Which of the following tools can be used to verify the user's theory?

Which of the following RAID types use drive mirroring? (Choose two. )

A user needs to enable SSH version 3 in his Internet Explorer options.Which of the following tabs would he need to use?

How do you dispose of a toner cartridge?

What Windows tool would a technician use to virtualize two operating systems?

Which of the following is not a type of hard disk drive connection?

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Disassembly and Power

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Filters