Question 1

Which technology is used as part of an inventory management system?

Accepted Answer

A) Cloud storage 
B) Virtualization 
C) Change board 
D) Barcodes 
A) Cloud storage 
B) Virtualization 
C) Change board 
D) Barcodes

Question 2

Which of the following would be best used to authenticate a user?

Accepted Answer

A) ID badge 
B) Biometrics 
C) Username/password 
D) Smart card 
A) ID badge 
B) Biometrics 
C) Username/password 
D) Smart card

Question 3

What might be causing the problem if users inside a corporate network could access any resource on an internal server but were prevented from accessing any servers or websites outside the company?

Accepted Answer

A) Firewall 
B) DNS 
C) DHCP 
D) Proxy server 
A) Firewall 
B) DNS 
C) DHCP 
D) Proxy server

Question 4

A user reports that his PC doesn't work.Which of the following would be the best question to ask the user?

Accepted Answer

A) Do you have a UPS attached? 
B) What isn't working on the computer? 
C) Is this a BYOD device? 
D) Do you think it's the motherboard or power supply that is not working? 
A) Do you have a UPS attached? 
B) What isn't working on the computer? 
C) Is this a BYOD device? 
D) Do you think it's the motherboard or power supply that is not working?

Question 5

Users report that their video conferences experience delays and buffers during busy network times.Which of the following can you do to prevent these problems from continuing?

Accepted Answer

A) Turn off network discovery 
B) Add additional switches to the network 
C) Configure a DMZ 
D) Enable QoS 
A) Turn off network discovery 
B) Add additional switches to the network 
C) Configure a DMZ 
D) Enable QoS

Question 6

Which of the following video connectors can handle both digital and analog video?

Accepted Answer

A) DVI-I 
B) DVI-D 
C) DVI-A 
D) HDMI 
A) DVI-I 
B) DVI-D 
C) DVI-A 
D) HDMI

Question 7

A technician is configuring virtualization.Which option is a security requirement?

Accepted Answer

A) Any VM should have antivirus software installed 
B) All operating systems should have the administrator account disabled 
C) All operating systems should be installed on separate hard drives 
D) All operating systems should be installed on separate hard drives,and the hard drives should be encrypted 
A) Any VM should have antivirus software installed 
B) All operating systems should have the administrator account disabled 
C) All operating systems should be installed on separate hard drives 
D) All operating systems should be installed on separate hard drives,and the hard drives should be encrypted

Question 8

Which of the following ports does Remote Desktop use by default?

Accepted Answer

A) 3389 
B) 1701 
C) 53 
D) 389 
A) 3389 
B) 1701 
C) 53 
D) 389

Question 9

A technician is installing a network for a small company and is selecting the network equipment.Which of the following devices will transmit data to all ports,regardless of the destination?

Accepted Answer

A) Switch 
B) Router 
C) Bridge 
D) Hub 
A) Switch 
B) Router 
C) Bridge 
D) Hub

Question 10

Which of the following is used to connect a cable to a patch panel?

Accepted Answer

A) Tone generator 
B) Cable certifier 
C) Punch-down tool 
D) Loopback plug 
A) Tone generator 
B) Cable certifier 
C) Punch-down tool 
D) Loopback plug

Question 11

A company has recently moved to Florida and is interested in data protection.Which of the following would provide protection from power loss?

Accepted Answer

A) UPS 
B) Surge protector 
C) ESD generator 
D) Line conditioner 
A) UPS 
B) Surge protector 
C) ESD generator 
D) Line conditioner

Question 12

A technician is receiving complaints about numerous wireless network reconnections.Which tool would help the technician solve this problem?

Accepted Answer

A) Protocol computational unit 
B) Loopback plug 
C) WiFi analyzer 
D) Cell signal analyzer 
A) Protocol computational unit 
B) Loopback plug 
C) WiFi analyzer 
D) Cell signal analyzer

Question 13

Which type of script ends in .sh?

Accepted Answer

A) PowerShell 
B) Microsoft bash 
C) JavaScript 
D) Unix/Linux shell 
A) PowerShell 
B) Microsoft bash 
C) JavaScript 
D) Unix/Linux shell

Question 14

What security features would help a department store that has experienced security breaches resulting in leaked user passwords?

Accepted Answer

A) Airplane Mode 
B) User training 
C) Multifactor authentication 
D) Geotracking 
E) Principle of least privilege 
A) Airplane Mode 
B) User training 
C) Multifactor authentication 
D) Geotracking 
E) Principle of least privilege

Question 15

A technician is working on a Linux-based computer from a terminal window.Which Linux command can be used to display the current directory?

Accepted Answer

A) touch 
B) dir 
C) ls 
D) pwd 
A) touch 
B) dir 
C) ls 
D) pwd

Question 16

What macOS X tool is used to search for files,directories,or contacts?

Accepted Answer

A) Keychain 
B) Spotlight 
C) Mission Control 
D) Explorer 
A) Keychain 
B) Spotlight 
C) Mission Control 
D) Explorer

Question 17

A user's computer fails to boot and displays S.M.A.R.T.errors.Which of the following components is most likely to have failed?

Accepted Answer

A) CPU 
B) RAM 
C) Display 
D) HDD 
A) CPU 
B) RAM 
C) Display 
D) HDD

Question 18

What is an administrative share?

Accepted Answer

A) A share that is automatically created by Microsoft for drive volumes and folders 
B) A share that has the attribute A in Windows Explorer or File Explorer 
C) A folder that has been shared from a hard drive on a PC or mobile device 
D) A share that is grayed out when viewed in the Microsoft Computer Management Console (Shared Folders option) 
A) A share that is automatically created by Microsoft for drive volumes and folders 
B) A share that has the attribute A in Windows Explorer or File Explorer 
C) A folder that has been shared from a hard drive on a PC or mobile device 
D) A share that is grayed out when viewed in the Microsoft Computer Management Console (Shared Folders option)

Question 19

What is the administrator account in Linux known as?

Accepted Answer

A) Root 
B) Tooler 
C) Higher being 
D) Admin 
A) Root 
B) Tooler 
C) Higher being 
D) Admin

Question 20

An IT intern is working on a hard drive.The intern is backing up the data to an external drive before working on the computer.After backing up the data,the intern discovers child pornography and brings it to your attention.What should you recommend that the intern do?

Accepted Answer

A) Notify your supervisor 
B) Ask the user about the material 
C) Bring this to the attention of the person's supervisor 
D) Notify the authorities 
A) Notify your supervisor 
B) Ask the user about the material 
C) Bring this to the attention of the person's supervisor 
D) Notify the authorities

Which technology is used as part of an inventory management system?

Which of the following would be best used to authenticate a user?

What might be causing the problem if users inside a corporate network could access any resource on an internal server but were prevented from accessing any servers or websites outside the company?

A user reports that his PC doesn't work.Which of the following would be the best question to ask the user?

Users report that their video conferences experience delays and buffers during busy network times.Which of the following can you do to prevent these problems from continuing?

Which of the following video connectors can handle both digital and analog video?

A technician is configuring virtualization.Which option is a security requirement?

Which of the following ports does Remote Desktop use by default?

A technician is installing a network for a small company and is selecting the network equipment.Which of the following devices will transmit data to all ports,regardless of the destination?

Which of the following is used to connect a cable to a patch panel?

A company has recently moved to Florida and is interested in data protection.Which of the following would provide protection from power loss?

A technician is receiving complaints about numerous wireless network reconnections.Which tool would help the technician solve this problem?

Which type of script ends in .sh?

What security features would help a department store that has experienced security breaches resulting in leaked user passwords?

A technician is working on a Linux-based computer from a terminal window.Which Linux command can be used to display the current directory?

What macOS X tool is used to search for files,directories,or contacts?

A user's computer fails to boot and displays S.M.A.R.T.errors.Which of the following components is most likely to have failed?

What is an administrative share?

What is the administrator account in Linux known as?

An IT intern is working on a hard drive.The intern is backing up the data to an external drive before working on the computer.After backing up the data,the intern discovers child pornography and brings it to your attention.What should you recommend that the intern do?

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Disassembly and Power

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Filters

Exam 20: Computer Security and Deployment

Which technology is used as part of an inventory management system?

Which of the following would be best used to authenticate a user?

What might be causing the problem if users inside a corporate network could access any resource on an internal server but were prevented from accessing any servers or websites outside the company?

A user reports that his PC doesn't work.Which of the following would be the best question to ask the user?

Users report that their video conferences experience delays and buffers during busy network times.Which of the following can you do to prevent these problems from continuing?

Which of the following video connectors can handle both digital and analog video?

A technician is configuring virtualization.Which option is a security requirement?

Which of the following ports does Remote Desktop use by default?

A technician is installing a network for a small company and is selecting the network equipment.Which of the following devices will transmit data to all ports,regardless of the destination?

Which of the following is used to connect a cable to a patch panel?

A company has recently moved to Florida and is interested in data protection.Which of the following would provide protection from power loss?

A technician is receiving complaints about numerous wireless network reconnections.Which tool would help the technician solve this problem?

Which type of script ends in .sh?

What security features would help a department store that has experienced security breaches resulting in leaked user passwords?

A technician is working on a Linux-based computer from a terminal window.Which Linux command can be used to display the current directory?

What macOS X tool is used to search for files,directories,or contacts?

A user's computer fails to boot and displays S.M.A.R.T.errors.Which of the following components is most likely to have failed?

What is an administrative share?

What is the administrator account in Linux known as?

An IT intern is working on a hard drive.The intern is backing up the data to an external drive before working on the computer.After backing up the data,the intern discovers child pornography and brings it to your attention.What should you recommend that the intern do?

Introduction to the World of IT

Connectivity

On the Motherboard

Introduction to Configuration

Disassembly and Power

Memory

Storage Devices

Multimedia Devices

Printers

Mobile Devices

Computer Design and Troubleshooting Review

Internet Connectivity, Virtualization, and Cloud Technologies

Networking

Introduction to Operating Systems

Introduction to Scripting

Advanced Windows

Macos and Linux Operating Systems

Computer and Network Security

Operational Procedures

Filters