Exam 1: Introduction to Management and Organisations

In a short essay, describe the three main types of managerial skills identified by Robert Katz. Which skills are most important to each level of management, and why?

Which of the following is not related to innovation?

Technical skills become less important as a manager moves into higher levels of management.

The lowest level of management is _______ .

In a short essay, describe the similarities and differences between managerial and nonmanagerial positions in today's work environment.

Today, the basic management functions are considered to be ___________ .

The Busy Day (Scenario) Munir Jamil, plant manager at Control Systems Inc., sighed as he sipped his first cup of coffee at 5 A.M. and read his agenda for day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers . Munir then has a meeting with the unit manager, Fadi, to discuss Fadi's recent drop in performance (a task Munir always hates). Next, Munir is spending a couple of hours reviewing the trade journals he receives from his high- tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager. -Together, all of the functions that Munir performs during his busy day correspond to the management roles discovered in the late 1960s by which one of the following management researchers?

In a short essay, describe and provide examples of first- line, middle, and top managers.

A distinct purpose is important in defining an organization.

Effectiveness refers to the relationship between inputs and outputs.

Managers with titles such as regional manager, project leader or plant manager are _.

Which of the following types of managerial positions is most likely to involve clerical duties?

All three of Mintzberg's interpersonal roles are part of the function.

Each of the following represents a challenge of management except ____________.

In a short essay, explain how the definition of a manager has changed over time. Provide an example that illustrates the current definition.

The Busy Day (Scenario) Munir Jamil, plant manager at Control Systems Inc., sighed as he sipped his first cup of coffee at 5 A.M. and read his agenda for day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers . Munir then has a meeting with the unit manager, Fadi, to discuss Fadi's recent drop in performance (a task Munir always hates). Next, Munir is spending a couple of hours reviewing the trade journals he receives from his high- tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager. -When Munir conducts the tour for the Control Systems managers, he will be operating in which of the management roles?

Yusuf the Manager (Scenario) As a production supervisor, Yusuf decides on Friday afternoon how many units of output his employees will be able to produce and on which days certain products will be run in his department. He also decides which of his employees are going to be responsible for operating which machines within the department next week, as his employees are multi- skilled assemblers. On Monday, he informs his employees of their assignments to specific machines by handing out assignment sheets. He tells the employees that the schedule is going to be difficult this week due to the increased number of units. He goes on to tell them that he is sure they can fulfill the schedule because they are such good and skilled employees. Each day during the week, Yusuf checks the amount of output that the employees have completed and the number of units that have been rejected. -When Yusuf checks the amount of output that the employees have completed and the number of units that have been rejected, he is performing which of the management functions?

___________is the process of getting activities completed efficiently with and through other people.

Technical skills include ____________.

Which of the following types of skills is described with the terms analyze and diagnose?