Exam 1: Introduction to Management and Organisations

The Perfect Manager (Scenario) Sarah has proven herself to be an able manager. Her section has a high project completion rate with the highest- quality produ the lowest defects in her division. In addition, she accomplishes this with fewer full- time employees than other managers. Some say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic "management functions." -If Sarah accomplished her projects on time with high- quality results, but she took more time than other managers in the process, you could say that as a manager she was _________.

Mentoring is primarily associated with the management function of __________ .

The General Manager (Scenario) Jamal is the general manager of a production facility. In a routine day, Jamal might meet with city officials or civic leaders abo environmental issues, due to the plants presence in the community. After these meetings, he will then meet with the plant's fu managers to discuss the concerns expressed by the city representatives. Other times, Jamal might meet with the production m Basma, and the human resource manager, Rana, to discuss a complaint filed by one of the employees in a production department. Jamal might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant. -When Jamal meets with Basma and Rana to discuss a complaint filed by one of the employees in a production department, he is performing which management role?

In a short essay, discuss the difference between efficiency and effectiveness and include a specific example to support each concept.

Managers who are effective at meeting organizational goasl always act efficiently.

Disturbance handler is one of Mintzberg's interpersonal roles.

A human resource manager attending a local Society for Human Resource Management meeting would be functioning in which role?

The Customer Meeting (Scenario) Samer, a production supervisor, is responsible for 10 employees who assemble components into a finished product that is sold to distributors. Samer reports to Bassem, a production manager, who in turn reports to Hani, a general manager, who reports to Jamil, a vice president of operations. Recently, Jamil asked Hani to have a meeting with Samer and Bassem regarding some customer concerns in the production area. The focus of the meeting was to judge the validity of the customer concerns, and to develop a specific plan to address these concerns. -The structure of the managerial relationships among Jamil, Hani, Bassem, and Samer can best be described as a___________ _.

The emphasis that managers give to various roles seems to be based on their ____________.

According to Mintzberg's management roles, the __________ roles are those that involve people and other duties that are ceremonial and symbolic in nature.

Writing an organizational strategic plan is an example of the ___________ management function.

The Perfect Manager (Scenario) Sarah has proven herself to be an able manager. Her section has a high project completion rate with the highest- quality produ the lowest defects in her division. In addition, she accomplishes this with fewer full- time employees than other managers. Some say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic "management functions." -The fact that Sarah completes her projects is an indication of her__________ as a manager.

In a short essay, discuss in what ways Arab managers resemble managers from other parts of the world and in what ways they differ.

All of these have influenced Arab managerial thought except ____________.

Today's managers are just as likely to be women as they are men.

Management affects employee morale but not a company's financial performance.

The General Manager (Scenario) Jamal is the general manager of a production facility. In a routine day, Jamal might meet with city officials or civic leaders abo environmental issues, due to the plants presence in the community. After these meetings, he will then meet with the plant's fu managers to discuss the concerns expressed by the city representatives. Other times, Jamal might meet with the production m Basma, and the human resource manager, Rana, to discuss a complaint filed by one of the employees in a production department. Jamal might also spend time on the Internet looking for new technologies that can be used in the production processes of his plant. -Jamal's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

In successful organizations, ____________.

All of the following are managerial roles that are more important at the higher levels of the organization except ____________.

One of the common characteristics of all organizations is___________ , which is typically expressed in terms of the organization's goals.