Exam 1: Introduction to Management and Organisations

In a short essay, list and explain the four basic functions of management.

Organizing includes ___________ .

Which of the following types of skills are described with terms such as abstract situations and visualization?

How many management functions were originally proposed in the early part of the twenthieth century?

The Busy Day (Scenario) Munir Jamil, plant manager at Control Systems Inc., sighed as he sipped his first cup of coffee at 5 A.M. and read his agenda for day. He is giving two company tours in the morning: the first to a newspaper reporter who is writing a story on the new plant expansion, and the second to a group of Control Systems managers . Munir then has a meeting with the unit manager, Fadi, to discuss Fadi's recent drop in performance (a task Munir always hates). Next, Munir is spending a couple of hours reviewing the trade journals he receives from his high- tech association and writing up a brief synopsis for his presentation next week to the division president. Finally, in the late afternoon, he will be reviewing the new equipment malfunction and deciding whether to bring in extra people to get the equipment running as soon as possible. Whew! Just another day in the glamorous life of a manager. -What role will Munir be performing when he gives the plant tour to the newspaper reporter?

Coaching and budgeting are skills closely relating to the management function of leading.

Yusuf the Manager (Scenario) As a production supervisor, Yusuf decides on Friday afternoon how many units of output his employees will be able to produce and on which days certain products will be run in his department. He also decides which of his employees are going to be responsible for operating which machines within the department next week, as his employees are multi- skilled assemblers. On Monday, he informs his employees of their assignments to specific machines by handing out assignment sheets. He tells the employees that the schedule is going to be difficult this week due to the increased number of units. He goes on to tell them that he is sure they can fulfill the schedule because they are such good and skilled employees. Each day during the week, Yusuf checks the amount of output that the employees have completed and the number of units that have been rejected. -When Yusuf tells the employees that he is sure they can fulfill the schedule because they are such good and skilled employees, he is performing which of the management functions?

Mintzberg's information management role involves receiving, collecting, and disseminating information.

Human skills is the ability to work well with other people.

An organization is ____________.

The Perfect Manager (Scenario) Sarah has proven herself to be an able manager. Her section has a high project completion rate with the highest- quality produ the lowest defects in her division. In addition, she accomplishes this with fewer full- time employees than other managers. Some say that the secret of her success is in her ability to delegate responsibility and her understanding of the basic "management functions." -Sarah's ability to produce the same amount of product with fewer personnel is a reflection of her ___________.

Mangerial Basic Training (Scenario) Imagine that your marketing company has just merged with a manufacturing organization. You have been asked to help provide some "basic" managerial training to the engineers in the research and development unit of the new sister company. To make sure you are covering the necessary issues, your boss has asked to see an overview of materials that you will be providing the engineers. -Another fact that engineers need to learn is that supervisors may frequently be referred to as ________.

A manager resolving conflict among organizational members is performing what function?

Technical skills include___________ .

The role is more important for lower- level managers than it is for either middle- or top- level managers.

A goal of efficiency is to minimize resource costs.

In a short essay, discuss the importance of studying management. Next, list at least five rewards and five challenges of being a manager. Rewards of Being a Manager a. most important work of an organization is creating a work environment in which organizational mem can work to the best of their ability b. have opportunities to think creatively and use imagination c. help others find meaning and fulfillment in work d. get to support, coach, and nurture others e. get to work with a variety of people f. receive recognition and status in organization and community g. play a role in influencing organizational outcomes h. receive appropriate compensation in the form of salaries, bonuses, and stock options i. good managers are needed by organizations Challenges of Being a Manager a. it's hard work b. have to deal with a variety of personalities c. often have to make do with limited resources

Social media is a communications tool which should not be used to ____________.

Arab managers today are almost exlusively impacted by Western influences.

Only first- line managers and employees need to be concerned with being customer- responsive.