Exam 13: Changing Organizations
Exam 1: Introducing Modern Management: Concepts and Skills90 Questions
Exam 2: Management and Entrepreneurship: Handling Start-Ups and New Ventures90 Questions
Exam 3: Managers,society,and Sustainability90 Questions
Exam 4: Management and Diversity90 Questions
Exam 5: Managing in the Global Arena90 Questions
Exam 6: Encouraging Creativity and Innovation90 Questions
Exam 7: Plans and Planning Tools90 Questions
Exam 8: Making Decisions88 Questions
Exam 9: Strategic Planning: Strategies, tactics, and Competitive Dynamics90 Questions
Exam 10: Fundamentals of Organizing87 Questions
Exam 11: Responsibility, authority, and Delegation90 Questions
Exam 12: Human Resource Management90 Questions
Exam 13: Changing Organizations90 Questions
Exam 14: Influencing and Communication90 Questions
Exam 15: Leadership89 Questions
Exam 16: Motivation90 Questions
Exam 17: Groups and Teams90 Questions
Exam 18: Managing Organization Culture90 Questions
Exam 19: Controlling,information,and Technology90 Questions
Exam 20: Production and Control90 Questions
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A manufacturing company is at significant competitive disadvantage due to the lack of necessary automation.The company has not been able to implement the automated system due to opposition from a group of workers.What strategy can be used here to implement automation?
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(Essay)
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Correct Answer:
Forcing is a technique for managing conflict in which managers use authority to declare that conflict is ended.Forcing a solution is a relatively fast way to manage a conflict,and it may be the best approach in an emergency.In this situation forcing could be the best way to implement the change considering the importance of the situation.Management could also use avoiding strategy if the opposition is from a weaker group.
Stress is the bodily strain that an individual experiences as a result of coping with some environmental factor.
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(True/False)
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Correct Answer:
True
Which one of the following conflict management techniques is best suited to make an emergency change in an organization?
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(Multiple Choice)
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Correct Answer:
E
Which one of the following is an alternative work arrangement where workers come into the traditional office frequently,but because they are not always physically present,they are not allocated permanent office space?
(Multiple Choice)
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From a worker-performance standpoint,stress is most favorable when ________.
(Multiple Choice)
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Catherine works as a training specialist at a retail organization.She is not always physically present in the office but works from other locations using a portable computer.She usually informs her colleagues in advance when she decides to come in and work from the office.This work arrangement is an example of ________.
(Multiple Choice)
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When organization members remain oriented more to the past than the future in spite of the changes already initiated ________.
(Multiple Choice)
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A manager wants to implement some changes in the working hours of employees.Two groups of workers oppose this decision and have contrasting opinions.The manager feels arriving at a solution that will be acceptable to both parties is impossible.Which one of the following strategies is best suited to handle this conflict?
(Multiple Choice)
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A manager whose change efforts focus on the understanding of people is participating in ________.
(Multiple Choice)
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The HR manager of Axon Limited finds that the personnel in the marketing department are a continual source of conflict because they do not accept and adapt to changes.As a result of this,the manager ignores their views when he has to make changes.This strategy could be appropriate when ________.
(Multiple Choice)
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________ is a training process that goes beyond the boundaries and structure of traditional training.
(Multiple Choice)
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Alterx Technologies International Inc. ,a technology solutions company,provides managed technology solutions to small and medium sized businesses.The company is planning to bring about substantial changes in its operations.However,the company understands some degree of stability is also a prerequisite for long-term organizational success.Which one of the following will provide Alterx the highest probability of growth and survival?
(Multiple Choice)
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Which one of the following terms best represents the individual brought in from the outside who tries to modify the existing organizational situation?
(Multiple Choice)
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What relationship exists between stress and employee productivity and performance?
(Essay)
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Attitudes,leadership skills,and communication skills are ________.
(Multiple Choice)
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One specific,commonplace type of organizational change being made in modern organizations throughout the world is the trend toward ________.
(Multiple Choice)
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Which one of the following is a type of organizational change that emphasizes modifying certain aspects of organization members to increase organizational effectiveness?
(Multiple Choice)
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Which one of the following identifies a situation where compromising is highly appropriate?
(Multiple Choice)
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Employees often experience considerable stress when they do not know what the next step in their professional lives might be or when they might take it.Which one of the following could be the best solution to this problem?
(Multiple Choice)
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The highest level of worker performance and productivity is associated with the lowest level of worker stress.
(True/False)
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