Exam 11: Responsibility, authority, and Delegation

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What factors should managers take into consideration when choosing whether they should use centralization or decentralization decision making practices?

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The terms decentralization and centralization describe the general degree to which managers in an organization have used delegation.Centralization implies a minimum number of job activities and a minimal amount of authority have been delegated to employees by their management,whereas decentralization implies the opposite.
As managers are faced with making this centralization versus decentralization decision,they should consider the unique situation of their organization and ask themselves the following questions:
*What is the present size of the organization?
*Where are the organization's customers located?
*How homogeneous is the organization's product line?
*Where are organizational suppliers?
*Are quick decisions needed in the organization?
*Is creativity a desirable feature of the organization?
Based on their answers to the above questions,they are better able to analyze if and how much decentralization is best for their firms.

Bay Industries has a small-scale shoe manufacturing plant which has incurred a high number of product defects in the past several months.The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather.Identify the role performed by the staff personnel in this situation.

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________ consists of the right to advise or assist those who possess line authority.

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The process of assigning job activities and related authority to specific individuals in the organization is termed ________.

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What suggestions can be offered to a new manager concerned about delegating tasks with authority to their employees?

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The most significant factor in determining whether an organization will have staff personnel is ________.

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Bay Industries has a small-scale shoe manufacturing plant which has encountered a high number of product defects in the past several months.The quality control team studies the problem and recommends that the production manager change one of the company's suppliers of leather.In this scenario,the quality control team has ________.

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The HR department of a large IT firm is responsible for recruiting and training qualified employees for all the other departments within the organization.In essence,they are the suppliers of workers,and the various organizational departments needing workers are their customers.Under the given circumstance,identify the role played by the human resource department.

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Delegation is the process of assigning job activities and related authority to specific individuals in the organization.

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Managers are said to be ________ when they perform activities they are obligated to perform.

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When a minimal number of job activities and minimal amount of authority are delegated to subordinates,the organization is ________.

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A certain IT company has a legal services department which is responsible for providing timely assistance and advice on matters relating to contracts,liability,governance,and regulations.Which one of the following types of authority do the legal advisors within this organization possess?

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The first step in the functional similarity method of dividing jobs is ________.

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The three main types of authority that can exist within an organization are ________.

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The source of authority lies within the individual.

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Which one of the following should managers do to eliminate obstacles to the delegation process?

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Bay Industries has a small-scale shoe manufacturing plant that has had a high number of product defects in the past several months.Upon investigation,it was found that the shoes were never inspected for quality once they came off the production line as no particular employee had been assigned this specific task.This is an example of ________.

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Which one of the following statements regarding staff authority is true?

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Which one of the following statements is true about responsibility?

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The self-assumed commitment to handle a job to the best of one's ability is termed ________.

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