Question 1

A ________ details the characteristics of the individual who should be hired for a particular job.

Accepted Answer

A) job description 
B) workforce profile 
C) curriculum vitae 
D) job specification 
E) performance appraisal 
A) job description 
B) workforce profile 
C) curriculum vitae 
D) job specification 
E) performance appraisal D

Question 2

The main purpose of performance appraisal is to ________.

Accepted Answer

A) keep management up to date about the possibilities for filling a position from within 
B) refine work methods,reduce production costs,and increase the level of organizational diversity 
C) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
D) eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals 
E) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired 
A) keep management up to date about the possibilities for filling a position from within 
B) refine work methods,reduce production costs,and increase the level of organizational diversity 
C) furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality 
D) eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals 
E) narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired C

Question 3

In which one of the following performance appraisal methods do appraisers write down particularly good or bad events involving employees as these events occur and evaluate each employee's performance using their respective records of all documented events?

Accepted Answer

A) rating scale 
B) free-form essay 
C) forced distribution 
D) critical-form essay 
E) employee comparison 
A) rating scale 
B) free-form essay 
C) forced distribution 
D) critical-form essay 
E) employee comparison D

Question 4

Which one of the following is an advantage of using a programmed learning approach for training employees?

Accepted Answer

A) The cost of programmed learning is practically nonexistent as training is delivered through computer programs. 
B) One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in the organization. 
C) Employees get a firsthand experience of their job demands as they learn skills by performing them. 
D) Employees are able to learn at their own pace,picking up information small amounts at a time 
E) Programmed learning allows instructors to expose trainees to a maximum amount of information within a given time period. 
A) The cost of programmed learning is practically nonexistent as training is delivered through computer programs. 
B) One-on-one interaction with mentors and trainers fosters a co-learning atmosphere in the organization. 
C) Employees get a firsthand experience of their job demands as they learn skills by performing them. 
D) Employees are able to learn at their own pace,picking up information small amounts at a time 
E) Programmed learning allows instructors to expose trainees to a maximum amount of information within a given time period.

Question 5

Which one of the following best identifies the continuing activity that focuses on how organization members can become more productive and useful to an organization and its quest for quality?

Accepted Answer

A) recruitment 
B) selection 
C) performance appraisal 
D) compensation and benefits 
E) workplace safety 
A) recruitment 
B) selection 
C) performance appraisal 
D) compensation and benefits 
E) workplace safety

Question 6

A manager's focus should be on hiring ________ human resources to better ensure individuals within the organization make valuable contributions towards management system goal attainment.

Accepted Answer

A) appropriate 
B) inappropriate 
C) adequate 
D) effective 
E) efficient 
A) appropriate 
B) inappropriate 
C) adequate 
D) effective 
E) efficient

Question 7

Which one of the following statements best describes the ultimate purpose of recruitment?

Accepted Answer

A) Recruitment's intent is to increase the productivity of employees by influencing their behavior. 
B) Recruitment's intent is to furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality. 
C) Recruitment's intent is to eliminate barriers and increase opportunities for the utilization of underutilized and/or disadvantaged individuals. 
D) Recruitment's intent is to narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired. 
E) Recruitment's intent is to refine work methods,reduce production costs,and increase the level of organizational diversity 
A) Recruitment's intent is to increase the productivity of employees by influencing their behavior. 
B) Recruitment's intent is to furnish feedback to organization members about how they can become more productive and useful to the organization in its quest for quality. 
C) Recruitment's intent is to eliminate barriers and increase opportunities for the utilization of underutilized and/or disadvantaged individuals. 
D) Recruitment's intent is to narrow a large field of prospective employees to a relatively small group of individuals from which someone eventually will be hired. 
E) Recruitment's intent is to refine work methods,reduce production costs,and increase the level of organizational diversity

Question 8

Describe the term "appropriate human resources." How is productivity in an organization determined?

Accepted Answer

The phrase "appropriate human resources"

Question 9

Which one of the following functions does a position replacement form perform?

Accepted Answer

A) provides information about the organizational history of an individual 
B) describes the merits of a current employee in a specific position to be used as a benchmark for future potential recruits 
C) indicates who might be eligible to fill a vacant position 
D) assesses the potential of an employee in the organization 
E) advertises a vacant position in the organization and requests applications from qualified candidates 
A) provides information about the organizational history of an individual 
B) describes the merits of a current employee in a specific position to be used as a benchmark for future potential recruits 
C) indicates who might be eligible to fill a vacant position 
D) assesses the potential of an employee in the organization 
E) advertises a vacant position in the organization and requests applications from qualified candidates

Question 10

Which one of the following is an objective of a human resource inventory?

Accepted Answer

A) advertising a vacant organizational position in a publication whose readers are likely to be interested in filling the position 
B) keeping the management up to date about the possibilities for filling a position from within 
C) eliminating barriers and increasing opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals 
D) scouting external sources to identify prospective individuals to be employed via external recruitment 
E) increasing the productivity of employees by influencing their behavior 
A) advertising a vacant organizational position in a publication whose readers are likely to be interested in filling the position 
B) keeping the management up to date about the possibilities for filling a position from within 
C) eliminating barriers and increasing opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals 
D) scouting external sources to identify prospective individuals to be employed via external recruitment 
E) increasing the productivity of employees by influencing their behavior

Question 11

Which one of the following statements best defines the phrase "appropriate human resources"?

Accepted Answer

A) Those individuals who are able to fill a position when there is an opening 
B) Those individuals who have completed their first year of college 
C) Those individuals whose work efforts help assist the company in achieving its goals 
D) Those individuals who are able to move to a new state or city when asked 
E) Those individuals who are best able to complete managerial duties when asked 
A) Those individuals who are able to fill a position when there is an opening 
B) Those individuals who have completed their first year of college 
C) Those individuals whose work efforts help assist the company in achieving its goals 
D) Those individuals who are able to move to a new state or city when asked 
E) Those individuals who are best able to complete managerial duties when asked

Question 12

The phrase "appropriate human resources" refers to the individuals within the organization who make a valuable contribution to management system goal attainment.

Accepted Answer

A) True 
 B)False

Question 13

The management inventory card,the position replacement form,and the management manpower replacement chart are three separate recordkeeping devices for a human resource inventory.

Accepted Answer

A) True 
 B)False

Question 14

Which one of the following entities was created by the Civil Rights Act,passed in 1964 and amended in 1972,to enforce federal laws prohibiting discrimination on the basis of race,color,religion,sex,and national origin in recruitment,hiring,firing,layoffs,and all other employment practices?

Accepted Answer

A) American Equal Rights Association 
B) United States Commission on Civil Rights 
C) Federal Labor Relations Authority 
D) Equal Employment Opportunity Commission 
E) National Labor Relations Board 
A) American Equal Rights Association 
B) United States Commission on Civil Rights 
C) Federal Labor Relations Authority 
D) Equal Employment Opportunity Commission 
E) National Labor Relations Board

Question 15

________ typically involves acting out and then reflecting on some people-oriented problem that must be solved in the organization.

Accepted Answer

A) Position rotation 
B) Sequence learning 
C) Management games 
D) Role-playing format 
E) Declarative learning 
A) Position rotation 
B) Sequence learning 
C) Management games 
D) Role-playing format 
E) Declarative learning

Question 16

While ________ tests measure the potential an applicant has to perform a task;________ tests measure the level of skill or knowledge an individual possesses in a specific area.

Accepted Answer

A) attitude;aptitude 
B) aptitude;assessment 
C) attitude;assessment 
D) achievement;aptitude 
E) aptitude;achievement 
A) attitude;aptitude 
B) aptitude;assessment 
C) attitude;assessment 
D) achievement;aptitude 
E) aptitude;achievement

Question 17

A job description refers to the characteristics of the individual who should be hired for the job.

Accepted Answer

A) True 
 B)False

Question 18

Which one of the following is a disadvantage of programmed learning as a training method?

Accepted Answer

A) Programmed learning methods do not lend themselves easily to computerization. 
B) The limited time period of programmed learning modules are disadvantageous to students who prefer to learn at their own pace. 
C) Programmed learning approaches are not conducive for encouraging students' active participation in the learning process. 
D) With programmed learning,there is no one present to answer a confused learner's questions. 
E) Students using programmed learning approaches are often slow as they go about learning at their own respective pace. 
A) Programmed learning methods do not lend themselves easily to computerization. 
B) The limited time period of programmed learning modules are disadvantageous to students who prefer to learn at their own pace. 
C) Programmed learning approaches are not conducive for encouraging students' active participation in the learning process. 
D) With programmed learning,there is no one present to answer a confused learner's questions. 
E) Students using programmed learning approaches are often slow as they go about learning at their own respective pace.

Question 19

In the area of equal employment opportunity,the basic purpose of positive movement is to eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals.

Accepted Answer

A) True 
 B)False

Question 20

Which one of the following statements is true of lectures as a training method?

Accepted Answer

A) Lectures involve an even exchange of information between instructors and trainees by way of discussions and debates. 
B) Lectures are disadvantaged by their inability to expose trainees to a substantial amount of information within a given time period. 
C) The nature of the lecture situation makes it of minimal value in promoting attitudinal or behavioral change. 
D) Instructors can handle the wide diversity of ability,attitude,and interest that may prevail among the trainees by way of lectures. 
E) A lecture format provides opportunities for practice,reinforcement,knowledge of results,and overlearning. 
A) Lectures involve an even exchange of information between instructors and trainees by way of discussions and debates. 
B) Lectures are disadvantaged by their inability to expose trainees to a substantial amount of information within a given time period. 
C) The nature of the lecture situation makes it of minimal value in promoting attitudinal or behavioral change. 
D) Instructors can handle the wide diversity of ability,attitude,and interest that may prevail among the trainees by way of lectures. 
E) A lecture format provides opportunities for practice,reinforcement,knowledge of results,and overlearning.

A ________ details the characteristics of the individual who should be hired for a particular job.

The main purpose of performance appraisal is to ________.

In which one of the following performance appraisal methods do appraisers write down particularly good or bad events involving employees as these events occur and evaluate each employee's performance using their respective records of all documented events?

Which one of the following is an advantage of using a programmed learning approach for training employees?

Which one of the following best identifies the continuing activity that focuses on how organization members can become more productive and useful to an organization and its quest for quality?

A manager's focus should be on hiring ________ human resources to better ensure individuals within the organization make valuable contributions towards management system goal attainment.

Which one of the following statements best describes the ultimate purpose of recruitment?

Describe the term "appropriate human resources." How is productivity in an organization determined?

Which one of the following functions does a position replacement form perform?

Which one of the following is an objective of a human resource inventory?

Which one of the following statements best defines the phrase "appropriate human resources"?

The phrase "appropriate human resources" refers to the individuals within the organization who make a valuable contribution to management system goal attainment.

The management inventory card,the position replacement form,and the management manpower replacement chart are three separate recordkeeping devices for a human resource inventory.

Which one of the following entities was created by the Civil Rights Act,passed in 1964 and amended in 1972,to enforce federal laws prohibiting discrimination on the basis of race,color,religion,sex,and national origin in recruitment,hiring,firing,layoffs,and all other employment practices?

________ typically involves acting out and then reflecting on some people-oriented problem that must be solved in the organization.

While tests measure the potential an applicant has to perform a task; tests measure the level of skill or knowledge an individual possesses in a specific area.

A job description refers to the characteristics of the individual who should be hired for the job.

Which one of the following is a disadvantage of programmed learning as a training method?

In the area of equal employment opportunity,the basic purpose of positive movement is to eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals.

Which one of the following statements is true of lectures as a training method?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

Exam 12: Human Resource Management

A ________ details the characteristics of the individual who should be hired for a particular job.

The main purpose of performance appraisal is to ________.

In which one of the following performance appraisal methods do appraisers write down particularly good or bad events involving employees as these events occur and evaluate each employee's performance using their respective records of all documented events?

Which one of the following is an advantage of using a programmed learning approach for training employees?

Which one of the following best identifies the continuing activity that focuses on how organization members can become more productive and useful to an organization and its quest for quality?

A manager's focus should be on hiring ________ human resources to better ensure individuals within the organization make valuable contributions towards management system goal attainment.

Which one of the following statements best describes the ultimate purpose of recruitment?

Describe the term "appropriate human resources." How is productivity in an organization determined?

Which one of the following functions does a position replacement form perform?

Which one of the following is an objective of a human resource inventory?

Which one of the following statements best defines the phrase "appropriate human resources"?

The phrase "appropriate human resources" refers to the individuals within the organization who make a valuable contribution to management system goal attainment.

The management inventory card,the position replacement form,and the management manpower replacement chart are three separate recordkeeping devices for a human resource inventory.

Which one of the following entities was created by the Civil Rights Act,passed in 1964 and amended in 1972,to enforce federal laws prohibiting discrimination on the basis of race,color,religion,sex,and national origin in recruitment,hiring,firing,layoffs,and all other employment practices?

________ typically involves acting out and then reflecting on some people-oriented problem that must be solved in the organization.

While ________ tests measure the potential an applicant has to perform a task;________ tests measure the level of skill or knowledge an individual possesses in a specific area.

A job description refers to the characteristics of the individual who should be hired for the job.

Which one of the following is a disadvantage of programmed learning as a training method?

In the area of equal employment opportunity,the basic purpose of positive movement is to eliminate barriers and increase opportunities for the purpose of increasing the utilization of underutilized and/or disadvantaged individuals.

Which one of the following statements is true of lectures as a training method?

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Production and Control

Filters

While tests measure the potential an applicant has to perform a task; tests measure the level of skill or knowledge an individual possesses in a specific area.