Question 1

The performance of managerial activities that involve selecting,designing,managing,controlling and updating production systems is called ________.

Accepted Answer

A) strategic management 
B) tactical management 
C) operations management 
D) input management 
E) service management 
A) strategic management 
B) tactical management 
C) operations management 
D) input management 
E) service management C

Question 2

Keith is struggling to understand what his manager meant when he was told to focus on the resources utilized during the transformation process.Which one of the following best defines what "transformation" means in this context?

Accepted Answer

A) converting money into various country's currencies 
B) converting organizational resources into products 
C) tracking human work hours into a project 
D) tracking dollars spent on a project 
E) converting inventory orders 
A) converting money into various country's currencies 
B) converting organizational resources into products 
C) tracking human work hours into a project 
D) tracking dollars spent on a project 
E) converting inventory orders B

Question 3

Which one of the following is an example of a modern capacity strategy?

Accepted Answer

A) construct large plants that perform all the value adding activities 
B) produce more than the actual demand to minimize customer dissatisfaction 
C) build large specialized plants to concentrate all the tasks at one place 
D) construct smaller and more specialized plants that focus on a few tasks 
E) produce less than the actual demand to reduce the costs of operation 
A) construct large plants that perform all the value adding activities 
B) produce more than the actual demand to minimize customer dissatisfaction 
C) build large specialized plants to concentrate all the tasks at one place 
D) construct smaller and more specialized plants that focus on a few tasks 
E) produce less than the actual demand to reduce the costs of operation D

Question 4

An organization decides to improve its raw material handling process by buying a material handling crane.This is an example of using ________.

Accepted Answer

A) human resources 
B) automation 
C) statistical quality control 
D) flexible manufacturing 
E) fixed-position layouts 
A) human resources 
B) automation 
C) statistical quality control 
D) flexible manufacturing 
E) fixed-position layouts

Question 5

Operational tools are often used as part of a firm's human resource strategy.Which one of the following is an operational tool used by managers to improve productivity and ensure the safety of workers?

Accepted Answer

A) work methods analysis 
B) motion-study technique 
C) job design 
D) work measurement method 
E) operations control 
A) work methods analysis 
B) motion-study technique 
C) job design 
D) work measurement method 
E) operations control

Question 6

________ is an operational plan of action outlining which goods and services an organization will produce and market.

Accepted Answer

A) Capacity strategy 
B) Product strategy 
C) Process strategy 
D) Layout strategy 
E) Location strategy 
A) Capacity strategy 
B) Product strategy 
C) Process strategy 
D) Layout strategy 
E) Location strategy

Question 7

________ layout is a layout pattern that groups together similar types of equipment.

Accepted Answer

A) Process 
B) Fixed position 
C) Group technology 
D) Product 
E) Material 
A) Process 
B) Fixed position 
C) Group technology 
D) Product 
E) Material

Question 8

Quality assurance is a continuum of activities that starts when quality standards are set and ends when quality goods and services are delivered to the customer.

Accepted Answer

A) True 
 B)False

Question 9

The total fixed cost of production in a manufacturing company is $50,000.The company sells its products at $15 and the variable costs associated with each unit sold is $10.Calculate the level of production at which the firm breaks even.

Accepted Answer

A) 15,000 units 
B) 10,000 units 
C) 5,000 units 
D) 1,000 units 
E) 20,000 units 
A) 15,000 units 
B) 10,000 units 
C) 5,000 units 
D) 1,000 units 
E) 20,000 units

Question 10

According to Deming's flow diagram for improving product quality,which one of the following is the next step after the receipt and test of materials?

Accepted Answer

A) testing of processes,machines,methods,costs 
B) production and assembly of raw materials 
C) assembly and inspection of raw materials 
D) distribution of materials across the organization 
E) conducting consumer research on product quality 
A) testing of processes,machines,methods,costs 
B) production and assembly of raw materials 
C) assembly and inspection of raw materials 
D) distribution of materials across the organization 
E) conducting consumer research on product quality

Question 11

A group of young entrepreneurs seek your help in analyzing the feasibility of their business.They want to identify the level of production at which the total revenue of the organization equals its total costs.Which control tool would you use to help them?

Accepted Answer

Break-even analysis is the process of ge

Question 12

________ is the amount of the total costs of producing a product that exceeds the total revenue gained from selling the product.

Accepted Answer

A) Loss 
B) Depreciation 
C) Asset purchase costs 
D) Break-even point 
E) Inflationary costs 
A) Loss 
B) Depreciation 
C) Asset purchase costs 
D) Break-even point 
E) Inflationary costs

Question 13

Quality assurance is a(n)________.

Accepted Answer

A) process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards 
B) process used to determine the number of products to be inspected during a random check 
C) standardized system used by organizations to measure employee performance in achieving the desired quality 
D) consortium of a small group of workers who meet with management to discuss quality-related problems 
E) operations process involving a broad group of activities aimed at achieving the organization's quality objectives 
A) process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards 
B) process used to determine the number of products to be inspected during a random check 
C) standardized system used by organizations to measure employee performance in achieving the desired quality 
D) consortium of a small group of workers who meet with management to discuss quality-related problems 
E) operations process involving a broad group of activities aimed at achieving the organization's quality objectives

Question 14

What is productivity and how is it important to organizations?

Accepted Answer

Productivity is the relationship between

Question 15

________ is a plan of action aimed at providing the organization with the right facilities to produce the needed output at the right time.

Accepted Answer

A) Location strategy 
B) Process strategy 
C) Product strategy 
D) Layout strategy 
E) Capacity strategy 
A) Location strategy 
B) Process strategy 
C) Product strategy 
D) Layout strategy 
E) Capacity strategy

Question 16

Work methods analyses are an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Accepted Answer

A) True 
 B)False

Question 17

Which one of the following statements is true of the control tools used in organizations?

Accepted Answer

A) It helps to pinpoint organizational strengths and weaknesses. 
B) It is generally used during the product design stage. 
C) Control tools are not used for day-to-day operations. 
D) Employee control is not possible with the use of these tools. 
E) These tools are used by workers more than managers. 
A) It helps to pinpoint organizational strengths and weaknesses. 
B) It is generally used during the product design stage. 
C) Control tools are not used for day-to-day operations. 
D) Employee control is not possible with the use of these tools. 
E) These tools are used by workers more than managers.

Question 18

Briefly describe JIT inventory control.

Accepted Answer

Just-in-time (JIT)inventory control is a

Question 19

A company uses current ratio to analyze its financial position.Which one of the following types of information can be obtained from current ratio?

Accepted Answer

A) efficiency of inventory management 
B) productivity of the company's assets 
C) information on the short-term solvency 
D) information on the total debt of the company 
E) information on financial leverage 
A) efficiency of inventory management 
B) productivity of the company's assets 
C) information on the short-term solvency 
D) information on the total debt of the company 
E) information on financial leverage

Question 20

Organizations commonly employ more than one type of manufacturing process at the same time and in the same facility.

Accepted Answer

A) True 
 B)False

The performance of managerial activities that involve selecting,designing,managing,controlling and updating production systems is called ________.

Keith is struggling to understand what his manager meant when he was told to focus on the resources utilized during the transformation process.Which one of the following best defines what "transformation" means in this context?

Which one of the following is an example of a modern capacity strategy?

An organization decides to improve its raw material handling process by buying a material handling crane.This is an example of using ________.

Operational tools are often used as part of a firm's human resource strategy.Which one of the following is an operational tool used by managers to improve productivity and ensure the safety of workers?

________ is an operational plan of action outlining which goods and services an organization will produce and market.

________ layout is a layout pattern that groups together similar types of equipment.

Quality assurance is a continuum of activities that starts when quality standards are set and ends when quality goods and services are delivered to the customer.

The total fixed cost of production in a manufacturing company is $50,000.The company sells its products at $15 and the variable costs associated with each unit sold is $10.Calculate the level of production at which the firm breaks even.

According to Deming's flow diagram for improving product quality,which one of the following is the next step after the receipt and test of materials?

A group of young entrepreneurs seek your help in analyzing the feasibility of their business.They want to identify the level of production at which the total revenue of the organization equals its total costs.Which control tool would you use to help them?

________ is the amount of the total costs of producing a product that exceeds the total revenue gained from selling the product.

Quality assurance is a(n)________.

What is productivity and how is it important to organizations?

________ is a plan of action aimed at providing the organization with the right facilities to produce the needed output at the right time.

Work methods analyses are an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Which one of the following statements is true of the control tools used in organizations?

Briefly describe JIT inventory control.

A company uses current ratio to analyze its financial position.Which one of the following types of information can be obtained from current ratio?

Organizations commonly employ more than one type of manufacturing process at the same time and in the same facility.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Filters

Exam 20: Production and Control

The performance of managerial activities that involve selecting,designing,managing,controlling and updating production systems is called ________.

Keith is struggling to understand what his manager meant when he was told to focus on the resources utilized during the transformation process.Which one of the following best defines what "transformation" means in this context?

Which one of the following is an example of a modern capacity strategy?

An organization decides to improve its raw material handling process by buying a material handling crane.This is an example of using ________.

Operational tools are often used as part of a firm's human resource strategy.Which one of the following is an operational tool used by managers to improve productivity and ensure the safety of workers?

________ is an operational plan of action outlining which goods and services an organization will produce and market.

________ layout is a layout pattern that groups together similar types of equipment.

Quality assurance is a continuum of activities that starts when quality standards are set and ends when quality goods and services are delivered to the customer.

The total fixed cost of production in a manufacturing company is $50,000.The company sells its products at $15 and the variable costs associated with each unit sold is $10.Calculate the level of production at which the firm breaks even.

According to Deming's flow diagram for improving product quality,which one of the following is the next step after the receipt and test of materials?

A group of young entrepreneurs seek your help in analyzing the feasibility of their business.They want to identify the level of production at which the total revenue of the organization equals its total costs.Which control tool would you use to help them?

________ is the amount of the total costs of producing a product that exceeds the total revenue gained from selling the product.

Quality assurance is a(n)________.

What is productivity and how is it important to organizations?

________ is a plan of action aimed at providing the organization with the right facilities to produce the needed output at the right time.

Work methods analyses are an operational tool that is performed for new or existing jobs to improve productivity and ensure the safety of workers.

Which one of the following statements is true of the control tools used in organizations?

Briefly describe JIT inventory control.

A company uses current ratio to analyze its financial position.Which one of the following types of information can be obtained from current ratio?

Organizations commonly employ more than one type of manufacturing process at the same time and in the same facility.

Introducing Modern Management: Concepts and Skills

Management and Entrepreneurship: Handling Start-Ups and New Ventures

Managers,society,and Sustainability

Management and Diversity

Managing in the Global Arena

Encouraging Creativity and Innovation

Plans and Planning Tools

Making Decisions

Strategic Planning: Strategies, tactics, and Competitive Dynamics

Fundamentals of Organizing

Responsibility, authority, and Delegation

Human Resource Management

Changing Organizations

Influencing and Communication

Leadership

Motivation

Groups and Teams

Managing Organization Culture

Controlling,information,and Technology

Filters