Exam 14: Statistical Process Control
Exam 1: Introduction to Supply Chain and Operations Management89 Questions
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A manufacturer of snow shovels sees a drop in the demand for snow shovels due to an unseasonally warm winter.This means that the demand experiences
(Multiple Choice)
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For process control charts,using control limits corresponding to z = 3 standard deviations from the mean will capture what percentage of the random variation in the process?
(Multiple Choice)
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The cost of inspection for three different product characteristics A,B,and C,is $10,$12 and $8 respectively.The cost of failure if any one of them breaks down is $100 (full replacement cost of the product).Where should the priority to inspect first be?
(Multiple Choice)
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On a control chart,________ successive data points on an increasing or decreasing line require an investigation for cause of progressive change.
(Short Answer)
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Graphs designed to signal process workers when nonrandom variation occurs in a process are called ________.
(Short Answer)
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Samples gathered in such a way that every piece of product has an equal chance of being selected for inspection are called
(Multiple Choice)
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Samples gathered in such a way that every piece of product has an equal chance of being selected for inspection are called ________.
(Short Answer)
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Use the information below to answer the following question(s).Use the "Factors for Control Limits" Table A.3 from the textbook where required:
A control chart needs to be developed to determine if the temperature for a process is within control limits.Five samples each having 4 observations are taken and the sample measurements (temperature in degrees F)are noted in the table below:
-What is the LCL for a R chart?


(Multiple Choice)
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For process control charts,to approximately capture 99% of the random variation,the control limits will need to correspond to how many standard deviations from the mean?
(Multiple Choice)
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The control chart used to count the number nonconforming in a consistent sample space is called the ________ chart.
(Short Answer)
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A measurement to determine if a defect is either present or not is known as
(Multiple Choice)
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A control chart needs to be developed to determine if the proportion of late deliveries of a pizza delivery restaurant is within control limits.The control chart which would be most appropriate to use in this situation would be the
(Multiple Choice)
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Each point on the control chart represents data from samples that are plotted sequentially over time.
(True/False)
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A continuous measurement such as weight,height,or volume is known as a ________.
(Short Answer)
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The control chart used to measure the proportion defective is called the ________ chart.
(Short Answer)
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Quality inspection performed during the production process is called ________.
(Short Answer)
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Samples which are ordered by time or sequence are called ________.
(Short Answer)
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Every 10th product coming off a production line is inspected to check for quality.Such a sampling technique is called
(Multiple Choice)
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