Question 1

Luke has just provided opportunities for trainees to practise using newly learned behaviours.What does he need to do next?

Accepted Answer

A) Provide a model or models displaying the effective use of those behaviours 
B) Take steps to maximize the transfer of those behaviours to the job 
C) Describe to trainees a set of well-defined behaviours to be learned 
D) Provide feedback and social reinforcement to trainees 
E) Collect self-observation data 
A) Provide a model or models displaying the effective use of those behaviours 
B) Take steps to maximize the transfer of those behaviours to the job 
C) Describe to trainees a set of well-defined behaviours to be learned 
D) Provide feedback and social reinforcement to trainees 
E) Collect self-observation data

Question 2

Which of the following statements represents bad advice on administering punishment?

Accepted Answer

A) Punishment should start off with a very mild warning, gradually proceeding to stronger punishment if the offense continues. 
B) The chosen punishment should be truly aversive to the individual being punished. 
C) Punishment should be coupled with an indication of the correct behaviour in the situation. 
D) Do not reward unwanted behaviours before or after punishment. 
E) Do not inadvertently punish desirable behaviour. 
A) Punishment should start off with a very mild warning, gradually proceeding to stronger punishment if the offense continues. 
B) The chosen punishment should be truly aversive to the individual being punished. 
C) Punishment should be coupled with an indication of the correct behaviour in the situation. 
D) Do not reward unwanted behaviours before or after punishment. 
E) Do not inadvertently punish desirable behaviour.

Question 3

The process of self-regulation can include

Accepted Answer

A) observation of models. 
B) collection of self-observation data. 
C) goal setting. 
D) rehearsal. 
E) all of the above. 
A) observation of models. 
B) collection of self-observation data. 
C) goal setting. 
D) rehearsal. 
E) all of the above.

Question 4

The personality dimension of openness to experience is defined as

Accepted Answer

A) the extent to which a person is outgoing and enjoys social situations. 
B) the degree to which a person has appropriate emotional control. 
C) the extent to which a person is friendly and approachable. 
D) the degree to which a person thinks flexibly and is receptive to new ideas. 
E) the degree to which a person is responsible and achievement oriented. 
A) the extent to which a person is outgoing and enjoys social situations. 
B) the degree to which a person has appropriate emotional control. 
C) the extent to which a person is friendly and approachable. 
D) the degree to which a person thinks flexibly and is receptive to new ideas. 
E) the degree to which a person is responsible and achievement oriented.

Question 5

Emotional stability helps support positive work performance because

Accepted Answer

A) the person is neurotic about their responsibilities and is fanatically detail oriented. 
B) the person is more calm and has highly effective interactions with co-workers and customers. 
C) the person is obsessive with customer service quality. 
D) the person expresses great detachment and apathy. 
E) the person sticks to their established patterns and ignores updated information. 
A) the person is neurotic about their responsibilities and is fanatically detail oriented. 
B) the person is more calm and has highly effective interactions with co-workers and customers. 
C) the person is obsessive with customer service quality. 
D) the person expresses great detachment and apathy. 
E) the person sticks to their established patterns and ignores updated information.

Question 6

Extraverts tend to be absent more often than introverts.

Accepted Answer

A) True 
 B)False

Question 7

What advice would you give to a manager about the effective use of punishment in the workplace?

Accepted Answer

Punishment can be an effective means for

Question 8

The idea of triadic reciprocal causation has its basis in

Accepted Answer

A) operant learning theory. 
B) organizational behaviour modification. 
C) behaviour modelling training. 
D) social cognitive theory. 
E) employee recognition programs. 
A) operant learning theory. 
B) organizational behaviour modification. 
C) behaviour modelling training. 
D) social cognitive theory. 
E) employee recognition programs.

Question 9

The four traits that make up a person's core self-evaluations are self-esteem, general self-efficacy, locus of control, and ________.

Accepted Answer

The answer of The four traits that make up a...

Question 10

The Don't Break Your Back fitness company has a serious problem with the engagement of new employees.As a result, they are thinking about including personality measures in the selection process.If they want to hire employees who will be highly engaged, what would be the best personality variable to include in the selection process?

Accepted Answer

A) Proactive personality 
B) General self-efficacy 
C) Conscientiousness 
D) Positive affectivity 
E) Core self-evaluations 
A) Proactive personality 
B) General self-efficacy 
C) Conscientiousness 
D) Positive affectivity 
E) Core self-evaluations

Question 11

Which of the following statements is most accurate?

Accepted Answer

A) Each of the Big Five dimensions is related to job performance but not organizational citizenship behaviours. 
B) Each of the Big Five dimensions is related to organizational citizenship behaviours but not job performance. 
C) Some of the Big Five dimensions are related to job performance and all of them are related to organizational citizenship behaviours. 
D) Some of the Big Five dimensions are related to organizational citizenship behaviours and all of them are related to job performance. 
E) Each of the Big Five dimensions is related to job performance and organizational citizenship behaviours. 
A) Each of the Big Five dimensions is related to job performance but not organizational citizenship behaviours. 
B) Each of the Big Five dimensions is related to organizational citizenship behaviours but not job performance. 
C) Some of the Big Five dimensions are related to job performance and all of them are related to organizational citizenship behaviours. 
D) Some of the Big Five dimensions are related to organizational citizenship behaviours and all of them are related to job performance. 
E) Each of the Big Five dimensions is related to job performance and organizational citizenship behaviours.

Question 12

A relatively stable set of psychological characteristics that influences the way an individual interacts is referred to as ________.

Accepted Answer

The answer of A relatively stable set of psychological characteristics...

Question 13

A manager who wants to use performance feedback should provide quantitative but not qualitative information on past performance.

Accepted Answer

A) True 
 B)False

Question 14

Persistent learning is best achieved through

Accepted Answer

A) partial, delayed reinforcement. 
B) continuous, immediate reinforcement. 
C) partial, immediate reinforcement. 
D) continuous, delayed reinforcement. 
E) punishment. 
A) partial, delayed reinforcement. 
B) continuous, immediate reinforcement. 
C) partial, immediate reinforcement. 
D) continuous, delayed reinforcement. 
E) punishment.

Question 15

High conscientiousness, ________, and emotional stability are associated with lower levels of workplace deviance.

Accepted Answer

The answer of High conscientiousness, ________, and emotional stability are...

Question 16

An important implication of the situational approach is that some personality characteristics are useful in certain organizational situations.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is an emotional disposition that predicts people's general emotional tendencies?

Accepted Answer

A) General self-efficacy 
B) Self-esteem 
C) Proactive personality 
D) Positive affectivity 
E) Locus of control 
A) General self-efficacy 
B) Self-esteem 
C) Proactive personality 
D) Positive affectivity 
E) Locus of control

Question 18

Which of the following statements concerning punishment is generally TRUE?

Accepted Answer

A) Punishment involves the same process as extinction. 
B) Managers seldom use punishment to control organizational behaviour. 
C) Punishment differs from negative reinforcement in that punishment removes a nasty stimulus following some behaviour. 
D) While punishment signals which behaviours are inappropriate, it fails to illustrate correct behaviour. 
E) Managers should punish subordinates in front of other employees to set an example. 
A) Punishment involves the same process as extinction. 
B) Managers seldom use punishment to control organizational behaviour. 
C) Punishment differs from negative reinforcement in that punishment removes a nasty stimulus following some behaviour. 
D) While punishment signals which behaviours are inappropriate, it fails to illustrate correct behaviour. 
E) Managers should punish subordinates in front of other employees to set an example.

Question 19

A financial reward for good performance will not qualify as an employee recognition program if it is not accompanied by ________.

Accepted Answer

public pra

Question 20

Social recognition and performance feedback are the same thing.

Accepted Answer

A) True 
 B)False

Luke has just provided opportunities for trainees to practise using newly learned behaviours.What does he need to do next?

Which of the following statements represents bad advice on administering punishment?

The process of self-regulation can include

The personality dimension of openness to experience is defined as

Emotional stability helps support positive work performance because

Extraverts tend to be absent more often than introverts.

What advice would you give to a manager about the effective use of punishment in the workplace?

The idea of triadic reciprocal causation has its basis in

The four traits that make up a person's core self-evaluations are self-esteem, general self-efficacy, locus of control, and ________.

Which of the following statements is most accurate?

A relatively stable set of psychological characteristics that influences the way an individual interacts is referred to as ________.

A manager who wants to use performance feedback should provide quantitative but not qualitative information on past performance.

Persistent learning is best achieved through

High conscientiousness, ________, and emotional stability are associated with lower levels of workplace deviance.

An important implication of the situational approach is that some personality characteristics are useful in certain organizational situations.

Which of the following is an emotional disposition that predicts people's general emotional tendencies?

Which of the following statements concerning punishment is generally TRUE?

A financial reward for good performance will not qualify as an employee recognition program if it is not accompanied by ________.

Social recognition and performance feedback are the same thing.

Organizational Behaviour and Management

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters

Exam 2: Personality and Learning

Luke has just provided opportunities for trainees to practise using newly learned behaviours.What does he need to do next?

Which of the following statements represents bad advice on administering punishment?

The process of self-regulation can include

The personality dimension of openness to experience is defined as

Emotional stability helps support positive work performance because

Extraverts tend to be absent more often than introverts.

What advice would you give to a manager about the effective use of punishment in the workplace?

The idea of triadic reciprocal causation has its basis in

The four traits that make up a person's core self-evaluations are self-esteem, general self-efficacy, locus of control, and ________.

Which of the following statements is most accurate?

A relatively stable set of psychological characteristics that influences the way an individual interacts is referred to as ________.

A manager who wants to use performance feedback should provide quantitative but not qualitative information on past performance.

Persistent learning is best achieved through

High conscientiousness, ________, and emotional stability are associated with lower levels of workplace deviance.

An important implication of the situational approach is that some personality characteristics are useful in certain organizational situations.

Which of the following is an emotional disposition that predicts people's general emotional tendencies?

Which of the following statements concerning punishment is generally TRUE?

A financial reward for good performance will not qualify as an employee recognition program if it is not accompanied by ________.

Social recognition and performance feedback are the same thing.

Organizational Behaviour and Management

Perception, Attribution, and Diversity

Values, Attitudes, and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Conflict and Stress

Organizational Structure

Organizational Change, Development, and Innovation

Filters