Question 1

All of the following are characteristics of creative organizations EXCEPT_____.

Accepted Answer

A)  the use of teams 
B)  having risk taking norms 
C)  HQ centralization of control 
D)  a long term horizon. 
E)  having loose controls 
A)  the use of teams 
B)  having risk taking norms 
C)  HQ centralization of control 
D)  a long term horizon. 
E)  having loose controls

Question 2

What is force field analysis?

Accepted Answer

A)  The analysis of the forces that drive customers to a certain organization 
B)  The analysis of the forces that drive the organization of a company 
C)  The process of determining which forces drive and which resist a proposed change 
D)  The process by which an organization forces changes to occur 
E)  none of these 
A)  The analysis of the forces that drive customers to a certain organization 
B)  The analysis of the forces that drive the organization of a company 
C)  The process of determining which forces drive and which resist a proposed change 
D)  The process by which an organization forces changes to occur 
E)  none of these

Question 3

A disparity between existing and desired performance levels is known as a(n)_____ .

Accepted Answer

The answer of A disparity between existing and desired performance...

Question 4

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____ .

Accepted Answer

The answer of The innovation strategy for changing products and...

Question 5

Organizational development specialists typically identify three distinct steps for achieving behavioral and attitudinal changes.These are

Accepted Answer

A)  freezing,changing,and intervention. 
B)  unfreezing,change agent,and freezing. 
C)  unfreezing,changing,and refreezing. 
D)  intervention,refreezing,and change agent. 
E)  none of these. 
A)  freezing,changing,and intervention. 
B)  unfreezing,change agent,and freezing. 
C)  unfreezing,changing,and refreezing. 
D)  intervention,refreezing,and change agent. 
E)  none of these.

Question 6

All of the following are characteristics of creative individuals EXCEPT _____.

Accepted Answer

A)  originality 
B)  playfulness 
C)  curiosity 
D)  dependence 
E)  open-mindedness 
A)  originality 
B)  playfulness 
C)  curiosity 
D)  dependence 
E)  open-mindedness

Question 7

The _____ approach to change implementation should be used when users have the power to resist.

Accepted Answer

A)  education 
B)  participation 
C)  coercion 
D)  top management support 
E)  domination 
A)  education 
B)  participation 
C)  coercion 
D)  top management support 
E)  domination

Question 8

Training is one of the most frequently used approaches to changing people's mindsets.

Accepted Answer

A) True 
 B)False

Question 9

Which approach should be used to change implementation when a real crisis exists?

Accepted Answer

A)  Education 
B)  Participation 
C)  Coercion 
D)  Top management support 
E)  None of these 
A)  Education 
B)  Participation 
C)  Coercion 
D)  Top management support 
E)  None of these

Question 10

Creative organizations :

Accepted Answer

A)  are characterized by an unusually high number of routine jobs. 
B)  are loosely structured. 
C)  deal with ambiguity. 
D)  have too many layers of management. 
E)  tend use a centralized decision making approach. 
A)  are characterized by an unusually high number of routine jobs. 
B)  are loosely structured. 
C)  deal with ambiguity. 
D)  have too many layers of management. 
E)  tend use a centralized decision making approach.

Question 11

List the three distinct steps for achieving behavioural and attitudinal change.

Accepted Answer

Unfreezing

Question 12

Managers and employees that are most involved in an innovation or potential change are often those that seem to prefer the status quo.

Accepted Answer

A) True 
 B)False

Question 13

If there is a great deal of interpersonal disagreement among employees what organizational tool would work best,in this circumstance,to manage conflict

Accepted Answer

A)  Organizational development 
B)  Skunkworking 
C)  Telecommuting 
D)  Downsizing 
E)  Small-group innovation 
A)  Organizational development 
B)  Skunkworking 
C)  Telecommuting 
D)  Downsizing 
E)  Small-group innovation

Question 14

Which variation of new venture teams is described as a small separate,informal,highly autonomous,and often selective group that focuses on breakthrough ideas for the business?

Accepted Answer

A)  An idea champion 
B)  A sponsor 
C)  A new-venture team 
D)  A skunkwork 
E)  An inventor 
A)  An idea champion 
B)  A sponsor 
C)  A new-venture team 
D)  A skunkwork 
E)  An inventor

Question 15

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

Accepted Answer

A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping 
A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping

Question 16

In planning how to implement the new system,Jaimie can anticipate some resistance to the new system.This resistance can come from all of the following,EXCEPT:

Accepted Answer

A)  self interest of the resisting employees. 
B)  lack of understanding of the new system. 
C)  uncertainty,or a lack of information. 
D)  different departments pursuing different goals. 
E)  all of these can create resistance. 
A)  self interest of the resisting employees. 
B)  lack of understanding of the new system. 
C)  uncertainty,or a lack of information. 
D)  different departments pursuing different goals. 
E)  all of these can create resistance.

Question 17

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

Accepted Answer

The answer of _____ means extending the search for and...

Question 18

The _____ role in organizational change involves providing a "reality test."

Accepted Answer

The answer of The _____ role in organizational change involves...

Question 19

All of the following are aspects of critical innovation strategies for changing products and technologies EXCEPT _____.

Accepted Answer

A)  exploration 
B)  cooperation 
C)  innovation roles 
D)  risk propensity 
E)  all of the first three are critical innovation strategies 
A)  exploration 
B)  cooperation 
C)  innovation roles 
D)  risk propensity 
E)  all of the first three are critical innovation strategies

Question 20

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Accepted Answer

A) True 
 B)False

All of the following are characteristics of creative organizations EXCEPT_____.

What is force field analysis?

A disparity between existing and desired performance levels is known as a(n)_____ .

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____ .

Organizational development specialists typically identify three distinct steps for achieving behavioral and attitudinal changes.These are

All of the following are characteristics of creative individuals EXCEPT _____.

The _____ approach to change implementation should be used when users have the power to resist.

Training is one of the most frequently used approaches to changing people's mindsets.

Which approach should be used to change implementation when a real crisis exists?

Creative organizations :

List the three distinct steps for achieving behavioural and attitudinal change.

Managers and employees that are most involved in an innovation or potential change are often those that seem to prefer the status quo.

If there is a great deal of interpersonal disagreement among employees what organizational tool would work best,in this circumstance,to manage conflict

Which variation of new venture teams is described as a small separate,informal,highly autonomous,and often selective group that focuses on breakthrough ideas for the business?

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

In planning how to implement the new system,Jaimie can anticipate some resistance to the new system.This resistance can come from all of the following,EXCEPT:

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

The _____ role in organizational change involves providing a "reality test."

All of the following are aspects of critical innovation strategies for changing products and technologies EXCEPT _____.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Introduction to Management

The Evolution of Management Thinking

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 11: Managing Change and Innovation

All of the following are characteristics of creative organizations EXCEPT_____.

What is force field analysis?

A disparity between existing and desired performance levels is known as a(n)_____ .

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____ .

Organizational development specialists typically identify three distinct steps for achieving behavioral and attitudinal changes.These are

All of the following are characteristics of creative individuals EXCEPT _____.

The _____ approach to change implementation should be used when users have the power to resist.

Training is one of the most frequently used approaches to changing people's mindsets.

Which approach should be used to change implementation when a real crisis exists?

Creative organizations :

List the three distinct steps for achieving behavioural and attitudinal change.

Managers and employees that are most involved in an innovation or potential change are often those that seem to prefer the status quo.

If there is a great deal of interpersonal disagreement among employees what organizational tool would work best,in this circumstance,to manage conflict

Which variation of new venture teams is described as a small separate,informal,highly autonomous,and often selective group that focuses on breakthrough ideas for the business?

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

In planning how to implement the new system,Jaimie can anticipate some resistance to the new system.This resistance can come from all of the following,EXCEPT:

_____ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

The _____ role in organizational change involves providing a "reality test."

All of the following are aspects of critical innovation strategies for changing products and technologies EXCEPT _____.

A unit that is separate from the mainstream of the organization and is responsible for developing and initiating innovations is called a new-venture team.

Introduction to Management

The Evolution of Management Thinking

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters