Exam 11: Managing Change and Innovation

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At which stage of the change process do managers evaluate extant problems and opportunities?

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The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

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The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as _____ .

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Which of the following describes a person who is passionately committed to a new product of idea despite rejection by others?

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The _____ model is an approach to product change that emphasizes shared development of innovations among several departments.

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To overcome the resistance to the new system,Jaimie can use any of the following techniques,EXCEPT:

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A(n)_____ is a person who sees the need for and champions productive change within the organization.

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Successful change requires that organizations become capable of both creating and implementing ideas,which means the organization must learn to become _____.

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A step in the diagnosis stage of organizational development in which participants are made fully aware of problems to be addressed and past attitudes to be changed is referred to as _____,

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Lack of understanding or trust are the most common reasons for resistance to change.

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After the need for change has been perceived,the next part of the change process is implementing change.

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Organizational development involves the application of behavioural science techniques to improve an organization's effectiveness and success.

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A person who sees the need for and champions productive change within the organization is called an idea champion.

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A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as _____ .

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The second stage in Lewin's change model,_____ ,occurs when individuals experiment with new behaviour and learn new skills to be used in the workplace.

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Which of the following is a change in the manner in which an organization does its E business.

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_____ is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

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Which of the following is (are)important role(s)to be played during the process of organizational change?

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Which of the following provides a safe harbour where ideas from employees throughout the company can be developed without undue interference from company bureaucracy or politics?

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Two specific tools that can smooth the change process include organizational development and programmes for training and development.

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