Question 1

An example of an organizational development would be:

Accepted Answer

A)  the switch to a new production method. 
B)  the decision to offer a new product line. 
C)  the introductions of a new pay for performance system. 
D)  all of these. 
E)  the switch to a new production method or the decision to offer a new product line. 
A)  the switch to a new production method. 
B)  the decision to offer a new product line. 
C)  the introductions of a new pay for performance system. 
D)  all of these. 
E)  the switch to a new production method or the decision to offer a new product line.

Question 2

_____ refers to a change in the attitudes and behaviors of employees in the organization.

Accepted Answer

A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change 
A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change

Question 3

_____ refers to innovations in products,services or processes that radically change an industry's rules of the game for producers and consumers.

Accepted Answer

A)  Restructuring innovation 
B)  Trickle up innovation 
C)  Productive innovation 
D)  Disruptive innovation 
E)  Reverse innovation 
A)  Restructuring innovation 
B)  Trickle up innovation 
C)  Productive innovation 
D)  Disruptive innovation 
E)  Reverse innovation

Question 4

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

Accepted Answer

A) True 
 B)False

Question 5

The idea in the large group intervention is to get a sample of people who may have an interest in the organization,gather perspectives from the selected parts of the system and allow the sample to create a collective future.

Accepted Answer

A) True 
 B)False

Question 6

The horizontal linkage model is best applied to a/an:

Accepted Answer

A)  low pressure environment. 
B)  stable environment. 
C)  environment that requires speed to market. 
D)  customer service environment. 
E)  manufacturing environment. 
A)  low pressure environment. 
B)  stable environment. 
C)  environment that requires speed to market. 
D)  customer service environment. 
E)  manufacturing environment.

Question 7

_____ symbolizes to all employees that the change is important for the organization.

Accepted Answer

Top manage

Question 8

For the compact disc industry,the advent of MP3 technology can best be described as what type of innovation?

Accepted Answer

A)  Disruptive 
B)  Service 
C)  Productive 
D)  Restructuring 
E)  Reverse 
A)  Disruptive 
B)  Service 
C)  Productive 
D)  Restructuring 
E)  Reverse

Question 9

Which of the following symbolizes to all employees that the change is important for the organization?

Accepted Answer

A)  Education 
B)  Coercion 
C)  Participation 
D)  Negotiation 
E)  Committed top management support 
A)  Education 
B)  Coercion 
C)  Participation 
D)  Negotiation 
E)  Committed top management support

Question 10

The acceptance of mistakes,the freedom to discuss ideas and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Accepted Answer

A) True 
 B)False

Question 11

Confrontation,authoritarianism and disciplined exploration are characteristics of the creative individuals.

Accepted Answer

A) True 
 B)False

Question 12

_____ uses a formal bargaining process to win acceptance and approval of a desired change.

Accepted Answer

A)  Education 
B)  Participation 
C)  Coercion 
D)  Negotiation 
E)  Top management support 
A)  Education 
B)  Participation 
C)  Coercion 
D)  Negotiation 
E)  Top management support

Question 13

_____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and to plan for major needed changes.

Accepted Answer

A)  Virtual-group intervention 
B)  Traditional organization development 
C)  Multi-unit intervention 
D)  Strategic planning committee 
E)  Large-group intervention 
A)  Virtual-group intervention 
B)  Traditional organization development 
C)  Multi-unit intervention 
D)  Strategic planning committee 
E)  Large-group intervention

Question 14

The strategy for changing products and technologies that involves redesigning the organization to encourage more creativity and the initiation of new ideas is known as _____.

Accepted Answer

A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage 
A)  exploration 
B)  cooperation 
C)  entrepreneurship 
D)  idea incubator 
E)  horizontal linkage

Question 15

A _____change related to the organizations values affects whom or what.

Accepted Answer

A)  new products 
B)  technology 
C)  structural 
D)  culture/people 
E)  competitors 
A)  new products 
B)  technology 
C)  structural 
D)  culture/people 
E)  competitors

Question 16

Organizational development can help managers address problems arising mostly from merger/acquisitions,conflict management,and _____ .

Accepted Answer

A)  cultural changes 
B)  force field analysis 
C)  organizational productivity 
D)  organizational decline/revitalization 
E)  none of these 
A)  cultural changes 
B)  force field analysis 
C)  organizational productivity 
D)  organizational decline/revitalization 
E)  none of these

Question 17

Large cost savings from reduced inventories and labour savings by needing fewer workers to handle inventory can be driving forces associated with the implementation of just-in-time inventory control systems.

Accepted Answer

A) True 
 B)False

Question 18

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

Accepted Answer

The answer of A type of OD intervention in which...

Question 19

The disparity between existing and desired performance levels is the need for change.

Accepted Answer

A) True 
 B)False

Question 20

The three distinct steps for achieving behavioural and attitudinal change with organizational development are planning,changing and stabilizing.

Accepted Answer

A) True 
 B)False

An example of an organizational development would be:

_____ refers to a change in the attitudes and behaviors of employees in the organization.

_____ refers to innovations in products,services or processes that radically change an industry's rules of the game for producers and consumers.

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

The idea in the large group intervention is to get a sample of people who may have an interest in the organization,gather perspectives from the selected parts of the system and allow the sample to create a collective future.

The horizontal linkage model is best applied to a/an:

_____ symbolizes to all employees that the change is important for the organization.

For the compact disc industry,the advent of MP3 technology can best be described as what type of innovation?

Which of the following symbolizes to all employees that the change is important for the organization?

The acceptance of mistakes,the freedom to discuss ideas and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Confrontation,authoritarianism and disciplined exploration are characteristics of the creative individuals.

_____ uses a formal bargaining process to win acceptance and approval of a desired change.

_____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and to plan for major needed changes.

The strategy for changing products and technologies that involves redesigning the organization to encourage more creativity and the initiation of new ideas is known as _____.

A _____change related to the organizations values affects whom or what.

Organizational development can help managers address problems arising mostly from merger/acquisitions,conflict management,and _____ .

Large cost savings from reduced inventories and labour savings by needing fewer workers to handle inventory can be driving forces associated with the implementation of just-in-time inventory control systems.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

The disparity between existing and desired performance levels is the need for change.

The three distinct steps for achieving behavioural and attitudinal change with organizational development are planning,changing and stabilizing.

Introduction to Management

The Evolution of Management Thinking

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 11: Managing Change and Innovation

An example of an organizational development would be:

_____ refers to a change in the attitudes and behaviors of employees in the organization.

_____ refers to innovations in products,services or processes that radically change an industry's rules of the game for producers and consumers.

The horizontal linkage model is increasingly important in high pressure business environments that require rapidly developing and commercializing products and services.

The idea in the large group intervention is to get a sample of people who may have an interest in the organization,gather perspectives from the selected parts of the system and allow the sample to create a collective future.

The horizontal linkage model is best applied to a/an:

_____ symbolizes to all employees that the change is important for the organization.

For the compact disc industry,the advent of MP3 technology can best be described as what type of innovation?

Which of the following symbolizes to all employees that the change is important for the organization?

The acceptance of mistakes,the freedom to discuss ideas and the assignment of nonspecialists to problems are characteristics of creative organizations or departments.

Confrontation,authoritarianism and disciplined exploration are characteristics of the creative individuals.

_____ uses a formal bargaining process to win acceptance and approval of a desired change.

_____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and to plan for major needed changes.

The strategy for changing products and technologies that involves redesigning the organization to encourage more creativity and the initiation of new ideas is known as _____.

A _____change related to the organizations values affects whom or what.

Organizational development can help managers address problems arising mostly from merger/acquisitions,conflict management,and _____ .

Large cost savings from reduced inventories and labour savings by needing fewer workers to handle inventory can be driving forces associated with the implementation of just-in-time inventory control systems.

A type of OD intervention in which questionnaires on organizational climate and other factors are distributed among employees and the results reported back to them by a change agent is called _____ .

The disparity between existing and desired performance levels is the need for change.

The three distinct steps for achieving behavioural and attitudinal change with organizational development are planning,changing and stabilizing.

Introduction to Management

The Evolution of Management Thinking

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters