Question 1

The adoption of bold new ideas and or behaviours by an organization is known as organizational _____.

Accepted Answer

A)  radical change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility. 
A)  radical change. 
B)  development. 
C)  structure. 
D)  intervention. 
E)  responsibility.

Question 2

If organizations don't successfully change and innovate,they die.

Accepted Answer

A) True 
 B)False

Question 3

Innovation requires a level of coordination that occurs with the _____ .

Accepted Answer

A)  top-down approach 
B)  bottom-up approach 
C)  horizontal linkage model 
D)  time-based approach 
E)  vertical approach 
A)  top-down approach 
B)  bottom-up approach 
C)  horizontal linkage model 
D)  time-based approach 
E)  vertical approach

Question 4

Which of the following is a characteristic of the large-group intervention model?

Accepted Answer

A)  Resulting incremental change 
B)  Learning for the small group within 
C)  Addresses the entire system 
D)  Gradual time frame 
E)  Limited distribution 
A)  Resulting incremental change 
B)  Learning for the small group within 
C)  Addresses the entire system 
D)  Gradual time frame 
E)  Limited distribution

Question 5

_____ indicates a disparity between existing and desired performance levels.

Accepted Answer

A)  Environmental opportunity 
B)  Stakeholder disquiet 
C)  Behavioral occurrence 
D)  Critical incident 
E)  Organizational structural imbalance 
A)  Environmental opportunity 
B)  Stakeholder disquiet 
C)  Behavioral occurrence 
D)  Critical incident 
E)  Organizational structural imbalance

Question 6

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are to be rewarded for reacting by the organization?

Accepted Answer

A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping 
A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping

Question 7

The final step to be managed in the change process is:

Accepted Answer

A)  freezing 
B)  implementation 
C)  intervention 
D)  planning change 
E)  envisioning change 
A)  freezing 
B)  implementation 
C)  intervention 
D)  planning change 
E)  envisioning change

Question 8

Reasons employees resist change include self-interest,lack of understanding and trust,uncertainty and different assessments and goals.

Accepted Answer

A) True 
 B)False

Question 9

Three of the most popular and effective OD activities are team building,survey feedback and large-group interventions.

Accepted Answer

A) True 
 B)False

Question 10

The _____ is a unit separate from the rest of the organization responsible for the development of a major innovation.

Accepted Answer

A)  new product group 
B)  matrix group 
C)  new-venture team 
D)  vertical group 
E)  change team 
A)  new product group 
B)  matrix group 
C)  new-venture team 
D)  vertical group 
E)  change team

Question 11

Culture change pertains to the whole organization.

Accepted Answer

A) True 
 B)False

Question 12

_____ change is related to the organization's production process,i.e.,how the organization does its work.

Accepted Answer

The answer of _____ change is related to the organization's...

Question 13

Centralization and short time horizon are primarily used by creative organizations.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is NOT a characteristic of most creative individuals

Accepted Answer

A)  Conceptual fluency 
B)  Undisciplined exploration 
C)  Persistence with a focused approach 
D)  Authorization for his or her activity and dependency 
E)  All of these are characteristic of a creative individual 
A)  Conceptual fluency 
B)  Undisciplined exploration 
C)  Persistence with a focused approach 
D)  Authorization for his or her activity and dependency 
E)  All of these are characteristic of a creative individual

Question 15

_____ change is a change in the attitudes and behaviours of a few employees in the organization.

Accepted Answer

The answer of _____ change is a change in the...

Question 16

Culture change refers to a major shift in the norms,values,attitudes and mindset of the entire organization.

Accepted Answer

A) True 
 B)False

Question 17

_____ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Accepted Answer

The answer of _____ extends the search for and commercialization...

Question 18

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following refers to a major shift in the norms,values,attitudes and mindset of the entire organization

Accepted Answer

A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change 
A)  Organization change 
B)  Organization development 
C)  People change 
D)  Culture change 
E)  Artifact change

Question 20

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Accepted Answer

A) True 
 B)False

The adoption of bold new ideas and or behaviours by an organization is known as organizational _____.

If organizations don't successfully change and innovate,they die.

Innovation requires a level of coordination that occurs with the _____ .

Which of the following is a characteristic of the large-group intervention model?

_____ indicates a disparity between existing and desired performance levels.

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are to be rewarded for reacting by the organization?

The final step to be managed in the change process is:

Reasons employees resist change include self-interest,lack of understanding and trust,uncertainty and different assessments and goals.

Three of the most popular and effective OD activities are team building,survey feedback and large-group interventions.

The _____ is a unit separate from the rest of the organization responsible for the development of a major innovation.

Culture change pertains to the whole organization.

_____ change is related to the organization's production process,i.e.,how the organization does its work.

Centralization and short time horizon are primarily used by creative organizations.

Which of the following is NOT a characteristic of most creative individuals

_____ change is a change in the attitudes and behaviours of a few employees in the organization.

Culture change refers to a major shift in the norms,values,attitudes and mindset of the entire organization.

_____ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Which of the following refers to a major shift in the norms,values,attitudes and mindset of the entire organization

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Introduction to Management

The Evolution of Management Thinking

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters

Exam 11: Managing Change and Innovation

The adoption of bold new ideas and or behaviours by an organization is known as organizational _____.

If organizations don't successfully change and innovate,they die.

Innovation requires a level of coordination that occurs with the _____ .

Which of the following is a characteristic of the large-group intervention model?

_____ indicates a disparity between existing and desired performance levels.

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are to be rewarded for reacting by the organization?

The final step to be managed in the change process is:

Reasons employees resist change include self-interest,lack of understanding and trust,uncertainty and different assessments and goals.

Three of the most popular and effective OD activities are team building,survey feedback and large-group interventions.

The _____ is a unit separate from the rest of the organization responsible for the development of a major innovation.

Culture change pertains to the whole organization.

_____ change is related to the organization's production process,i.e.,how the organization does its work.

Centralization and short time horizon are primarily used by creative organizations.

Which of the following is NOT a characteristic of most creative individuals

_____ change is a change in the attitudes and behaviours of a few employees in the organization.

Culture change refers to a major shift in the norms,values,attitudes and mindset of the entire organization.

_____ extends the search for and commercialization of new ideas beyond the boundaries of the organization.

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Which of the following refers to a major shift in the norms,values,attitudes and mindset of the entire organization

Creativity is the generation of novel ideas that may meet perceived needs or respond to opportunities for the organization.

Introduction to Management

The Evolution of Management Thinking

The Organization and Corporate Culture

The Dynamics of Alternative Organizational Forms

Managing in a Global Environment

Managing Ethics and Social Corporate Governance

Managerial Planning and Goal Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Small Business Start-Ups

Managing Corporate Diversity

Leadership

Managing Human Resources

Managing Communication

Leading Teams

Filters